Wireless yes, but no internet

[aem]

You could try changing the 192.168.1.64 to say 192.168.1.70 if you cannot release the other machine's ip.

Btw, initially, when you did ipconfing /all for both machines, you should NOT get the same 192.168.1.64.

 

[hope68]

yes, after the restart I have a new IP address. Ending now with 65 - like on the new one before and I still can access the internet now with the old machine.

New machine shows that no internet access possible.

 

[aem]

So the old machine now has 192.168.1.65, and it's fine with the internet. The problem machine is 192.168.1.64 and still no luck? did u reboot the problem machine as well?

 

[hope68]

What I found out now is that as soon as I activate TCP/IPv6 again, the red cross disappears and in the Wireless Network Connection Status I get again:
IPv4 connectivity -> Internet
IPv6 connectivity -> No network access
Media State -> Enabled
And the activity shows that Bytes are sent and received

But when opening IE I got the message after a while that IE cant display the webpage.

Yes, I rebooted the new machine as well

 

[aem]

Can you screenshot your internet access little signal icon bottom right corner.

 

[hope68]

Here we go:

 

[aem]

That looked normal to me, don't know why u can't surf the net. T good tool to test is Messenger Live, log on and see if it connects. It has a troubleshooting option u could try and repair your connection.

Btw, what is the article u used to set static IP?

I'm off to bed now, so G/luck with it.

 

[hope68]

Thx - Good night

Messanger can't sign in - error code: 80072ee7
Troubleshoot has exclamation mark at DNS and Key Ports.

Reasons: proxy settings and Firewall (I tried to get online with Norton Firewall disabled but no luck)

Repair tried to fix it, but still no luck.

Btw. I am with AOL and I contacted them yesterday before I posted here. They told me that I dont need the AOL Software on my computer to go online. Is this correct?
When I go in IE to Tools -> Internet Options -> Connections I dont have any connection there.

cu Peter

 

[hope68]

Still no good

When I go to Internet Properties (from Network and Sharing Centre) -> Connections and then tab Setup, I get the message that I am already connected to the internet.

But still IE tells me that it cannot display the webpage.

I then tried Firefox and still no connection. FF tells me that the server was not found.

Any more ideas? Or shall I return the computer??

cu Peter

 

[torrentg]

Make sure you don't have mdnsresponder.exe in the task manager.

Check all browsers so that they are not set to use a proxy server. (Lan connection settings.)

Do not just disable Norton. Completely uninstall it.

Copy and paste each line, one at a time to an elevated command prompt, hitting enter after each. Don't worry if any give errors. That's fine.

ipconfig /flushdns
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset
netsh winsock reset

Problem solved.

(If not, don't tell them you're returning pc because of no internet. They wll laugh and say no.)

 

[hope68]

Ok, I will give it a go -thx

Do you think Norton is the problem?

cu Peter

 

[hope68]

No good - now I have the yellow triangle in the network status symbol...and the red cross between the wlan and Internet

Guess the command line also didn't change anything:

Microsoft Windows [Version 6.1.7600]
.

C:\>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\>nbtstat -R
Failed to Purge the NBT Remote Cache Table.
Failed to Purge the NBT Remote Cache Table.

C:\>nbtstat -RR
Failed Release and Refresh of Registered names
Access is denied
Failed Release and Refresh of Registered names
Access is denied

C:\>netsh int reset all
The following command was not found: int reset all.

C:\>netsh int ip reset
Reseting Global, failed.
The requested operation requires elevation (Run as administrator).
Reseting Interface, failed.
The requested operation requires elevation (Run as administrator).
Reseting Unicast Address, failed.
The requested operation requires elevation (Run as administrator).
Reseting Route, failed.
The requested operation requires elevation (Run as administrator).
There's no user specified settings to be reset.


C:\>netsh winsock reset
The requested operation requires elevation (Run as administrator).

I am the only user on this computer, so I should be the administrator, right?

 

[torrentg]

You didn't run from elevated command prompt. No, you're not admin status.

Right click on cmd.exe shortcut and choose run as admin. Search the pc if you can't find it.

 

[Zidane24]

No good - now I have the yellow triangle in the network status symbol...and the red cross between the wlan and Internet

Guess the command line also didn't change anything:

Microsoft Windows [Version 6.1.7600]
.

C:\>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\>nbtstat -R
Failed to Purge the NBT Remote Cache Table.
Failed to Purge the NBT Remote Cache Table.

C:\>nbtstat -RR
Failed Release and Refresh of Registered names
Access is denied
Failed Release and Refresh of Registered names
Access is denied

C:\>netsh int reset all
The following command was not found: int reset all.

C:\>netsh int ip reset
Reseting Global, failed.
The requested operation requires elevation (Run as administrator).
Reseting Interface, failed.
The requested operation requires elevation (Run as administrator).
Reseting Unicast Address, failed.
The requested operation requires elevation (Run as administrator).
Reseting Route, failed.
The requested operation requires elevation (Run as administrator).
There's no user specified settings to be reset.


C:\>netsh winsock reset
The requested operation requires elevation (Run as administrator).

I am the only user on this computer, so I should be the administrator, right?

You still have to elevate the command prompt as an adminstrator

http://www.sevenforums.com/tutorials/11841-run-administrator.html

 

[hope68]

oops

be right back

 

[Dwarf]

Have you tried a wired connection to see if that makes a difference?

 

[hope68]

Only with the Ethernetcable - dont have a "normal" modem anymore - also no internet connection.

Did the elevated command prompt - everyhting was successfull, except the netsh int reset all. Restarted the computer after the last line - but again no good. Now I dont have Internet access at all.

Can the Router be the problem? Not compatible with Win7? But I checked already for updates, but couldn't find a new one on Thomson.

cu Peter

 

[aem]

Honestly, connecting to the internet should not be this hard. So far i can only see the issue belonging to your ISP. If you have set to auto detect and get IPs then what is the issue?

The only feature of w7 that are different to the others that i can think of that might give you issue with all things internet accesses is ipv6, something has to be more than just disabling ipv6. Your default firewalls if set to default settings should give you prompt or warning to allow or disallow accesses. Any addition firewall that comes with the machine or you installed, i would think u have already tried disabling.

 

[torrentg]

Honestly, connecting to the internet should not be this hard. So far i can only see the issue belonging to your ISP. If you have set to auto detect and get IPs then what is the issue?

Only things possible, with good ip address and no internet access, are router blocking, malware, or dns issue.

There are no other possibilities (besides ISP...I mean on user's end.)

 

[aem]

If it's a fresh install, you can disgard malware, router settings can be changed and i do not think he has done anything at that level to his router to hinder his connection. DNS issue is something that belongs to the ISP, after all DNS (and DHCP) is a service provided and configured by either the ISP or a third party company (thru auto detection). There i a chance that the modem could play a part, but the modem doesn't do much other than translation the service from the ISP, and he's getting IPs so how so?

I still believe if he has set all settings to auto detect and default settings with his router than he should be able to connect.

I'd say escalate this issue to your ISP.