Motorola phone drivers

reallyfatwalrus

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SLB: Motorola RAZR V3 - Vista USB Drivers - & Windows XP 64-bit Install

The installation says It does not recognize my system's operating system, which makes me believe that I'll have to use XP or Vista to charge my cellphone.

Does anyone know a way around this, such as maybe running Vista as an emulation to use the correct drivers?

Only other way I can think of doing this would be to fix my first mistake by repartioning the hard drive so I can dual boot Win 7 and Vista (I'm a little impulsive...).
 

My Computer

OS
Windows Vista/7
same issue here. I haven't come across any solution. anyone?
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
Windows 7 x64
CPU
Intel Core 2 Duo E6750
Motherboard
Gigabyte GA-P35-DS3-L V2.0
Memory
4GB G.Skill PC2-8500
Graphics Card(s)
eVGA GTX 460
Sound Card
Auzentech X-Fi Prelude 7.1
Monitor(s) Displays
Envision 2219S-1 (22")
Screen Resolution
1680x1050
Hard Drives
Samsung 750GB [SATA 2] //
Seagate FreeAgent Go 500GB
PSU
Corsair CX400
Case
Raidmax Sagitta
Cooling
Stock
Keyboard
HP Wireless Elite
Mouse
Logitech G7 Gaming Mouse
Internet Speed
1Mbit
Other Info
*Gaming Input: xBox 360 Controller + Logitech Rumblepad 2 Cordless
*Speakers: Logitech Z5500
*Headphones: Sennheiser HD555
yeah my buddy has the same problem with his moto phone its not a razr though...
 

My Computer

Computer Manufacturer/Model Number
TripOG - Kwamathon
OS
windows 7 X64
CPU
amd phenom II x4 940
Motherboard
GIGABYTE GA-MA790GP-UD4H
Memory
8GB
Graphics Card(s)
integrated radeon hd3300
Sound Card
Realtek ALC889A
Monitor(s) Displays
ASUS VH222H
Screen Resolution
1920 x 1080
Hard Drives
PQI DK9320GD3R000A03
Internet Speed
30Mbps down / 2Mbps up
Motorola Phone Tools -> Working Solution

hello,

1.) Driver Installation (x64)

Download the lates Driver from
http://developer.motorola.com/docstools/USB_Drivers/Handset_USB_Driver_64/Handset_USB_Driver_x64_v3.7.0.msi

You have to register as Developer first.

Don't start the MSI, it will not work.

Create an Folder "C:\Driver"

Decompress the MSI-File (Start/Run CMD):

msiexec /a Handset_USB_Driver_x64_v3.7.0.msi /qn TARGETDIR="C:\Driver"

Since we have no "add hardware" in control panel, we have to install this driver manually.
The Hardware-Wizard still exist.

Start/Search -> hdwwiz.exe

I don't know the exact text, because i'm using the german version...

- Button "next"
- select "hardware manually (expert)"
- Button "next"
- select "All Devices"
- Button "next"

Now you have to search for the Button "have disk". in my german version i can see only 10 % from the button in the lower right side. click on this button and search for the folder

C:\Driver\Common Files (64-Bit) Folder\Motorola Shared\MOTPCSDrivers\Drivers

- Select "motmodem"
- Button "Open"
- Button "OK"
- Select "Motorola" on left side
- Select "Motorla USB Modem" on right side
- Press "Next"
- Press "Next"

Done..

2.) Motorola Phone Tools

Install the Tools and all available Updates. Don'´t Cancel the installation, it will take some time (5 minutes on
my system)

3.) Driver Installation again

Motorola Phone Tools will install an old Drive that is not working with "Windows 7". Repeat step 1

that's all..

Greetings from Germany

Olaf
 

My Computer

OS
Windows 7 Beta
gonna try it this way. hope it works. thx!
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
Windows 7 x64
CPU
Intel Core 2 Duo E6750
Motherboard
Gigabyte GA-P35-DS3-L V2.0
Memory
4GB G.Skill PC2-8500
Graphics Card(s)
eVGA GTX 460
Sound Card
Auzentech X-Fi Prelude 7.1
Monitor(s) Displays
Envision 2219S-1 (22")
Screen Resolution
1680x1050
Hard Drives
Samsung 750GB [SATA 2] //
Seagate FreeAgent Go 500GB
PSU
Corsair CX400
Case
Raidmax Sagitta
Cooling
Stock
Keyboard
HP Wireless Elite
Mouse
Logitech G7 Gaming Mouse
Internet Speed
1Mbit
Other Info
*Gaming Input: xBox 360 Controller + Logitech Rumblepad 2 Cordless
*Speakers: Logitech Z5500
*Headphones: Sennheiser HD555
Im stuck on this part

Decompress the MSI-File (Start/Run CMD):

msiexec /a Handset_USB_Driver_x64_v3.7.0.msi /qn TARGETDIR="C:\Driver"
It doesn't do anything. I've googled decompressing msi files and gotten nowhere. If I leave out /qn, it just runs the file.

If I use 7zip to unzip it, it doesn't have anything useful.
 
Last edited:

My Computer

OS
Windows Vista/7
You have to run the command line in administrator mode (right click and run as administrator).

Im stuck on this part

It doesn't do anything. I've googled decompressing msi files and gotten nowhere. If I leave out /qn, it just runs the file.

If I use 7zip to unzip it, it doesn't have anything useful.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6600
OS
Windows 7 x64
CPU
Intel T7500 Core2Duo 2.2GHz
Memory
2GB
Graphics Card(s)
NVidia GeForce 8400M GS
Sound Card
Realtek
Screen Resolution
1280x800
Hard Drives
WD 250GB
WD MyPassport Essential 320GB
Mouse
A4Tech Glaser
Works great! I tried the above instructions on Windows 7 32 bit (with 32 bit Motorola driver).

You do not have to create the C:\driver directory beforehand, and you do not have to use the quotes.

It did not extract for me at first, I had the msi file in the C:\driver directory. Once I moved it somewhere else, all was fine.

Now I can tether my V3xx without being limited to the speed of bluetooth. Almost faster than my DSL service at home!

 

My Computer

OS
Windows 7 Build 7000 Public

My Computer

Computer Manufacturer/Model Number
Owned!
OS
Windows 7 RC 7100 64 bits
CPU
Intel Core 2 Duo 6420 2.13 Ghz
Motherboard
Asus P5K SE
Memory
Kingston 2 x 1GB 667 Mhz
Graphics Card(s)
Nvidia GForce 8500 GT 512 MB
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 732n
Screen Resolution
1280x1024
The developer drivers worked fine for me on RC1 (build 7100).
 

My Computer

OS
Windows 7 64-bit
CPU
Intel C2D E8400 Wolfdale
Motherboard
Asus Maximus Formula
Memory
Mushkin 2GB DDR2 800
Graphics Card(s)
Asus 8800GT
Hard Drives
2x Seagate Barracuda ES.2 ST3250310NS 250GB 7200 RPM 32MB Cache SATA-II
PSU
Cooler Master Real Power Pro RS-650-ACAA-A1
Case
Lian-li PC-1010B
Mouse
Logitech G7
thanks klinkona,
ur solution worked....
now atleast i can charge my phone from the computer....
i have installed the motorola tools. but im unable to use them. when it searches for the phone, it shows that your phone has not been detected.
can u please help
thnks again

hello,

1.) Driver Installation (x64)

Download the lates Driver from
http://developer.motorola.com/docstools/USB_Drivers/Handset_USB_Driver_64/Handset_USB_Driver_x64_v3.7.0.msi

You have to register as Developer first.

Don't start the MSI, it will not work.

Create an Folder "C:\Driver"

Decompress the MSI-File (Start/Run CMD):

msiexec /a Handset_USB_Driver_x64_v3.7.0.msi /qn TARGETDIR="C:\Driver"

Since we have no "add hardware" in control panel, we have to install this driver manually.
The Hardware-Wizard still exist.

Start/Search -> hdwwiz.exe

I don't know the exact text, because i'm using the german version...

- Button "next"
- select "hardware manually (expert)"
- Button "next"
- select "All Devices"
- Button "next"

Now you have to search for the Button "have disk". in my german version i can see only 10 % from the button in the lower right side. click on this button and search for the folder

C:\Driver\Common Files (64-Bit) Folder\Motorola Shared\MOTPCSDrivers\Drivers

- Select "motmodem"
- Button "Open"
- Button "OK"
- Select "Motorola" on left side
- Select "Motorla USB Modem" on right side
- Press "Next"
- Press "Next"

Done..

2.) Motorola Phone Tools

Install the Tools and all available Updates. Don'´t Cancel the installation, it will take some time (5 minutes on
my system)

3.) Driver Installation again

Motorola Phone Tools will install an old Drive that is not working with "Windows 7". Repeat step 1

that's all..

Greetings from Germany

Olaf
 

My Computer

OS
windows 7 Ultimate, 32- bit Evaluation copy, Build 7100
CPU
Intel(R) Core(TM)2 CPU [email protected]
Motherboard
asus P5b-VM
Memory
3 Gb transcend
Hard Drives
280 GB
I had a razor 3 and now have a Motorola W755 and Windows 7 found the drivers for both. If I want to transfer stuff between my phone and pc I use my wireless bluetooth dongle. I gave up using the Motorola Phone tool a long time ago as it doesn't support all Motorola Phones and some of the features are use less.
 

My Computer

Computer Manufacturer/Model Number
Me,Myself and I
OS
Windows 7 build 7229 32 bit & Build 7600 32bit
CPU
Intel Core2Duo E6300 1.8Ghz 2M 1066FSB Socket 775
Motherboard
ASUS P5B-Deluxe
Memory
4Gb OCZ Dual Channel PC3200 DDR 400MHz Gold Gamer eXtreme
Graphics Card(s)
PCI-E ATI Radeon HD 3650 1GB
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
Hp 2035 LCD Screen
Screen Resolution
1600 x 1200 pixels
Hard Drives
Seagate 1TB 7200rpm
Intel(R) ICH8R/DH SATA RAID 0 Controller
PSU
CoolMaster 550W
Case
Some thing I picked up at PCCLUB
Cooling
I'm good see other info
Keyboard
Logitech G15
Mouse
HP Laser Gaming Laser Mouse 3200 DPI
Internet Speed
Speed Test 5800 Kbits/sec - 485 Kbits/sec
Other Info
CPU-Thermaltake CL-P0114 120mm Big Typhoon CPU Cooler
Hard Drives- 2 Thermaltake A2376 Aluminum HDD Cooling Fans
How to extract...

You need to set your targetdir to the user logged in (if not logged in as admin...)

TARGETDIR="C:\Users\{username}\Desktop\" is what I used, then copied the 2 folders and the 2 files extracted to C:\Driver

Hope it helps.
 

My Computer

OS
Windows 7 x64
I have the full October 22 release of Win7/Professional, and it doesn't work for me. Using the Hardware Wizard and installing the driver says it "installed successfully", but when I try to run the Motorola Phone Tools, it gets to the point where I select the button for "Connect by cable", and then it says it "can't find the device", and that's where the process ends. Is there anything newer?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV7-1285dx "Entertainment PC" (notebook)
OS
Windows-7/Professional
Memory
6GB
Graphics Card(s)
nVidia
Sound Card
Add-on: Creative X-Fi notebook
Monitor(s) Displays
built-in 17"
Hard Drives
Two 500Gb
bherber: The Motorola driver needs to be successfully installed before phone tools will be able to recognize the phone. The drivers the driver file that worked for me was: Motorola_Driver_Installer_x64_3.9.0.msi

Do a quick Google search for it, download and install it and then give Phone Tools another try.
 

My Computer

OS
Vista, Windows 7
I downloaded and attempted to install the file Motorola_Driver_Installer_x64_3.9.0.msi. It downloaded a later version: Motorola_Driver_Installer_x64_4.0.0.msi Attempting to install this file gives the error message: "This driver installer does not recognize your operating system. The installer will now exit." So, I guess that one doesn't work either... Thanks for helping.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV7-1285dx "Entertainment PC" (notebook)
OS
Windows-7/Professional
Memory
6GB
Graphics Card(s)
nVidia
Sound Card
Add-on: Creative X-Fi notebook
Monitor(s) Displays
built-in 17"
Hard Drives
Two 500Gb
So far but not so good ...

I too have Motorla Phone Tools. I can get it installed - no problem. I can even drag and drop appointments from Razr phone to PC and vice versa. But when it comes to the synch facilities ... that's where it all comes apart. If I use the secure synch' with the records in on the PC protected, it works - appointments transfer from the PC to the phone without any issues. But when I switch over to the full synch, it gets so far an the program crashes. Actually, that's not quite true - it worked once. Just once. I've tried reinstalling and everything Motorola told me to do but to no avail, when they finally told me rather lately, "Oh! It doesn't work on Windows 7. I gather the software company are developing a version to deal with the issues caused by Windows 7." I suppose the best we can hope for it they'll bring it on sooner rather than later but I've volunteered to be a non-techy beta tester of the program when it gets to that stage.
 

My Computer

OS
Windows 7
Hello guys!!
I don't have a developer user id in motorola (and i don't want one).
I found this link on the net, tried and worked!! Motorola V3r is charging...
link: http://julianrv.com/blog/misc/USBMOT2000_X64.zip

Regards!



BIG UP YA CHEST brotha Sebajuez!

Worked perfectly on all systems and all 3 Moto's in our house!!! including the crappy old one thats not really got a name as it doesn't look like anything Moto have anymore :D

:thumbsup::thumbsup:

Ez..........
 

My Computer

OS
Windows 7 64 bit
I clicked on it and downloaded a Zip file in which I found a text file of code. Forgive this newbie question but how do I use this?
 

My Computer

OS
Windows 7
Thanks Mate! works perfectly for me.
Windows 7 Ultimate x64
MPT V5
 

My Computer

Computer Manufacturer/Model Number
Dell Studio XPS
OS
windows 7 ultimate x64
CPU
intel core i7
Graphics Card(s)
ATI radeon 4800 series
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