When BSOD and SF Diagnostic Tool doesn´t match!

[jaxtone]

When BSOD and SF Diagnostic Tool doesn´t match!

Hi!

The SF Diagnostic Tool couldn´t create the file I guess that you announced would end up at my desktop as expected. The file that you suggest me to compress and deliver as an attachment either were invisible or failed to be created by the SF Diagnostic Tool. If you have any comments of how or why it won´t end up as expected I would be glad to hear suggestions and ideas of how I can fix this as well.

I don´t know if it was a good alternative but I decided to pick up the separate files during the process of the SF Diagnostic Tool one by one and then compress and send them to you in a zip-file. I hope this will work as well and gives a hint of what it is that causes my BSOD.

(I have noticed that BSOD in 90% of the time occurs when I start a render process with Lightwave 3D 9.6 and that it most of the time happens after 20-25 frames. The other times BSOD appears hasn´t got any special connection to any software process that I am aware of.)

Regards, Jack

 

[YoYo155]

Welcome.


It appears that you have overclock'd your CPU

CPUID:        "Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz"
MaxSpeed:     [COLOR=SeaGreen][U][B]3600[/B][/U][/COLOR]
CurrentSpeed: [COLOR=Red][U][B]4549[/B][/U][/COLOR]

​

Please remove any overclock / over-volting applied to the system.
If the problem persists I'll be happy to help .

 

[jaxtone]

Uh!

Thanks for revealing this conflict to me. I really don´t know what causes this since I am a total rookie in the world of hardware and stuff. But it seems really strange to me since this motherboard was purchased as a gadget that wasn´t possible to overclock. You possibly do not know what processes or other conflicts that calls a computer to overclock itself?

About four days ago someone told me to swap my RAM memories to see if any of these were damaged and caused a problem with BSOD. Unfortunally I didn´t remember where their original position was so I just put one of them in an empty socket and when I then started my computer a message appeared where it said something about error and overclocking. Then I red the manual and put them back in their original positions, "maybe not the same RAM at the same position as earlier but definitely at the defined position according to the manual". Then the computer started like a clock and I could even render 3D-sequenzes on hundreds of frames without any blue screen for two days, then the problem started up again.

But the strangest thing is that the computer only announce 4GB of RAM when I bought and put in 8GB. Here´s the specification from the retailer:

Corsair Vengeance DDR3 1600MHz 8GB CL9, Kit w/2x 4GB XMS3 modules, CL9-9-9-24, 1.5V, Vengeance Heatspreader, 240

Regards
Jack

 

[YoYo155]

Uh!

Thanks for revealing this conflict to me. I really don´t know what causes this since I am a total rookie in the world of hardware and stuff. But it seems really strange to me since this motherboard was purchased as a gadget that wasn´t possible to overclock. You possibly do not know what processes or other conflicts that calls a computer to overclock itself?

About four days ago someone told me to swap my RAM memories to see if any of these were damaged and caused a problem with BSOD. Unfortunally I didn´t remember where their original position was so I just put one of them in an empty socket and when I then started my computer a message appeared where it said something about error and overclocking. Then I red the manual and put them back in their original positions, "maybe not the same RAM at the same position as earlier but definitely at the defined position according to the manual". Then the computer started like a clock and I could even render 3D-sequenzes on hundreds of frames without any blue screen for two days, then the problem started up again.

But the strangest thing is that the computer only announce 4GB of RAM when I bought and put in 8GB. Here´s the specification from the retailer:

Corsair Vengeance DDR3 1600MHz 8GB CL9, Kit w/2x 4GB XMS3 modules, CL9-9-9-24, 1.5V, Vengeance Heatspreader, 240

Regards
Jack

Stupid question, (please don't be offended) but I have to get it out of the way.
Did you install both RAM modules ?

In which slots did you install them in?
Can you see both RAM modules listed and recognized in the BIOS?



In regards to oveclocking, the i7-3820 is in fact not a 'K' series unlocked processor
like the "overclock-ready" CPUs are but it is a popular overclocker in the X79 chipset .

If you didn't apply the OC yourself, it is possible (slim chance) that you toggled the TPU switch on the motherboard.
It is however more likely that you changed a BIOS setting that you were not-fully familiar with.

 

[jaxtone]

Yes, I installed both of my RAM modules in slot "D1" and "B1" as described in the manual for ASUS P9X79!

No I can´t see both RAM modules in the BIOS!

About the TPU switch I haven´t got a clue where it is located so maybe, and I say maybe there is a minor chance that I have toggled it by mistake. But since I don´t know where it is its a minor chance that I can undo this action.

I have never been into the BIOS before today. It was two friends that helped me with the installation etc...

Today I went into the BIOS for the first time and I recognized that the current speed was way over the max speed and I have a question:

Is there a way to limit the current speed into a level below the max speed. If so, what is a reasonable level for the max speed?

Regards
Jack

 

[YoYo155]

When the PC is completely shutdown but still connected to power:

1) Press down the “clr CMOS” switch on the back I/O.
2) Hold down the < Del > key during the boot process and enter BIOS setup to re-enter data,
if needed.
View attachment 279369
3) When in the BIOS confirm that it is indeed changed back to stock speeds.



​

If after the reset your RAM is still not reconsigned I'd try:

-Reseating it in the same slot.
-Installing it in a different slot(s).
-Determining which one isn't being recognized by
trying to boot with only one of them at a time.
​

Overclocking in a nutshell:

There is no "safe speed" the safety you are looking for comes from the temperature
That the CPU is running at, that is combined with a "proper" amount of voltage.

Basically you want a low temperature, i feel comfortable as long as I'm under 78C
with a a voltage not exceeding 1.3v.

Every CPU is different!
​

 

[jaxtone]

I will add some information about how it is working out here and take it piece by piece. About the memory part, the retailer send me a new memory immediately and I will have it in my hands on Monday! I will for sure try your way as well.

1) Press down the “clr CMOS” switch on the back I/O.

(I shut down my PC and pressed down the “clr CMOS” switch on the back I/O. But here I experienced a problem because the lamp on the "clr CMOS" started to shine like a small blue moon. I thought it was announcing a start up process I wasn´t allowed to interrupt so I waited for about 30 minutes for it to stop glowing but assume I was doing the right thing when I started up my computer even if the lamp was glowing?)

2) Hold down the < Del > key during the boot process and enter BIOS setup to re-enter data,
if needed. (This is exactly what I did and this action worked out as expected.)

3) When in the BIOS confirm that it is indeed changed back to stock speeds.
(Excuse me but that doesn´t say me at thing because the only place I could change such things is in the advanced mode and I am really a rookie when it comes to hardware, so I just looked around and tried to figure out what you meant. Where exactly or under what tag, menu item or likely will or shall the "change back to stock speed" be found?)

I wrote down some text from the Advanced mode:

CPU temp 48°
MB temp 28°
CPU Fan speed 2010-2080 RPM
CHASSIE Fan speed 1275-1290 RPM

Ai OC Tuner - MANUAL
BCLK Frequency - 126.375
CPU Strap - AUTO
CLOCK GEN FULL RESET - ENABLED
TURBO RATIO - BY ALL CORES
BY ALL CORES (Can adjust in OS) - 37
CPU CLOCK GEN FILTER - AUTO
MEMORY FREQUENCY - DDR3 1347 MHz
CPU POWER SAVING MODE - DISABLED

OC TUNER - OK or CANCEL
Automatically overclocks the frequency and voltage of the
CPU and DRAM for enchancing the system performance.
(I accidently pressed OK and then the computer restarted. Was this a bad move? If so, is there a way to backstep or change this back to it´s default position.)

Regards Jack

P.S. The "PRINT SCREEN BIOS" in the BIOS setup doesn´t seem to work at all, at least not if I try to paste the PRINT SCREEN information into Photoshop. But that isn´t maybe the purpose at all?

 

[jaxtone]

Well, thanks to derekimo here at the forum I succeded in creating a folder on my desktop with all information that the SF Diagnostic Tool collected!

I attach it here!

Regards
Jack

 

[YoYo155]

I will add some information about how it is working out here and take it piece by piece. About the memory part, the retailer send me a new memory immediately and I will have it in my hands on Monday! I will for sure try your way as well.

1) Press down the “clr CMOS” switch on the back I/O.

(I shut down my PC and pressed down the “clr CMOS” switch on the back I/O. But here I experienced a problem because the lamp on the "clr CMOS" started to shine like a small blue moon. I thought it was announcing a start up process I wasn´t allowed to interrupt so I waited for about 30 minutes for it to stop glowing but assume I was doing the right thing when I started up my computer even if the lamp was glowing?)

2) Hold down the < Del > key during the boot process and enter BIOS setup to re-enter data,
if needed. (This is exactly what I did and this action worked out as expected.)

3) When in the BIOS confirm that it is indeed changed back to stock speeds.
(Excuse me but that doesn´t say me at thing because the only place I could change such things is in the advanced mode and I am really a rookie when it comes to hardware, so I just looked around and tried to figure out what you meant. Where exactly or under what tag, menu item or likely will or shall the "change back to stock speed" be found?)

I wrote down some text from the Advanced mode:

CPU temp 48°
MB temp 28°
CPU Fan speed 2010-2080 RPM
CHASSIE Fan speed 1275-1290 RPM

Ai OC Tuner - MANUAL
BCLK Frequency - 126.375
CPU Strap - AUTO
CLOCK GEN FULL RESET - ENABLED
TURBO RATIO - BY ALL CORES
BY ALL CORES (Can adjust in OS) - 37
CPU CLOCK GEN FILTER - AUTO
MEMORY FREQUENCY - DDR3 1347 MHz
CPU POWER SAVING MODE - DISABLED

OC TUNER - OK or CANCEL
Automatically overclocks the frequency and voltage of the
CPU and DRAM for enchancing the system performance.
(I accidently pressed OK and then the computer restarted. Was this a bad move? If so, is there a way to backstep or change this back to it´s default position.)

Regards Jack

P.S. The "PRINT SCREEN BIOS" in the BIOS setup doesn´t seem to work at all, at least not if I try to paste the PRINT SCREEN information into Photoshop. But that isn´t maybe the purpose at all?

Sorry if I wasn't clear enough '^^ .

Let's do this then:

1) Boot into the BIOS.
2) While in the BIOS press the F5 key, it will ask you to confirm that you wish to load "optimized defaults"
confirm the operation.
3) Press the F10 key to save and exit. The computer will restart, boot into the BIOS once more.
4) Go to the "Ai Tweaker" tab and make sure that "Ai OC Tuner" is set to auto or X.M.P.
under that the BLCK is should be = 100.
5) Go to the "Advanced" tab / CPU Configuration / CPU Power Management
and see that "CPU Ratio" = 38 and that Enhanced Intel SpeedStep is enabled.
​

 

[jaxtone]

 

[jaxtone]

Ok!

 

[YoYo155]

I'm sorry to put you though this.

Just to make sure I know what the problem is. While at boot press F8 a number of times
As if you are trying to boot into safe mode.

When you're presented with the "Advanced Boot Option"
Highlight "Disable automatic restart on system failure" and hit enter.

This time the BSOD will remain on screen until you manually restart.

Note that if the stop code is 0x0000007B (first code on the left, I'm sorry I'm on my mobile so no pictures)
Then continue with the steps depicted below. If it is not post back here.

In the BIOS.
Advanced mode> Advanced tab> SATA Configuration> SATA Mode
By default it's set to AHCI, the installation was done on IDE mode most probably.
Change that to the other option then it is set to now, save and reboot.
You should successfully logon to Windows now.

 

[jaxtone]

Whoa! I red this a little too late... just had a friend that is both an excellent bass player and programmer here at my place.

He tried almost everything until he took out my old system disk that I had as a slave disk and then put the Windows 7 install DVD into my DVD player, pressed install and about 3 minutes later it was all fixed. The OC wasn´t just there anymore and windows starts as a clock.

I even tried to render out a 3D sequense on 68 frames without any Blue Screen in sight. So for what it´s worth I pray to the good force that this will last for long.

Thank you, I know you did everything you could to help and I´ll come back if my luck wont last.

Regards
Jack

 

[YoYo155]

Whoa! I red this a little too late... just had a friend that is both an excellent bass player and programmer here at my place.

He tried almost everything until he took out my old system disk that I had as a slave disk and then put the Windows 7 install DVD into my DVD player, pressed install and about 3 minutes later it was all fixed. The OC wasn´t just there anymore and windows starts as a clock.

I even tried to render out a 3D sequense on 68 frames without any Blue Screen in sight. So for what it´s worth I pray to the good force that this will last for long.

Thank you, I know you did everything you could to help and I´ll come back if my luck wont last.

Regards
Jack

I am happy to hear that you're up and running again!
I guess you can say this whole thread had a "timing" issue...

CPUID:        "Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz"
MaxSpeed:     [COLOR=SeaGreen][U][B]3600[/B][/U][/COLOR]
CurrentSpeed: [COLOR=Red][U][B]4549[/B][/U][/COLOR]

pun intended

 

[jaxtone]

Well, I was probably happy a little too soon!

About thirty minutes ago there computer hang up and went into a freeze mode when I tried to write a contract in Word.

Well, I shut it down and restarted and what happend? I was informed of that my computer didn´t shut down in the right way and was automatically directed into "Windows Error mode" and asked to start Windows normally again...

So I did and the window with information about overclocked failure popped up again and suggested me to press F1. I pressed F1 and were thrown into BIOS again. Then I pressed F10 and didn´t save anything at all. That´s it, I am on the track again and the computer works fine... at least until now!

Something is really wrong here and I guess it could be the RAM as well as anything else, but one thing is for sure, I will not try out anything at my own again, it just cause problems and steal time from everyone.

Regards
Jack

 

[YoYo155]

What did you and your friend do exactly to make windows operate again?

 

[jaxtone]

We did put in the Windows 7 program disc into my DVD-player and restarted from that place. At first everything seemed alright and the CPU speed was just 1200, could even render about 70 frames in my 3D program without any trouble at all. But I am not sure that every things alright since later in the afternoon yesterday the computer went down again and when I restarted it the window that told me my Overclocking failed popped up.

I started windows as the "Windows Error mode" and asked to start Windows normally again... and there was the information about my CPU speed at 4700 again! Damn!

About your earlier information I got a question. When the BIOS doesn´t have the same item names as you suggested it´s hard for me to know which one I should use instead. I guess that there are different standard names from BIOS to BIOS depending on which factory that have constructed the mother board, but is there any lexicon or manual so I can separate this from that?

Regards
Jack

 

[YoYo155]

We did put in the Windows 7 program disc into my DVD-player and restarted from that place. At first everything seemed alright and the CPU speed was just 1200, could even render about 70 frames in my 3D program without any trouble at all. But I am not sure that every things alright since later in the afternoon yesterday the computer went down again and when I restarted it the window that told me my Overclocking failed popped up.

I started windows as the "Windows Error mode" and asked to start Windows normally again... and there was the information about my CPU speed at 4700 again! Damn!

About your earlier information I got a question. When the BIOS doesn´t have the same item names as you suggested it´s hard for me to know which one I should use instead. I guess that there are different standard names from BIOS to BIOS depending on which factory that have constructed the mother board, but is there any lexicon or manual so I can separate this from that?

Regards
Jack

It appears that your overclock is still present

I've made this for you:

View attachment 279865

View attachment 279870

View attachment 279866

View attachment 279867

View attachment 279868

View attachment 279869
​

 

[YoYo155]

Any updates?