Installing Visioneer OneTouch 8100 Scanner

in opening … really wanna' thank all of you for the input … the following works for my 64-bit laptop. my environment is toshiba-satellite-p55 … win-8.0 operating system … 64-bit architecture.

fantail suggested installing visioneer's 9420 driver … gafferx elaborated really well with the driver's selection … xweaponx for his thorough elucidation and methodology.

if you have previous non-functional installations of visioneer, you might uninstall those first. afterward, download both of the drivers … then unplug the scanner from your computer. reboot.

make sure the scanner is ready to "plug-n-play" by plugging the device into the wall-outlet. there should be little amber light on front-panel lit … if not, make sure you have "unlocked" the scanner underneath the bed … and that the i/o switch is switched on.

install 8100u.303110.EN.exe (run@admin / win-xp-sp3 comp). once 8100 has been installed, plug the scanner into your computer and turn it on. you will now notice "visioneer-8100-scanner" listed in the program-install interface. pull up device-manager, 8100 should appear in "other devices" … the "properties" window probably will state the driver has not been installed. reboot.

now install 9420.64.4071123.EN.msi on top of the 8100 install … you will now notice "one-touch-4.0" is listed in the program-install interface. pull up device-manager, and 9420 should appear in "imaging devices". as gafferx suggx … while in device-manager, update-driver by going to "browse my computer …" and then "let me pick …". reboot.

i've been using paint-shop-pro(7.0) as the interface with the 8100-scanner (instead of picasa). unfortunately, i've not had any luck using windows-paint nor windows-fax/scan as the interface. you might have better luck. within psp, import / twain / select-source (choose scanner) … import / twain / acquire.

you might find it necessary to go to devices/printers via control-panel … where you should see onetouch-8100 listed … i've allowed windows to reconfigure the connections by clicking "troubleshoot" … which seemed to help.

again … thanks for everyone's help … hopefully my interpretation, in turn, helps others out. :party:
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
satellite p55-a5312
OS
win-8.0 (64)
CPU
intel core i5 dual-core 4200u @ 1.60ghz
Motherboard
toshiba vg10st (socket 0)
Memory
6.00gb dual-channel ddr3 @ 798mhz
Graphics Card(s)
intel hd graphics family (toshiba)
Hard Drives
698gb hitachi hgst hts541075a9e680 (sata)
Antivirus
avg-free … with some assistance from malwarebytes-free
Browser
firefox 'n chrome 'n explorer
pnamajck

Thanks for the refresher course. It really helped me install on a Windows 7-64 computer I assembled last year. I kinda lost my touch.
Here is my summary of what I did:


  1. install picasa. I just seem to need it to do visioneer scanning.
  2. I then do all scans via picasa
  3. --
  4. download and install the first driver 8100u.303110.EN.exe found at Visioneer OneTouch 8100 Drivers and Manuals
  5. install it in XP3 compatibility mode and as administrator
  6. you get to xp3 compatibility mode by right clicking the icon of the above download (in its folder)>>>>
  7. properties>>
  8. >>and looking for xp3 compatibility mode. Check it off
  9. now reboot but I did it sloppy without doing so and it worked...this time...:)
  10. now now install 9420.64.4071123.EN.msi found at Visioneer OneTouch 9420 Drivers and Manuals on top of the 8100 install
  11. --
  12. now go to computer properties>> device manager>>> imaging
  13. you will see a yellow caution marker because you are only part way finished
  14. go to that imaging device
  15. go to driver update>>>
  16. look for "browse my computer for driver software"
  17. press this option and proceed to>>
  18. "let me pick from a list of device drivers on my computer">> proceed
  19. you will see a list of scanner manufacturers
  20. scroll down to visioneer and left mouse click the word visioneer
  21. now select 9420 driver or it may be the only one listed
  22. install
  23. --
  24. now when you go to device manager you will find your new 9420 scanner properly installed :)
  25. so all is well
  26. --
  27. now for me I need to use picasa
  28. so with scanner plugged in
  29. start up picasa
  30. press import (Upper left corner)
  31. you will see two scanners listed
  32. the 8100
  33. and the 9420
  34. guess which number is the one you select_____
  35. answer: the 8100
  36. the visioneer scan software interface will appear
  37. the end
 

My Computer My Computer

OS
win 7 also XP
I'm glad that this still works after five years.

I would still like to know exactly how this Picasa thing works. I'll look through that last post with the steps.

I don't use the visioneer anymore even though I still have it, it's still a good scanner. I have a newer HP scanner that detected automatically. But I also have a "neat" scanner and I also have another HP scanner that basically works by setting the paper on the inside as the thing is set upright. It kind of looks like another monitor. You just slide the paper in there and it scans. I want to use this one because it has an attachment for slides. it is a ScanJet 4670. But I picked up a little neat scanner that has three different scoops for three different sizes of paper envelopes and business cards. It scans it directly to PDF too and this one is much smaller than the other ones but I really need The flatbed scanners because I always have to scan oversized items. The visioneer was good for that especially when it was a 12 inch album cover, I had to get both sides and then fit all the scans together.

I am glad my instructions are still valid, because I might have to use the visioneer again and I know know that the instructions are still here. Thank you all.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo Thinkcenter M92p
OS
Windows 10/Windows 7 (My Idea- Virtual PC)
CPU
Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
Motherboard
Lenovo MahoBay
Memory
16 GB
Graphics Card(s)
nVidia GeForce GTX 750 Ti (2GB)
Sound Card
nVidia HD Audio
Monitor(s) Displays
RCA 4KTV 50"
Screen Resolution
3840p x 2160p
Hard Drives
Onboard:
Seagate ST500DM009-2F110A 500GB
WDC WD4000FYYZ-01UL1B1 (WD-WCC131910831) [3726 GB]

USB 3.0
My Book 1140 (WCAZAD122454) [1862 GB]
Apple MDT MD10EAVS-00D7B0 (0000AB123473) [931 GB]

External:
WD Blue Innostar/Matsunichi (465 GB)
WD
PSU
Stock Thinkcenter M92p
Case
Stock Thinkcenter M92p
Cooling
Active
Keyboard
BYTEC BY-GA-KT-100-AC
Mouse
BYTEC
Internet Speed
1 GHz Down, 40 Mbps Up
Antivirus
Windows Defender
Browser
EDGE
Other Info
Old Other Info:
I finally have an Intel machine that has more than 8GB of Ram.
My ASUS M2N-SE AMD Windows 7 machine is back to Windows 7. Replaced the AMD 4400+ CPU and maxed out the RAM (4GB).
My Core Duo machine is only 2GB of Ram and it is locked to Windows XP in order to run Pro Tools 6.4, which I have been using since 2004.
I have one other Dell OptiPlex 980 tower, Identical to this one,
I apologize for reviving such an old topic, but I was cleaning out some old hardware and found this 8100 scanner and would like to put it in use again on Win7 x64.

I have read this topic, have the 8100u.303110.EN.exe, but was having a heck of a time trying to find the 9420.64.4071123.EN.msi file. It seems that Visioneer has removed the product page and download for it, nearest I saw was for the 9450.

Anyway, after a lot of dead ends to fishy sites while doing web searches, I "might" have found a source for this file on this page:

Visioneer OneTouch 9420 Driver | USB Driver

However after all the dodgy misdirection sites I came across before finding this, I'd really like to confirm that this is the clean file before trying to use it. Does anyone out there still have this file and can either offer it to download or at least compare the checksums with what I got from the link above? I did upload it to virustotal which showed nothing wrong but would like more reassurance.

The link above gives a zip file but once unzipped to 9420.64.4071123.EN.msi it has these checksums, do they look correct?

File: 9420.64.4071123.EN.msi
CRC-32: ab464a3b
MD4: 6db2232286f51fa4bb0d2aa850048bd1
MD5: 384b6b42cc3306f793060f8d6f19f91b
SHA-1: 6d96e7805a2a390661224b9be09013a074f71a78

Thanks!
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom
    OS
    Windows 7 Ultimate 64bit
    CPU
    J1900
    Motherboard
    ASROCK Q1900M
    Memory
    4GB DDR3 1333
    Graphics Card(s)
    Intel 7 Gen IGP
    Hard Drives
    Multiple SATA & USB3
    Antivirus
    Defender
    Browser
    Latest Chrome & Older Firefox
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cobbled Together Leftover Parts
    OS
    Win7 Ultimate SP1 x64
    CPU
    AMD Phenom II x4 BE 965
    Motherboard
    Asus M4A785TD-V Evo
    Memory
    16GB as 4 x 4GB
    Graphics Card(s)
    GTX 1060
    Sound Card
    Via Envy Chaintech AV-710
    Monitor(s) Displays
    Samsung TVs
    Screen Resolution
    4K
    Hard Drives
    0 - Just SSDs in this box.

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
gees, that's amazing old.

have you tried the link in 1st pg?

Can anyone please assist me with my visioneer one touch 8100 scanner | Vista Forums
Attention Required! | Cloudflare

Can you be more specific? I read the whole topic, followed the links, found it was no longer available.

I already stated as much?

They no longer have the file linked there.

I should wait a while longer to see if anyone back when the topic was active, feels like at least doing a checksum on the file if not willing to upload it somewhere (which would benefit more people than just me), otherwise I'll just sandbox it and see what happens.

If someone can verify that I do have the clean legit file for it, I'll do the same, make it available for other people.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom
    OS
    Windows 7 Ultimate 64bit
    CPU
    J1900
    Motherboard
    ASROCK Q1900M
    Memory
    4GB DDR3 1333
    Graphics Card(s)
    Intel 7 Gen IGP
    Hard Drives
    Multiple SATA & USB3
    Antivirus
    Defender
    Browser
    Latest Chrome & Older Firefox
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cobbled Together Leftover Parts
    OS
    Win7 Ultimate SP1 x64
    CPU
    AMD Phenom II x4 BE 965
    Motherboard
    Asus M4A785TD-V Evo
    Memory
    16GB as 4 x 4GB
    Graphics Card(s)
    GTX 1060
    Sound Card
    Via Envy Chaintech AV-710
    Monitor(s) Displays
    Samsung TVs
    Screen Resolution
    4K
    Hard Drives
    0 - Just SSDs in this box.
A visioneer 8700 scanner is connected with one of my Windows 7 computers.
That's an image restore of another disposed computer.
no matter. I can tell its 8100u.303110.en.exe size 5MB to 6MB, right matches to

Attention Required! | Cloudflare

my guess it should be right one. and a reason I asked if you had tried it.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Elite 800 G5
    OS
    Windows 7 Pro 64-bit
    CPU
    I7-9700
    Memory
    32 GB
  • Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS UX305C
    OS
    Windows 7 Pro 64-bit
A visioneer 8700 scanner is connected with one of my Windows 7 computers.
That's an image restore of another disposed computer.
no matter. I can tell its 8100u.303110.en.exe size 5MB to 6MB, right matches to

Attention Required! | Cloudflare

my guess it should be right one. and a reason I asked if you had tried it.

I had not tried it, but what have you linked? It is not the same (size or) checksum as the 8100u.303110.EN.exe that I have.

Edit: Okay I have made progress. I tried to run the 8100u.303110.EN.exe that I have, in XP Compatibility Mode as Admin, and it returns an error: File size excpected=5830118. size returned=5837960

Last date stamp on that file was from 2016, so possibly it was corrupted at some point. I then tried my redundant backup archive copy of the file and same error message. Ironically this troubles me more than whether the scanner works, if some of my file archives are corrupt!

Thank you for the link to the 8100.exe. I followed prior instructions by gafferx, including rebooting and installing the 9240 driver and browsing to select it in Device Manager, and now the scanner works, at least in Paint Shop Pro 7 that I have tried so far.

Something odd happened. I have no idea where the original power supply for this scanner is. I substituted a random 12V 1A PSU. Scanner would not come on, no orange light on the front. I then substituted a different PSU, 12V 2A, and the orange light came on. Just as a sanity check, I then unplugged the 2nd, 12V 2A PSU and plugged the first, 12V 1A PSU back in, and then the orange light came on again. Strange, though when I looked at the specs for the scanner, it did state 12V 15W (but no specific current rating so I did the math...) so the 1A PSU might be slightly undersized, yet it did work to scan something in PSP 7. That PSU is getting pretty warm though, even with the scanner just sitting idle with the CFL light on, so I imagine that it uses close to 1A even when not actively scanning.

Does this scanner go to sleep after some interval of being idle or must I turn it off with the power switch after every use? Edit: I see a setting for lamp power off inteval in the One Touch 3.0 Tray Icon, will try that and see. Seems to only allow a minimum of 15 minutes which seems long but whatever.

- - - Updated - - -

I never did get all the bottoms working right, gives some error window titled Visioneer OneTouch V3.0 and text "The still image client could not be launched. Would you like to reconfigure this button."

I went into control panel Devices and Printers and assigned an image editing app (Paint Shop Pro 7) to the scanner scan properties event button after manually entering it into the registry, but it seems this may only give access to WIA interface scanners while this 8100 driver uses TWAIN?

Regardless after looking around, decided it might be best to just use a freeware app NAPS2, which works fine once set to TWAIN to use it.

NAPS2 - Scan documents to PDF and more
 
Last edited:

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom
    OS
    Windows 7 Ultimate 64bit
    CPU
    J1900
    Motherboard
    ASROCK Q1900M
    Memory
    4GB DDR3 1333
    Graphics Card(s)
    Intel 7 Gen IGP
    Hard Drives
    Multiple SATA & USB3
    Antivirus
    Defender
    Browser
    Latest Chrome & Older Firefox
  • Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cobbled Together Leftover Parts
    OS
    Win7 Ultimate SP1 x64
    CPU
    AMD Phenom II x4 BE 965
    Motherboard
    Asus M4A785TD-V Evo
    Memory
    16GB as 4 x 4GB
    Graphics Card(s)
    GTX 1060
    Sound Card
    Via Envy Chaintech AV-710
    Monitor(s) Displays
    Samsung TVs
    Screen Resolution
    4K
    Hard Drives
    0 - Just SSDs in this box.
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