BSOD after restart, unmountable boot error 0x000000ED

[Kaktussoft]

hi DrPikachu64
The problem is with your software not with hardware. wither you have installed some software that is not compatible with your system. as far as i know your software is not boosting up know. You should contract a tech support guy for this problem.

Please explain why you're so sure about that.

 

[DrPikachu64]

View attachment 264474
Sorry, I had to put it in a .zip file. Otherwise it exceeds the .txt file size limit.

 

[Kaktussoft]

View attachment 264474
Sorry, I had to put it in a .zip file. Otherwise it exceeds the .txt file size limit.

This is all I found:

00003e0a [SR] Beginning Verify and Repair transaction
00003e0b [SR] Cannot repair member file [l:20{10}]"Garden.jpg" of Microsoft-Windows-Mail-App, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
00003e0c [SR] Cannot repair member file [l:20{10}]"Garden.jpg" of Microsoft-Windows-Mail-App, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
00003e0d [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
00003e0e [SR] Could not reproject corrupted file [ml:520{260},l:122{61}]"\??\C:\Program Files\Common Files\Microsoft Shared\Stationery"\[l:20{10}]"Garden.jpg"; source file in store is also corrupted
00003e10 [SR] Verify complete
00003e11 [SR] Repairing 1 components
00003e12 [SR] Beginning Verify and Repair transaction
00003e13 [SR] Cannot repair member file [l:20{10}]"Garden.jpg" of Microsoft-Windows-Mail-App, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
00003e14 [SR] Cannot repair member file [l:20{10}]"Garden.jpg" of Microsoft-Windows-Mail-App, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
00003e15 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
00003e16 [SR] Could not reproject corrupted file [ml:520{260},l:122{61}]"\??\C:\Program Files\Common Files\Microsoft Shared\Stationery"\[l:20{10}]"Garden.jpg"; source file in store is also corrupted
00003e18 [SR] Repair complete
=============

So only Garden.jpg (a jpeg picture) used as staionary for windows mail is missing. Not important at all! You most likely never use that stanionary at all. And is is definitely not the cause of boot problems.

 

[DrPikachu64]

No, I do not use it. I didn't even know it was there to begin with.

 

[Kaktussoft]

You can copy Garden.jpg from a working machine form folder C:\Program Files\Common Files\Microsoft Shared\Stationery

put on stick and copy to C:\Program Files\Common Files\Microsoft Shared\Stationery on sick machine.
sfc command will fix the problem then. run sfc again and no more errors.

start repair only fixes 1 error at a time. But since sfc check is the last test startup repair does... repairing the sfc problem doesn't force it to check more things.

So .. "startup repair" actually finds no errors. And that's correct.... system is actually booting.

What happens exactly if you try booting to "safe mode"? You see all drivers loading (ending with CLASSPNP.SYS)? You see login screen? You can enter username/password? What happens next. Please exactly

 

[Kaktussoft]

View attachment 264474
Sorry, I had to put it in a .zip file. Otherwise it exceeds the .txt file size limit.

This is all I found:

00003e0a [SR] Beginning Verify and Repair transaction
00003e0b [SR] Cannot repair member file [l:20{10}]"Garden.jpg" of Microsoft-Windows-Mail-App, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
00003e0c [SR] Cannot repair member file [l:20{10}]"Garden.jpg" of Microsoft-Windows-Mail-App, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
00003e0d [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
00003e0e [SR] Could not reproject corrupted file [ml:520{260},l:122{61}]"\??\C:\Program Files\Common Files\Microsoft Shared\Stationery"\[l:20{10}]"Garden.jpg"; source file in store is also corrupted
00003e10 [SR] Verify complete
00003e11 [SR] Repairing 1 components
00003e12 [SR] Beginning Verify and Repair transaction
00003e13 [SR] Cannot repair member file [l:20{10}]"Garden.jpg" of Microsoft-Windows-Mail-App, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
00003e14 [SR] Cannot repair member file [l:20{10}]"Garden.jpg" of Microsoft-Windows-Mail-App, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
00003e15 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
00003e16 [SR] Could not reproject corrupted file [ml:520{260},l:122{61}]"\??\C:\Program Files\Common Files\Microsoft Shared\Stationery"\[l:20{10}]"Garden.jpg"; source file in store is also corrupted
00003e18 [SR] Repair complete
=============

So only Garden.jpg (a jpeg picture) used as staionary for windows mail is missing. Not important at all! You most likely never use that stanionary at all. And is is definitely not the cause of boot problems.

see attachment

 

[DrPikachu64]

copy "e:\garden.jpg" "c:\programfiles\commonfiles\microsoftshared\stationary"

"The system cannot find the path specified.
0 file(s) copied."
I'm doing something wrong again.

Found my problem. Spelling error...[/facepalm]

Now with the sfc command, do I use "verifyfile" or another command?

 

[Kaktussoft]

copy "e:\garden.jpg" "c:\programfiles\commonfiles\microsoftshared\stationary"

"The system cannot find the path specified.
0 file(s) copied."
I'm doing something wrong again.

Found my problem. Spelling error...[/facepalm]

Now with the sfc command, do I use "verifyfile" or another command?

just do:

[B]sfc  /scannow  /offbootdir=c:\  /offwindir=c:\windows[/B]

If it reports no integrity errors.. it's fine. If not run it again.
It found no integrity errors after second run?

 

[Kaktussoft]

unmountable boot error 0x000000ED. This was the initial problem. But did startup repair fix it. Or chkdsk? You didn't take notice of what it did fix... we don't know what was wrong. Volume C has some severe errors... most likely fixed by chkdsk (startup repair does [almost] the same).

startup repair=>no errors anymore (except sfc)
chkdsk=>disk is fine now

sfc gives only 1 problem.... not related to boot problems. System actually boots fine until logon.
Did you try to logon as another user already?

 

[DrPikachu64]

I only have one user on there, except for the Guest account (which is disabled).

 

[Kaktussoft]

I only have one user on there, except for the Guest account (which is disabled).

#45 answer last sentence please

 

[DrPikachu64]

Once the sfc scannow is done, I will.

 

[DrPikachu64]

It's done, but it looks like there's more corrupted files:
View attachment 264499
Enough for the .txt file to be 3 MB.

I'll post the results of booting in Safe Mode in a few minutes.

 

[DrPikachu64]

You can copy Garden.jpg from a working machine form folder C:\Program Files\Common Files\Microsoft Shared\Stationery

put on stick and copy to C:\Program Files\Common Files\Microsoft Shared\Stationery on sick machine.
sfc command will fix the problem then. run sfc again and no more errors.

start repair only fixes 1 error at a time. But since sfc check is the last test startup repair does... repairing the sfc problem doesn't force it to check more things.

So .. "startup repair" actually finds no errors. And that's correct.... system is actually booting.

What happens exactly if you try booting to "safe mode"? You see all drivers loading (ending with CLASSPNP.SYS)? You see login screen? You can enter username/password? What happens next. Please exactly

The drivers load, with CLASSPNP.SYS being the last one. The login screen appears, and I can log in with my username and password.
But after I enter the password, it just stalls at the point where the loading circle animation appears next to the word "Welcome".

 

[Kaktussoft]

You can copy Garden.jpg from a working machine form folder C:\Program Files\Common Files\Microsoft Shared\Stationery

put on stick and copy to C:\Program Files\Common Files\Microsoft Shared\Stationery on sick machine.
sfc command will fix the problem then. run sfc again and no more errors.

start repair only fixes 1 error at a time. But since sfc check is the last test startup repair does... repairing the sfc problem doesn't force it to check more things.

So .. "startup repair" actually finds no errors. And that's correct.... system is actually booting.

What happens exactly if you try booting to "safe mode"? You see all drivers loading (ending with CLASSPNP.SYS)? You see login screen? You can enter username/password? What happens next. Please exactly

The drivers load, with CLASSPNP.SYS being the last one. The login screen appears, and I can log in with my username and password.
But after I enter the password, it just stalls at the point where the loading circle animation appears next to the word "Welcome".

it really stalls, or keeps the circle animation animate all the time? is there disk activity then (watch the disk light on laptop)?

 

[Kaktussoft]

It's done, but it looks like there's more corrupted files:
View attachment 264499
Enough for the .txt file to be 3 MB.

I'll post the results of booting in Safe Mode in a few minutes.

indeed more errors now. Not very important stuff though.

But how come... that's the question(?)
Things don't get corrupted if not even booting (although you did in safe mode).

Check for virusses offline What is Windows Defender Offline?


Also boot into advanced boot options and do a memory check http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

Also make a backup of all your data on C #16

 

[DrPikachu64]

It's done, but it looks like there's more corrupted files:
View attachment 264499
Enough for the .txt file to be 3 MB.

I'll post the results of booting in Safe Mode in a few minutes.

indeed more errors now. Not very important stuff though.

But how come... that's the question(?)
Things don't get corrupted if not even booting (although you did in safe mode).

Check for virusses offline What is Windows Defender Offline?


Also boot into advanced boot options and do a memory check http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

Also make a backup of all your data on C #16

I'll do these when I come back later tonight, and post the results here.

 

[Kaktussoft]

After boot in safe mode:
it really stalls, or keeps the circle animation animate all the time? Is there disk activity then (watch the disk light on laptop)?

 

[DrPikachu64]

After about ten minutes, Windows Defender Offline stalls. The "time elapsed" counter stops going, as does the "items scanned" counter, and I can't cancel the scan, but the shimmering bar animation does not freeze up.

There are also small bursts of disk activity (disk loading sounds, and light is lit up), with about four second intervals, while WDO is stalled.

 

[Layback Bear]

Kaktussoft is off line at this time.
I would just let it run for a while. Sometimes it will appear stalled but will still be working.