High CPU Usage on a Dell Latitude E6400

[indy18arn]

Yes hello. I just created an account here because I require some help. I've been having high CPU Usage lately. Here are my system specs.
Dell Latitude E6400 With an Intel Core 2 DUO and it has 2.66GHz processor, with 4GB of Ram, a 250GB HD, it has Intel Family on board Graphics, My programs installed are: iTunes, Adobe Reader, Adobe Flash Player, Java, Power ISO, WinRAR, Team Viewer, Google Chrome, cCleaner, Avast, Microsoft Office 2010 Professional Plus, & my HP Deskjet 3511 Printer Software. But I could only have just 1 IE window open watching a movie on Netflix and I notice that the words coming from a person in the movie do not match up with what I'm hearing. Like what I'm hearing is before what their lips are saying. And it's not my internet connection because I've tried watching the same movie on another laptop and I don't have that problem. And when opening my eBay page, it's very slow to load, same as Gmail too. And did I mention the very high CPU Usage during all of this? With only 1 application open which is IE, the CPU Usage can go anywhere from 50% to 100% in just a few minutes and on occasions even a few seconds! I've tried many different things. From stopping and disabling unneeded services in services.msc to setting the affinity in certain processes to using only 1 core and not 2 cores, to running both Avast and Microsoft Security Essentials with no virus found on both. I even ran it in safe mode still high CPU Usage! Even ran a boot scan with Avast no virus found! I even thought it was my audio driver. So I disabled all enhancements on all playback devices. Still no change! Also my OS version is Windows 7 Enterprise 64bit. I just don't know what to do anymore! I hope someone can help me. Maybe a team view? Please let me know. Thank you for taking the time to read this post and sorry if it's a little long! I just tried to be as detailed as possible. Thank you again!

 

[d00p98uy]

Click your Start orb, then in the search bar, type msconfig, then press enter. open up the startup tab and deselect anything that should not be starting at boot if you are unsure about some, just ask

 

[indy18arn]

Tried that already too. Sorry forgot to mention before! Anything else?

 

[d00p98uy]

do you have many IE AddOns on your computer, like toolbars, things like that? to check for addons on IE look at THIS link
(BTW, I'm just checking a few things before we get into the more... dramatic stuff lol)

 

[indy18arn]

Nope. Just the usual AddOns like Silverlight which I use for Netflix and the one search provider which is google. And of course Java. That's it. Anything else? Do u mind Team View? So u can see for yourself?

 

[d00p98uy]

I don't have teamview installed, unfortunately, I could see if It's for linux, but I'd rather just help you out here id that's okay, I'm sure others will join and help you too, and we can always help if you have any questions, there are no stupid ones.

Here, let's get started then, run AdwCleaner as administrator (right click it and select run as Administrator)
Then upload the log file it creates, it should be located at C:\ADWCleaner

 

[d00p98uy]

Do u mind Team View?

It's also not recommended to have just anyone come into your computer like that, so it's not recommended to broadcast that around here unless you really trust the member you are talking to, but i did get Teamviewer for linux, and if needed can help you that way. I've never used teamviewer before, but have heard many good reviews about it and i know my uncle uses it as well, so you (may) have to instruct ME on how to use it LOL

 

[indy18arn]

Okay sure no problem. But first, I'll paste the results of the scan.

# AdwCleaner v3.001 - Report created 27/08/2013 at 14:11:54
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Enterprise Service Pack 1 (64 bits)
# Username : User - USER-PC
# Running from : C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DC4ROOWW\AdwCleaner.exe
# Option : Clean
***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
***** [ Browsers ] *****
-\\ Internet Explorer v10.0.9200.16660

-\\ Google Chrome v29.0.1547.57
[ File : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************
AdwCleaner[R0].txt - [908 octets] - [27/08/2013 14:05:24]
AdwCleaner[S0].txt - [832 octets] - [27/08/2013 14:11:54]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [891 octets] ##########

There they are. And also, I'll send you my system's user id and pass via a pm. Just enter the user id of the computer you want to control to the right side of team viewer when you open it up. After you enter that, it will ask for the pass. Enter the pass. And you should have access to my computer. Anyways, thank you for the help. And I'll talk to you on team viewer I guess.

 

[indy18arn]

Hey another quick question. How in the world do I send a PM on here? Sorry if it's a dumb question!

 

[d00p98uy]

click the Quick links button at the top, a dropdown menu will appear, click send PM

 

[Layback Bear]

I would recommend completing this first.

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

It should help us with this in your specs.

OS Windows 7 Enterprise X64

and your post #1

Also my OS version is Windows 7 Enterprise 64bit.

 

[d00p98uy]

I would recommend completing this first.

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

It should help us with this in your specs.

OS Windows 7 Enterprise X64

and your post #1

Also my OS version is Windows 7 Enterprise 64bit.

Bear, did you post the wrong link?

 

[Layback Bear]

No I did not. The link goes exactly where it should and it should be done as per instructions.

 

[indy18arn]

It gives me an error message saying I don't have permission to send a PM. Do you have gmail? Or use gmail chat?

 

[indy18arn]

Okay here is the activation info that you requested from me. I hope I'm posting it in the right place as per your request. If not please let me know where to post it and I will do so.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-WXMPH
Windows Product Key Hash: wxo3J/JZOmBv0Tdqqcl2QxfWMLY=
Windows Product ID: 55041-009-6337916-86901
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {17FFEAC9-2764-4E72-886F-96AB905C4D4C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130708-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{17FFEAC9-2764-4E72-886F-96AB905C4D4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-009-6337916-86901</PID><PIDType>6</PIDType><SID>S-1-5-21-1803219283-2877505506-2897165161</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090511000000.000000+000</Date></BIOS><HWID>6F0B3F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-009-633791-03-1033-7600.0000-2082013
Installation ID: 021224216795971131563353041141260872548894572536252146
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WXMPH
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/27/2013 6:37:22 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:17:2013 00:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAQABAAAAAgABAAEA6GHMot3x5m4csBYrzuxqnxbuBl9yjEbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
____ DELL M09
ASF! DELL M09
TCPA
SLIC DELL M09
SSDT PmRef CpuPm

 

[d00p98uy]

yeah, just send me an Email

 

[indy18arn]

Sent! Also did I place that activation info in the right place? If I did not please let me know and if I'm wrong I'm so very sorry!

 

[d00p98uy]

I'm going to wait for Bear to reply first, okay?

 

[indy18arn]

Sure no problem!

 

[Layback Bear]

redfang337 It's not nice to post your email address. I highly recommend remove it from
your post.