Norton Internet Security - IPv6 and homegroups

[SnarkyTwit]

Just a warning to you folks out there that Norton Internet Security 2010 will break your connection to your homegroups. Seems it does something to the IPv6 protocol. I tried it on 2 machines running Ultimate 7 and spent hours on the phone with MS technical support. The only way to fix this problem is to uninstall NIS2010. There may also be a registry hack necessary to fix the problem after NIS is uninstalled. BEWARE

Snarks

 

[Teerex]

This post kinda gets me all in a :huh:, 'cause I have NIS 2010 installed and my Homegroup is alive and well - prospering in fact.

 

[Dark Nova Gamer]

This post kinda gets me all in a :huh:, 'cause I have NIS 2010 installed and my Homegroup is alive and well - prospering in fact.

Different hardware, different setups, different results.

 

[Teerex]

Maybe this tiny button isn't where it is supposed to be?

 

[neoasr]

nice find teerex

 

[SnarkyTwit]

I spent 3 hours on the phone with Microsoft yesterday. After they got the problem fixed (by uninstalling NIS and doing a reg hack), I installed NIS on a second computer today. I had to get Norton tech support to take control of my machine and try to fix it. They did not attempt to do anything with that IPv6 control. They said the problem was solved after they added my computer's IP addy to the firewall exceptions. They released my machine and I rebooted. The problem was back. It was only after I uninstalled NIS completely did I have functionality with my homegroups again.

 

[zteardrop]

We have 7 machines on our home network, plus network printers, DVRs with IP addresses, etc. Windows 7 is running on 3 of them and all have NIS2010. No problem with homegroups.

 

[SnarkyTwit]

It's odd that I would have the same problem with 2 different machines and nobody else is having these troubles. What else could be causing the troubles then if after uninstalling NIS the problem dissapears?

Snarks

 

[SnarkyTwit]

MY BAD!

Seems I jumped the gun when I tried to helpfully warn people about NIS and Homegroups. I just thought it was too much of a coincidence that the problem could be replicated on not 1, but 3 computers. After people here started posting that they didn't have troubles, I tried installing it again on my main computer. Homegroups are still working. Hmm. Odd. Call it a senile moment.

Sorry 'bout the misleading information folks.

Snarks

 

[aem]

It's good that it 'breaks' your networking...shows that it works. But good to hear it's all sorted.

 

[torrentg]

That's alright Snarky. No harm in warning of potential problem when there are actually none. It's the other way around that is no good: when advice saying something is good when it's not.

Glad you have things working as you want.

 

[Matos]

Me Too!

I do have this problem. Norton took control of both computers and couldn't figure it out. (The Tech, or the Supervisor).. then R&D was suppost to call back but never did.

 

[Matos]

Fixed?

Seems I jumped the gun when I tried to helpfully warn people about NIS and Homegroups. I just thought it was too much of a coincidence that the problem could be replicated on not 1, but 3 computers. After people here started posting that they didn't have troubles, I tried installing it again on my main computer. Homegroups are still working. Hmm. Odd. Call it a senile moment.

Sorry 'bout the misleading information folks.

Snarks

How did you fix the issue?

 

[gamepro127]

Well I have Norton 360 v4 (Antivirus, Antispyware, Firewall, PC tune-up and backup all-in-one) on another laptop with Windows 7 and home groups works perfectly on it.

 

[TheWoodser]

Snark,

I was having this same problem with Windows7 and an upgrade of Norton Internet Security 2009 to NIS2010.

I was able to fix the problem after a few hours of messing with settings. Pretty sure the one that fixed my issue was after a fresh reboot.

Go to the main page, Click "Setings" next to "Internet" Scroll to the bottom Under the "Smart Firewall" heading, click "Configure" next to "Trust Control"

In the Network details dropdown, select you lan. You should be able to click on the OTHER computer you are trying to network to. Once those settings come up change the trust to "Full Trust" Close out of all those windows and do it all again on the other computers. Reboot and then re-try to connect to your homegroup.

Worked for me.....