My Computer shut down suddenly and starts dumping physical memory

[Nischal2002]

Plz tell my is this diagnosis is right?? or not??
View attachment 239427

 

[koolkat77]

Hi

Problematic software:

[LIST=1]
[*]Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
[*]Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
[/LIST]

Keeping 2 antiviruses on your computer will cause conflicts anyway, please remove AVG as it contributes in BSODs.

Remove Daemon Tools, sptd.sys is known to cause BSODs!

• How to remove sptd.sys from system

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes - The Free version
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run these tools and delete anything they find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Check for On-Board VGA/Chipset/motherboard drivers from the Intel Download Center
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Let us know the results and further BSODs

 

[uyamiii]

@koolkat77
how am i supposed to download, install and use if my PC shuts down by itself after 5 minutes?

 

[koolkat77]

@koolkat77
how am i supposed to download, install and use if my PC shuts down by itself after 5 minutes?

You should probably check the systems temperatures, for failing components and wiring.

 

[Layback Bear]

First remove the things Koolkat has suggested and then see if the computer shuts down.