Solved Windows cannot update

reboot - it should then be unloaded
If not, reboot to Safe Mode, and copy it there.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
great - It's going to take me some time to get things together :(

In the meantime, PLease download and save to the desktop SFCFix.exe from here - http://www.sysnative.com/niemiro/apps/SFCFix.exe - and double-click to run it, accepting the warnings.
It will create a new SFCFix.txt file on your desktop - please attach that to a reply.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
great - It's going to take me some time to get things together :(

In the meantime, PLease download and save to the desktop SFCFix.exe from here - http://www.sysnative.com/niemiro/apps/SFCFix.exe - and double-click to run it, accepting the warnings.
It will create a new SFCFix.txt file on your desktop - please attach that to a reply.

Hey, sorry for troubling you man. How much does a beer cost in Wales? I'll send the money to your PayPal.

SFCFix.exe ran a lot quicker than expected (It said it would take at least 10-15 minutes, but it only took a few seconds). It said some corruptions could not be fixed, here's the log file.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
I do this for fun, not money - but if you happen to be in the area, you can buy me a pint then :)

The reason that it ran so quick is probably that the main grunt-work (SFC and CheckSUR) had already been done and it took a look at the results an knew it couldn't deal with them. I'm still learning what this tool is capable of in default mode like this.

back later.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I do this for fun, not money - but if you happen to be in the area, you can buy me a pint then :)

The reason that it ran so quick is probably that the main grunt-work (SFC and CheckSUR) had already been done and it took a look at the results an knew it couldn't deal with them. I'm still learning what this tool is capable of in default mode like this.

back later.

Hahaha.. I've never been to the UK. Hopefully some day.

How can I thank you then?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
the gesture is enough - and click on the 'scales' icon on a post of mine, which gives me a little kudos:)

I don't think I'm going to make a sensible response this evening - I'll try for tomorrow! :(
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
the gesture is enough - and click on the 'scales' icon on a post of mine, which gives me a little kudos:)

I don't think I'm going to make a sensible response this evening - I'll try for tomorrow! :(

Done.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
OK - I think I know what I'm doing now :)

Just to check, I'm only going to attempt to fix the first two errors in the list, and see how we get on from there.

I've uploaded a file - r27ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file r27ab.reg in a folder r27ab

Now open an Elevated Command Prompt, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Then run a new CheckSUR scan, and post the new CheckSUR.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK - I think I know what I'm doing now :)

Just to check, I'm only going to attempt to fix the first two errors in the list, and see how we get on from there.

I've uploaded a file - r27ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file r27ab.reg in a folder r27ab

Now open an Elevated Command Prompt, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Then run a new CheckSUR scan, and post the new CheckSUR.log file.

Hey, how have you been?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
Phew :)
Here's the good news...
Code:
Checking Component Store
(f) CSI Missing Component Key 0x00000000 amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84 HKLM\Components\DerivedData\Components 
(fix) CSI Missing Component Key CSI Registry Item Repaired Key created.  There will be more reports as values are replaced.
(f) CSI Missing Component Key 0x00000000 amd64_1097645b09abe3893c6c7a27540b6a67_31bf3856ad364e35_6.1.7601.17932_none_f219084906f4694c HKLM\Components\DerivedData\Components 
(fix) CSI Missing Component Key CSI Registry Item Repaired Key created.  There will be more reports as values are replaced.
(f) CSI Missing C Mark 0x00000000 c!dbb478a27ad..08f2098ef26_31bf3856ad364e35_6.1.7601.17856_9c3c07d547e08a84 amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84 Missing c!
(fix) CSI Missing C Mark CSI Registry Item Repaired c!dbb478a27ad..08f2098ef26_31bf3856ad364e35_6.1.7601.17856_9c3c07d547e08a84 successfully added to amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84
(f) CSI Missing C Mark 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c amd64_1097645b09abe3893c6c7a27540b6a67_31bf3856ad364e35_6.1.7601.17932_none_f219084906f4694c Missing c!
(fix) CSI Missing C Mark CSI Registry Item Repaired c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c successfully added to amd64_1097645b09abe3893c6c7a27540b6a67_31bf3856ad364e35_6.1.7601.17932_none_f219084906f4694c
Summary:
Seconds executed: 2296
 Found 29 errors
 Fixed 4 errors
  CSI Missing Component Key Total count: 2
  Fixed: CSI Missing Component Key.  Total count: 2
  CSI Missing C Mark Total count: 2
  Fixed: CSI Missing C Mark.  Total count: 2
  CSI C Mark Deployment Missing Total count: 25

So we actually managed to fix 4 errors for the price of two:)

I'll get working on the others now. back later...
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Phew :)
Here's the good news...
Code:
Checking Component Store
(f) CSI Missing Component Key 0x00000000 amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84 HKLM\Components\DerivedData\Components 
(fix) CSI Missing Component Key CSI Registry Item Repaired Key created.  There will be more reports as values are replaced.
(f) CSI Missing Component Key 0x00000000 amd64_1097645b09abe3893c6c7a27540b6a67_31bf3856ad364e35_6.1.7601.17932_none_f219084906f4694c HKLM\Components\DerivedData\Components 
(fix) CSI Missing Component Key CSI Registry Item Repaired Key created.  There will be more reports as values are replaced.
(f) CSI Missing C Mark 0x00000000 c!dbb478a27ad..08f2098ef26_31bf3856ad364e35_6.1.7601.17856_9c3c07d547e08a84 amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84 Missing c!
(fix) CSI Missing C Mark CSI Registry Item Repaired c!dbb478a27ad..08f2098ef26_31bf3856ad364e35_6.1.7601.17856_9c3c07d547e08a84 successfully added to amd64_dbb478a27ada4318489f508f2098ef26_31bf3856ad364e35_6.1.7601.17856_none_9c3c07d547e08a84
(f) CSI Missing C Mark 0x00000000 c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c amd64_1097645b09abe3893c6c7a27540b6a67_31bf3856ad364e35_6.1.7601.17932_none_f219084906f4694c Missing c!
(fix) CSI Missing C Mark CSI Registry Item Repaired c!1097645b09a..a27540b6a67_31bf3856ad364e35_6.1.7601.17932_f219084906f4694c successfully added to amd64_1097645b09abe3893c6c7a27540b6a67_31bf3856ad364e35_6.1.7601.17932_none_f219084906f4694c
Summary:
Seconds executed: 2296
 Found 29 errors
 Fixed 4 errors
  CSI Missing Component Key Total count: 2
  Fixed: CSI Missing Component Key.  Total count: 2
  CSI Missing C Mark Total count: 2
  Fixed: CSI Missing C Mark.  Total count: 2
  CSI C Mark Deployment Missing Total count: 25

So we actually managed to fix 4 errors for the price of two:)

I'll get working on the others now. back later...

Wow, 29 more to go... Feels like a mountain. :(
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
Here we go - cross your fingers!

I've uploaded a file - r27ac.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file r27ac.reg in a folder r27ac

Now open an Elevated Command Prompt, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Then run a new CheckSUR scan, and post the new CheckSUR.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here we go - cross your fingers!

I've uploaded a file - r27ac.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file r27ac.reg in a folder r27ac

Now open an Elevated Command Prompt, and run the following command

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Then run a new CheckSUR scan, and post the new CheckSUR.log file.

Ah geez, I forgot to reboot before running CheckSUR. But according to the log file, all the errors have been fixed? But it says it found 34 errors. Something's not right, is it? Sorry...
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
Don't worry about that - here's the summary...
Code:
Summary:
Seconds executed: 1859
 Found 34 errors
 Fixed 34 errors
[B]  CSI Missing Component Key Total count: 17
  Fixed: CSI Missing Component Key.  Total count: 17
  CSI Missing C Mark Total count: 17
  Fixed: CSI Missing C Mark.  Total count: 17[/B]

All fixed :)

The extras are because of extra entries in the registry that we just created, and the way CheckSUR handles them.


Please run a new SFC /SCANNOW, then reboot and post the new CBS.log file - then we'll see if anything got shaken loose by the fixes.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Don't worry about that - here's the summary...
Code:
Summary:
Seconds executed: 1859
 Found 34 errors
 Fixed 34 errors
[B]  CSI Missing Component Key Total count: 17
  Fixed: CSI Missing Component Key.  Total count: 17
  CSI Missing C Mark Total count: 17
  Fixed: CSI Missing C Mark.  Total count: 17[/B]

All fixed :)

The extras are because of extra entries in the registry that we just created, and the way CheckSUR handles them.


Please run a new SFC /SCANNOW, then reboot and post the new CBS.log file - then we'll see if anything got shaken loose by the fixes.

Fingers crossed...
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
OK - we still have our original wordpad error ....
Code:
 Line 5999: 2014-04-19 03:18:29, Info                  CSI    000002f1 [SR] Repairing 1 components
 Line 6000: 2014-04-19 03:18:29, Info                  CSI    000002f2 [SR] Beginning Verify and Repair transaction
 Line 6003: 2014-04-19 03:18:29, Info                  CSI    000002f4 [SR] Cannot repair member file [l:22{11}]"wordpad.exe" of Microsoft-Windows-wordpad, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 6006: 2014-04-19 03:18:29, Info                  CSI    000002f6 [SR] Cannot repair member file [l:22{11}]"wordpad.exe" of Microsoft-Windows-wordpad, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 6007: 2014-04-19 03:18:29, Info                  CSI    000002f7 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
 Line 6012: 2014-04-19 03:18:30, Info                  CSI    000002fa [SR] Could not reproject corrupted file [ml:520{260},l:86{43}]"\??\C:\Program Files\Windows NT\Accessories"\[l:22{11}]"wordpad.exe"; source file in store is also corrupted
 Line 6023: 2014-04-19 03:18:30, Info                  CSI    000002fc [SR] Repair complete


See what happens if you now attempt to do a scan for updates, and install only the oldest found update.

I'll check the previous patch I posted was correct, and we'll have another go at fixing the sfc error later/tomorrow
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK - we still have our original wordpad error ....
Code:
 Line 5999: 2014-04-19 03:18:29, Info                  CSI    000002f1 [SR] Repairing 1 components
 Line 6000: 2014-04-19 03:18:29, Info                  CSI    000002f2 [SR] Beginning Verify and Repair transaction
 Line 6003: 2014-04-19 03:18:29, Info                  CSI    000002f4 [SR] Cannot repair member file [l:22{11}]"wordpad.exe" of Microsoft-Windows-wordpad, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 6006: 2014-04-19 03:18:29, Info                  CSI    000002f6 [SR] Cannot repair member file [l:22{11}]"wordpad.exe" of Microsoft-Windows-wordpad, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 6007: 2014-04-19 03:18:29, Info                  CSI    000002f7 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
 Line 6012: 2014-04-19 03:18:30, Info                  CSI    000002fa [SR] Could not reproject corrupted file [ml:520{260},l:86{43}]"\??\C:\Program Files\Windows NT\Accessories"\[l:22{11}]"wordpad.exe"; source file in store is also corrupted
 Line 6023: 2014-04-19 03:18:30, Info                  CSI    000002fc [SR] Repair complete


See what happens if you now attempt to do a scan for updates, and install only the oldest found update.

I'll check the previous patch I posted was correct, and we'll have another go at fixing the sfc error later/tomorrow

Oldest found update.. MS Office 2007 Service Pack 3, published 06-April-12.

Failed. :(

Code 80070643.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
OK - please upload the C:\Windows\windowsupdate.log file, and I'll take a look.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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