Solved Random freezes requiring Hard Reboot

[Beneathsands]

As the title says, I'm experiencing random crashes in the form of freezing. No BSOD, no power down or reset, just an unrecoverable freeze.
The computer is a relatively new build (3-4 months old), and this has been happening the entire time.
This occurs during gaming, Installation of software, and various other instances.
Memtest showed nothing, so the RAM is probably fine.

Speccy:http://speccy.piriform.com/results/gfiHXrQzPBdnzNIRDoSfuKd

Please let me know if you need any other information, thank you

 

[gregrocker]

Work through the Troubleshooting Steps for Windows 7
reporting back as you go as there may be other steps indicated.

 

[Beneathsands]

Hard drive passed the short test, running the long test now.
As for the rest of the troubleshooting list, ive done just about all of them already, including a full reinstall of windows.

 

[gregrocker]

You can eliminate the HD and OS as culprits by running for awhile with a boot disk like Peppermint3 - Create Live CD/DVD/USB To Use For Emergency Backup - Windows 7 Forums with the HD unplugged. If the problem occurs then you know the problem is with the hardware which has various stress tests that can be run next to try to induce the condition.

 

[Beneathsands]

So, I've been running peppermint of a thumb drive, streaming video for several hours with the HDD unplugged, and ive experienced no crashes. With the drive having passed its tests, and having recently reinstalled windows, I'm not sure what to make of this.

 

[gregrocker]

There are reinstalls and then there is the Clean Reinstall Windows 7
compiled in the blue link that has been used by over a million consumers without a single complaint or return with problems. This can be made into a Diagnostic Reinstall as follows:

After doing the prescribed backups so you know you've got everything, wipe the hard drive with Diskpart Clean Command.

Following the tutorial to the letter, install Win7 with the ethernet cable plugged in to maximize the chance of starting connected. If not, install the LAN driver to get online. Test performance.

Now Enable hardware auto-updating via Windows Update (Steps 3 and 6),
Check for Updates, install any drivers under Important and Optional, after requested reboot Test Performance again.

Next check for Updates again, install all Important and Optional, after reboot, Test Performance again.

Go back and check for Updates again, testing performance after each group is installed with reboot, until no more are offered. Test performance as long as necessary.

Now install the most used programs in order of importance, testing performance after each one is installed with a reboot.

Continue to test performance after each program and settings change until the problem occurs which will narrow down the culprit if it is in the install.

 

[Beneathsands]

I only have the one HDD, how am I supposed to wipe it?
EDIT: nevermind, im attempting to use DBAN

 

[gregrocker]

The blue links are tutorials showing how to perform steps like Diskpart Clean Command.

In this case use Option One in Command Prompt at Startup - Windows 7 Help Forums http://www.sevenforums.com/tutorials/668-system-recovery-options.html

 

[Beneathsands]

After completeing the clean reinstall, it froze during the installation of updates.

 

[gregrocker]

Will it install any Updates? Try again.

What drivers are missing in Device Manager now? What display driver is installed? Chipset? Check Sata controller

Did you test the RAM - Test with Memtest86+ ?

What installation media did you use? Latest version?

What is the SATA controller setting in BIOS? Is there a newer BIOS version?

If you've already installed AVG I would test without it, try MSE or Panda cloud which present less problems we see here.

 

[Beneathsands]

Will it install any Updates? Try again.

What drivers are missing in Device Manager now? What display driver is installed? Chipset? Check Sata controller

Did you test the RAM - Test with Memtest86+ ?

What installation media did you use? Latest version?

What is the SATA controller setting in BIOS? Is there a newer BIOS version?

Updates are installing as we speak, last few times ive managed to get a few dozen installed before it crashes again.

Only missing driver atm is USB controller, display driver is NVIDIA Geforce GTX 760, which is correct, but likely not fully updated. Chipset is AMD RD9x0 Rev 02. I have no idea how to check Sata controller.

Ram has passed memtest several times

Instalation media was my Win7 Ult disk, no clue on latest version

Ill check the sata controller setting in the BIOS, Im fairly certain that the BIOS is up to date, but having just wiped and reinstalled, I suppose that's in question

 

[Beneathsands]

I switched the HDD from IDE to AHCI, and that hasnt seemed to work. I had to reinstall windows again, and it's crashing during windows update again

 

[gregrocker]

Can you try another hard drive? Strange that there were no freezes with HD disconnected running on boot disk.

 

[Beneathsands]

Crashed again with a different HDD, wondering if the pepermint thing wasn't a fluke.

 

[gregrocker]

Are you overclocking?

Do you have four sticks of 4gb RAM installed? Try running with one pair at a time, then add another if there is no problem. That amount of RAM is a red flag.

You can stress the CPU to try to induce the condition by running Prime95.

Next you can stress the GPU by running FurMark: VGA Stress Test.

If you can change out your video card, or unplug it to use onboard chip, this may be revealing.

Did the condition occur before you installed AVG which is problematic bloatware now?

Did you change out the AV and monitor core temps from Troubleshooting Steps for Windows 7 ?

 

[Beneathsands]

It's 2 sticks of 8, im currently running with only one, ill update shortly. Ive run prime 95 and furmark, though i may not have let them run long enough.
I dont have another video card to use, and my MB doesn't have on board video.
This problem definitely occured before i used AVG, and i only used it briefly.
Im not currently using any AV, though id be very suprised to learn that not using an AV is causing my computer to unrecoverably freeze constantly, and i have no clue what my core temp should be on an octo core running 4.7 ghz

 

[gregrocker]

The tutorial suggests to install Core Temp to monitor temps in system tray. It shows what the Max is for your CPU.

I'll let you catch up with the other skipped Troubleshooting Steps for Windows 7
since these often turn up the problem if completed.

 

[Beneathsands]

In that case, it's max is 90 and im ranging from 25-60 at any given time

 

[Beneathsands]

Ok, the culprit seems to be Error ID 10010, but a cursory google search turned up very little as it pertains to Win7, mostly focusing on Windows Server or XP.
Advice?

 

[gregrocker]

If you're performing Troubleshooting Steps for Windows 7
it specifically says to search the error's verbatim text and number. So we would need to see the actual text of the error and not just the number.

If this is not what you're doing perhaps you should explain in full what you are doing?

How did you come upon this error and what makes you connect it to the issue?