Solved CPU at 100% after dropping laptop

ducky29

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Hello. My Cpu stays at 100% after dropping it from my desk.

Now my cpu stays at 100%-80% and laptop is plugged it but no charging. I have read that this is some kind of protection in order to avoid damage to the laptop.
I think I might have damaged the charging cable.


Now I have ordered another charging cable from ebay but it will take a while before it arrives.

My laptop is almost unusable. Is there any way to fix it until the new cable comes?

I have tried ThrottleStop but I never understood how it works.

Thanks.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 64bit
Dropping laptops is very often fatal. Damage occurs in the Hard Drive as they are very fragile. Screen damage can occur as well.

In a lot of cases it's cheaper to replace it with a new one as the cost of repairs often exceed the replacement cost.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Dropping laptops is very often fatal. Damage occurs in the Hard Drive as they are very fragile. Screen damage can occur as well.

In a lot of cases it's cheaper to replace it with a new one as the cost of repairs often exceed the replacement cost.


Im pretty sure there is no other damage. When I unplug the cable the laptop works just fine. CPU goes down to normal usage. As soon as I plug it in the CPU goes to 100%. I have fixed it several times using ThrottleStop but I want a more reliable solution.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 64bit
It's what is using the CPU it's worth checking the hard drive for errors that the main thing that could be damaged and 100% disk could be trying to read damaged bits
 

My Computer My Computer

Computer type
PC/Desktop
OS
win 8 32 bit
It's what is using the CPU it's worth checking the hard drive for errors that the main thing that could be damaged and 100% disk could be trying to read damaged bits


Im using a SSD. Do I still need to check for errors?

On battery laptop works fine
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 64bit
..When I unplug the cable the laptop works just fine. CPU goes down to normal usage. As soon as I plug it in the CPU goes to 100%.....

This happens because the power plan is set to use less CPU when on battery in order to save on time it can stay working.

If you believe it kinda works for you, then you could lower CPU % via power plan. It won't work out for you as a solution, but as a work around for the time being.

If you are unsure where it is located in settings:

Power Plan Options -> Change power plan settings -> advanced settings -> processor power management

You can go through the other settings there as well, you might want to do extra customisation there based on circumstances.


About SDD, eee the following is just my guess, but SDD isn't as fragile as HDD. Nevertheless, you can download SDD's manufacturer's tools in order to check its current condition. It won't be taking way much time for you to do that really, so do give it a check to be sure it's healthy.


I also recommend you taking a peek in so called "Resource Monitor" (should be accessible via Task Manager). It should have tabs for CPU/RAM/HDD/NETWORK.
You can use this tool to track down your components' activities, e.g. CPU may indicate where it is busy, whilst HDD/SDD would show if anything is being heavily read or written there at the moment of CPU being packed up with tasks.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 8.1 x64
Try to check if the processor power management is set to low on the power plan when plugged in.

You can also check if System Idle Process is peaking at 100%, you shouldn't worry about this.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS X550ZE
OS
Windows 7 Home Premium 64-BIT
CPU
AMD A8 7200P
Motherboard
N/A
Memory
8GB 1600mhz
Graphics Card(s)
Radeon R5 (APU) + Radeon R5 M230 2GB Dual Graphics
Sound Card
Realtek ALC269 with SonicMaster
Monitor(s) Displays
Laptop Display
Screen Resolution
1920 x 1080 @60hz
Hard Drives
WDC WD50 00LPVX-80V0TT0 (500GB)
PSU
Laptop Charger
Mouse
ARMAGGEDON TEXTRON SCORPION 7
Internet Speed
100 mbps DOWN / 50 mbps UP
Antivirus
Windows Defender
Browser
Mozzila FireFox, Valve Steam in-game internet browser
Thank you Acova and RoasterMen.


I checked the processor power management and the minimum was set to 100. I set it to 0. Laptop working fine now.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 64bit
Thank you Acova and RoasterMen.


I checked the processor power management and the minimum was set to 100. I set it to 0. Laptop working fine now.

You're very welcome!

Will someone locally get a punishment for this joke? xD
I don't think you or Windows set it to 100% there, neither laptop's fall would've done that.
Could be a virus/script's doing if none else was at it, but personally I've not come across such outcome even once in my lifetime...

Either way, I am glad to hear it's worked for you. Still, let the security means check your system for insurance.
Also, take care to not drop the laptop accidentally again. Best of luck there and Merry X-mas ;D
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 8.1 x64
No, you can actually set the CPU Processor Power usage to 100% to maximize performance in exchange of heat. However, it may vary. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
ASUS X550ZE
OS
Windows 7 Home Premium 64-BIT
CPU
AMD A8 7200P
Motherboard
N/A
Memory
8GB 1600mhz
Graphics Card(s)
Radeon R5 (APU) + Radeon R5 M230 2GB Dual Graphics
Sound Card
Realtek ALC269 with SonicMaster
Monitor(s) Displays
Laptop Display
Screen Resolution
1920 x 1080 @60hz
Hard Drives
WDC WD50 00LPVX-80V0TT0 (500GB)
PSU
Laptop Charger
Mouse
ARMAGGEDON TEXTRON SCORPION 7
Internet Speed
100 mbps DOWN / 50 mbps UP
Antivirus
Windows Defender
Browser
Mozzila FireFox, Valve Steam in-game internet browser
No, you can actually set the CPU Processor Power usage to 100% to maximize performance in exchange of heat. However, it may vary. :)

RoasterMen,
:D
The following stuff I've got in mind when it touches strategic resource utilization:

Item's quality decreases by the following factors:
- time passes, chemical properties change over the time
- environmental influences
- ... (add more / etc)

By having available resources in use to their maximum capabilities - would rather put much stress and influence on these items/components/parts, thus wearing them out faster than if they were used/working at their standard rate/intensity.

In other words, having resources to work in favour of performance and decoration at max, will most likely last for no longer than if the system's settings were optimized to avoid heavy load on components and letting them deal with fewer tasks than they are required.

Wouldn't CPU that always runs at its capacity, wear out earlier than the one that works at fine pace and deals with requests from user, at the time of needs? (how did they say: "first come - first served basis" ?)

:p On other hand, I would do set CPU to work on max if it gets kinda cold locally here and I had no heating turned on during the day time. (Letting the machine heat up room's temperature xD haha)

Anyways, I wanted to ask you: would you agree that there is usually no good reason to force/make components work out their maximums at all times?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Windows 8.1 x64
I just it was just a coincidence. CPU still at 100%.

Will resolder the charger cable tomorrow and will report back.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 64bit
Replaced the charging cable. Everything is fine now.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Professional 64bit
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