Video card has stopped responding but has recovered..

[Tinsby]

Throwing caution and a few dollars to the wind, I replaced the suspect video card with an Nvidia GEFORCE GT 610. After removing the original/old drivers for the card I took out I did a clean install of only the graphics driver nothing else. I am not a gamer nor do I use 3D or want GE Force always sniffing for new drivers.

Occasionally now when I am not stressing the card, I get message " The driver has stopped responding but has recovered.' The screen momentarily goes black, then comes back on as if nothing has happened.

I have all the power settings set for maximum performance as suggested by an article I read on the subject.

There was also a registry hack or addition to the registry that pertained to the Timing and Detection Recovery. I LOST the url but I remember seeing this as a possible solution... is it a viable solution or something to try?

NB: This message about the card not responding is new since I installed the card, the other card didn't do this.

I am open to any more suggestions on the subject!

Thank you all in advance!

J T

 

[ICIT2LOL]

Hello JT now where did you get the driver for that card? because I only download drivers from the NVidia site not that I am doubting you didn't of course but some install drivers from the CD that comes with the device/s and more often than not they are out of date.
This is the driver anyway Drivers | GeForce

One thing you may try is to disable the AV while you are downloading and installing the driver.

 

[Tinsby]

HI ICIT2LOL,

Yes I got them right from Nvidia's site, like you I figured the ones on the disc would be too old to use.

Thanks for supplying the link in case I didn't

J T

 

[ICIT2LOL]

Ok well I went hunting for the Time Out stuff and I came up with this and I don't know if it is the one you had before but still a good article and from the horses mouth so to speak

Timeout Detection and Recovery (TDR) (Windows Drivers)


Plus did you try disabling the AV when you installed that driver because sometimes it can interfere with installs and I have seen that Norton, Kaspersky (my AV) and Avast are guilty of that with some folks..

 

[ThrashZone]

Hi,
You might go through this to remove the unnecessary stuff of the driver
NVIDIA Drivers - Avoid Problems

FWIW
Just because the driver is a new one does not mean it's the best one to use
I'm still on 378.49
There has already been 3 updates in the last 3 weeks so the one version above the one I have is as buggy as it gets it seems

The might even look in uninstall a program and uninstall Vulkan runtime library too NVidia doesn't even say it's being installed but it is

 

[Tinsby]

Everyone helping:
I did see the excellent article on how to avoid Nvidia problems. As I say it's well done but al lot of the folders don't seem to coincide with the ones I have. NP I just used the information that I could.

I also used the DDU program to remove all traces of the old Nvidia drivers:

Official Display Driver Uninstaller DDU Download

The Norton was disabled during the installation, I have not as yet done the registry mod for the Time Out business.

I see the Vulcan runtime is there just as you said it would be, I will look into removing that if it's not needed.

I hate to jinx myself but currently.... wait for it..... the card isn't giving me errors.. doesn't mean it won't it just hasn't lately. As far as all the darned updates thats' why I didn't want GeForce installed, once I have one that works I keep it. I don't like someone else deciding what's best for me

Thanks and if it screws up again I have more things, inlcuiding the registry mod to try. I don't recall signing up as a Beta tester but that's what it seems like <sigh>

J T

 

[Tinsby]

Problem continues

So in the last few days I followed these instruction:

Go to Start and type regedit in the Search box. In the results, double-click regedit.exe.
Browse to and then click "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers".
Click New in the Edit menu list. From the drop-down menu, select QWORD (64-bit) value for the registry value for 64 bit Windows; for 32 bit Windows, select DWORD (32-bit) value. Then type TdrDelay as the Name and click Enter. Double-click TdrDelay, add 8 for the Value data and click OK.

I did add the value of 8 as a hexadecimal value not a decimal.. was this correct? the article didn't specify.



NB: There was no existing line pertaining to TdrDelay that's why I chose to try this addition. In any event adding the line made no difference I still get the error message about the driver not responding. In fact I had one instance where the monitor went black then returned to normal 10 times in a row, always with the same message. I guess that proves the registry change did nothing and I can remove it safely, yes I made a registry backup to fall back on.


Where to go from here?


Thanks as always,


J T

 

[ICIT2LOL]

Ok JT mate it might be an idea to restore the registry back to what it was.

I think what Thrash Zone has suggested is a good idea too because the latest drivers to me at least sometimes only contain minor changes and can be buggy. It so happens that we often advise members to go back a version when attempting to fix such things.

 

[Layback Bear]

Why in the world are registry hacks being done for a Video Card driver update.

Now I recommend putting the registry back the way it was.
The driver on the Video Card DVD/CD will be outdated but it will work.
I would try that one first. Then if needed update the.
I'm always about 2 driver updates behind. Maybe more. If I'm not having problems, I really don't worry about it.
The system I'm on now uses (376.19) and I'm having no problems. (Nvidia GTX 770).

The tutorial by essenbe (Steve) is excellent.


Jack

 

[Tinsby]

Installed older driver

I took out the reg hack and the 378.66 driver and installed v 376.33 with no AV running and in Safe Mode.

We'll see how it goes from here, thanks to all thus far, I'll keep soldiering on until I get it sorted!

Regards,

J T

 

[yowanvista]

NB: This message about the card not responding is new since I installed the card, the other card didn't do this.
J T

Your new card is probably defective. TDR errors, if not generally caused by RAM/driver issues, is usually attributed to failing/faulty vRAM or bad GPU cooling. I would strongly suggest an RMA.

 

[Tinsby]

Using older driver w/ new card

Since I have back dated the driver in use I haven't incurred the error. doesn't mean it's fixed but right now it's fine. Yes I know that 'new' doesn't mean it will work perfectly, the chance that's it's bad is still on the table.

Typing to you about it did the trick........... it failed again this time I got no message about the driver not responding. It went blank and the speakers made a continuous humming noise. I will be contacting the vendor to get rid of this POS.!!

I am sick of this nonsense!!

 

[ThrashZone]

Hi,
I believe the GT610's nic-name is pos but with all things electronic there are defective products.

 

[ICIT2LOL]

Since I have back dated the driver in use I haven't incurred the error. doesn't mean it's fixed but right now it's fine. Yes I know that 'new' doesn't mean it will work perfectly, the chance that's it's bad is still on the table.

Yes well I mentioned before the changes in driver versions can be very subtle and even minimalist as not to be much of an improvement anyway. Plus you have to remember too something as simple as cap going bad can stop any device that it is installed in or attached to another that has a bad cap for it to stop other components from functioning either badly or more commonly not at all.

 

[Tinsby]

I did another remove/ reinstall of the driver that came with the card. Then I ran the FurMark test program. Oddly enough it produced no errors and no smoke came out of the box. So I don't know what to say or think now..

 

[ICIT2LOL]

Hmm don't know quite what to suggest except wait and see I suppose if push comes to shove you could return the card and get something different.


I don’t know what your budget is and the choice is yours but rather than use a card that is really quite low specs I would go for something like one of these as the board as far as I can tell is really quite a decent one. Just out of interest just how old is the board and what is the CPU exactly??

GTX 750 Ti - Newegg.com
Out of those I would personally pick either the Asus (my own personal choice because I use Asus cards myself) and the EVGA which I have heard the others speak well of. But again the choice and budget are yours mate.

 

[Tinsby]

ICIT2LOL,

Thanks for your interest in my troubles.
The MOBO is the original Asus Rampage Extreme, that is to say it's has no number after it like 1, 2 or 3. The processor is an Intel Core Quad running @ 2.4Ghz.

The card that was in the board was an Invidia GEForce 8800 GTS. At times the monitor would go blank and say 'NO SIGNAL' I'd have to reboot and then reset some things in the BIOS, that got lost because of a bad shutdown. Finally decided to change the card. That original card was a $300 item at the time, I don't have that sort of money to throw at a new card I'm sorry to say. I have been on disability since 1994 <sigh> I don't play games on the machine, I do a lot of photo editing, plus some music editing as well.

I thought I could get by with a lesser card but of course it has come back to bite me in the butt! I do have a request in to the company that shipped it, through New Egg, it came from a place called SaveMart. I didn't realize that it was a low profile card when it arrived I was a bit taken aback but decided to use it anyway. No one sees it so who cares if its low profile.

Of course you can see the predicament I am in with it being more trouble than the card I removed. At least when it goes off it recovers and doesn't cock up my BIOS, that's about all that's good about it. As you can see on NewEgg I have about $85 invested in this thing already and have had nothing but erratic behavior, clearly you get what you pay for.

I can surely afford the Asus card you are recommending, but it's for PCIe 3.0, my board is only PCIe 2.0 I was warned by New Egg to make sure I got a 2.0 and not a 3.0 card, that's what I was shopping for and another reason I bought what I did. I do not know if 3.0 is backward compatible with 2.0, do you have any insight into that?

Thank you again, I may have to beat on the table as tomorrow the 30 day return period ends with 'Save Mart' thus far I have hear nothing in regard to an RMA.

From what I am reading, a card using PCIe 3.0 wil work in a 2.0 slot but only at 2.0 speeds, that's fine I'll order the card you suggested! If you know otherwise please post and lemme know!
Cheers, J T

 

[ICIT2LOL]

Well Tinsby I am no expert of course but I think the card I linked will be enough to do the photo stuff you mentioned. I have the GTX 650 Ti in my two main desktops and although I do to game as such (because I cannot work out how to get them to work)

I in the main look at the memory of cards when I buy them the other specs like clock speed are important but I suspect only for gaming purposes. Now I think that because it is a 3.0 card and the board is 2.0 may if you gamed cause some issues like flickering when gaming but I think highly unlikely - I am not real sure but it is a thought to be aware of. The other thing is to keep an eye on the temp of the board because that card does draw 75W of power direct from the board so just be aware of that too.

Let us know how it goes.
John

 

[Tinsby]

Card replacment solved the issue

Hmm don't know quite what to suggest except wait and see I suppose if push comes to shove you could return the card and get something different.

GTX 750 Ti - Newegg.com
Out of those I would personally pick either the Asus (my own personal choice because I use Asus cards myself) and the EVGA which I have heard the others speak well of. But again the choice and budget are yours mate.

I took your sage advice and purchased that card from NewEgg, it's working fine w/no errors or blank screens.

Having a bit of trouble returning the defective card it was sold 'through" NewEgg from one of their partners. It doesn't exactly instill confidence when you get jerked around trying to get an RMA...<sigh>

Thanks to you all!

J T

 

[ICIT2LOL]

Ok great to hear things have settled. Well as for the return item it always is a pain as none of those sellers/dealers like doing it and when they do it is as slow as they can make it. Which as you say doesn't overly impress one to shop there again eh?