BSOD Event 41, Kernel Power

[Husaberger]

Hi Arc
Juniper WSAM is gone but Kernel Power 41 events persist (see zip)
What would you suggest next?

 

[Anak]

The first four dumps were caused by usbehci.sys EHCI eUSB Miniport Driver, see if Windows Update will find it for you if not this might help: Download Update for Windows Embedded POSReady 7 (KB2654644) from Official Microsoft Download Center
There are prerequisite updates that need to be on your system before you use this, open details to see more.

Or you might investigate here:Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1


The last one was caused by e1c62x64.sys Intel(R) 82579V Gigabit Network Connection driver and you may be able to find it here if Windows Update won't: http://downloadcenter.intel.com/

 

[Husaberger]

1. KB2654644 'The update is not applicable to your computer'
2. 'Update for Windows (KB2529073) is already installed on your computer'
3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

Anything else I should try?

 

[Anak]

Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?

1. KB2654644 'The update is not applicable to your computer'
2. 'Update for Windows (KB2529073) is already installed on your computer'
3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

Anything else I should try?

Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?
Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??

1. If the update is not applicable did you try Yo's suggestion to use the Intel update utility?
2. Maybe you should run several SFC /scannow's with restarts in between.

Self-built?
Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
Is the Motherboard loose, is everything tightened down?

What kind of power supply are you using, you don't list it. Do you have a spare to test?

 

[Husaberger]

Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?

Yes

1. KB2654644 'The update is not applicable to your computer'
2. 'Update for Windows (KB2529073) is already installed on your computer'
3. Intel(R) 82579V Gigabit Network Connection driver successfully updated via Intel Download Center

Anything else I should try?

Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?

Possible but I have done everything suggested up to this point

Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??

No... I updated successfully a week ago when it was suggested. I'm just responding to your suggestion and letting you know that it has already been done

1. If the update is not applicable did you try Yo's suggestion to use the Intel update utility?- Yes. I have run the Intel update utility and it reports the everything is up to date
2. Maybe you should run several SFC /scannow's with restarts in between- I can run it some more... I have run it successfully at least 5 times with no errors being detected

Self-built? Yes

Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
Will do

Is the Motherboard loose, is everything tightened down?
Will check

What kind of power supply are you using, you don't list it.
Corsair HX1000W

Do you have a spare to test?

Will try

 

[Husaberger]

Well its been almost a day now, are you still getting the kernel power 41 (KP41) event?
Yes

Go over each suggestion Yo and Arc made after each of your .DMP file posts is there anything you may have missed?
Possible but I have done everything suggested up to this point

Arc asked you to run #3 a week ago, and you're just now relating its been "successfully updated"??
No... I updated successfully a week ago when it was suggested. I'm just responding to your suggestion and letting you know that it has already been done

If the update is not applicable did you try Yo's suggestion to use the Intel update utility?
Yes. I have run the Intel update utility and it reports the everything is up to date

Maybe you should run several SFC /scannow's with restarts in between.
I can run it some more... I have run it successfully at least 5 times with no errors being detected

Self-built?
Yes

Go over all your connections, make sure nothing is loose, even check the actual plugs that are inside the plastic connectors, make sure they're seated properly.
Will do

Is the Motherboard loose, is everything tightened down?
Will check

What kind of power supply are you using, you don't list it.
Corsair HX1000W

Do you have a spare to test?
Will try

 

[Husaberger]

Ok. Tore it down, vacuumed everything out, reconnected everything including switching out Corsair PS for identical unit and still get daily freezes

Latest zip attached

Anybody have any suggestions on what to try next?

 

[Arc]

Make it sure that your Intel SSD is running with the up-to-date firmware.

• https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18363
• https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18455

Update JMicron JMB36X Controller driver from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/

Uninstall Marvell 91xx SATA 6G Controller. Then follow Drivers - Clean Left over Files after Uninstalling to get rid of the leftover files.

Let us know the results.
____________________________________________________________________________________________________

BugCheck F4, {3, fffffa800e36ab30, fffffa800e36ae10, fffff8000ebd47b0}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------

 

[Husaberger]

Hi Arc. Thank you for sticking with me on this one
Updated the Intel SSD toolbox. It said the firmware was up to date
Updated JMicron drivers and uninstalled the Marvell controller. My question is what effect this will have on my system. Will the attached HDDs no longer be 6Gb/s?

 

[Husaberger]

I was hopeful after updating the SATA driver and removing the Marvell controller but no luck
Latest zip file is attached

 

[Arc]

No new BSOD.

View attachment 290428

 

[Husaberger]

Agree. You helped me solve my BSOD problem. Thank you
Now I'm trying to solve my daily Event 41, Kernel Power freezes
See attached jpeg

 

[Anak]

Hi Arc. Thank you for sticking with me on this one
Updated the Intel SSD toolbox. It said the firmware was up to date
Updated JMicron drivers and uninstalled the Marvell controller. My question is what effect this will have on my system. Will the attached HDDs no longer be 6Gb/s?

Arc has asked me to see if I can allay your concerns about your systems performance.

One indicator of computer performance is latency which leads me to ask, have you ran any utilities that will check for latency, especially before you removed the Marvell controller?
Were there any logs generated that you can compare? Since Arc has helped in controlling your BSOD's I would not want you to try re-installing Marvel just to run a test benchmark.

There is something else to consider, how do you have those 5? (1) SSD, and (4)HDD's connected to your Asus motherboard (MB)?

There are tests in the field that your SSD would do better if it is in an Intel SATA II port over the Marvel or JMicron SATA III ports. I haven't gone over the specs of your MB, but it would be an area you should look into.

You can use Perfmon to check for latency: Measuring Disk Latency with Windows Performance Monitor (Perfmon)

Here are some other utilities that can be useful, Arc may have some other suggestions also:
CrystalDiskMark - Software - Crystal Dew World

This one has some problems with SSD's simply because it uses 0's to fill a sector and they compress better than actual data.
Disk Benchmark | ATTO

 

[Anak]

I received an email notification from you (Husaberger),

Here is the message that has just been posted:
***************
I was hopeful after updating the SATA driver and removing the Marvell controller but no luck
Latest zip file is attached
***************

but I don't see it here. Sounds like you may have had another BSOD?

Did you change your mind and delete it or maybe something happened in transmission?

 

[Husaberger]

Hello Arc and Anak

No longer getting BSOD. Still battling my Event 41, Kernel Power freezes

Anak
I did not run latency tests before removing the Marvell controller but all latency testing done since is normal/unremarkable

 

[Husaberger]

Hello Arc and Anak

No longer getting BSOD. Still battling my Event 41, Kernel Power freezes

Anak
1. I did not run latency tests before removing the Marvell controller but all latency testing done since is normal/unremarkable
2. I have the Intel SSD hooked up to the Intel SATA3 port

I guess my question is... What do you think the problem is (I know you do not know or this thread would have been closed long ago).
1. Do you think it is a hardware problem because if so I am ready to simply start replacing compenents
2. Do you think it could be a virus/malware? I download a fair amount of torrents

 

[Anak]

Hello Arc and Anak
I guess my question is... What do you think the problem is (I know you do not know or this thread would have been closed long ago).
1. Do you think it is a hardware problem because if so I am ready to simply start replacing compenents
2. Do you think it could be a virus/malware? I download a fair amount of torrents

1. Read through this link: http://www.sevenforums.com/bsod-help-support/39563-freeze-event-id-41-kernel-power.html especially take note of the bottom of post #21
2. If you are running torrents just make damn sure you know who you're downloading from and your antimalware protection is on guard constantly.
3. You still have some drivers that are seriously outdated: View attachment 291373 I would first concentrate on the ones from the Intel at 2005 to 2008 then the ones in 2009, if you don't need them get rid of them.
4. You can use this to find most: Driver Reference Table (DRT)

I find it curious that when I viewed your driver list it didn't show the 501 error listed at the top: Directory service does not start, event log shows error -510

 

[Husaberger]

Thank you Anak. Will start on task list
I've tried running Memtest and cannot get through 1 pass without a freeze/crash
Is that of concern to you?
Windows memory diagnostic shows no errors

 

[Anak]

Thank you Anak. Will start on task list

Your welcome. Thank you for following up on the tasks.

I've tried running Memtest and cannot get through 1 pass without a freeze/crash
Is that of concern to you?

It would be, wouldn't it be for you?

Windows memory diagnostic shows no errors

Windows Memory Diagnostic (WMD) is a 10year old tool, but because memory testing methods haven't changed much over the years Microsoft still feels it is a useful tool.

It does have limitations though:

• It is ten years old and RAM has come a long way since 2003 even if the testing methods are similar.

• And it only scans the first 4GB of RAM, and you have how much, 16GB?

Bad RAM can initiate an Event41.

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2

RAM is involved with system response. If the RAM responds poorly or not at all to external commands from the CPU's, peripheral chipsets or HDD's in your system, your system could crash. Loss of power would be a bad PSU, loss of utility power entering your home or any of a multitude of reasons for "Loss of Power".

Under those conditions your machine has not "Cleanly Shut Down" and when it goes to restart it throws a Windows Kernel event ID 41 error.

Last week I had five "Momentary Power Outages" caused by our local Power Utility (PPL) and each one throwed an "Event41" in my "Custom Views - Administrative Events" Events Viewer Log at the precise time they happened.
View attachment 291462

I would continue to run Memtest86+ (MT+) Follow Part #3, If you have errors:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
MT+ does not create a traditional log file, if it does find errors and you need help interpreting them you will have to take a screenshot and post that.

Do you have the latest version of MT+? Its 5.01, updated just last month. Although I'm seeing problems with it crashing on the MT+ forums.
Running, Using memtest | MT+ Forums

 

[Husaberger]

Thank you for the detailed responses Anak

I was able to get the latest version of Memtest to run after selecting the 'force multi-threading' option. 10 passes with no errors so RAM should be good

Will be working on your punch list from post #57 and will report results

Thank you again for sticking with me on this difficult problem