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Windows 7: My headset microphone not working

06 Sep 2014   #1
fluxylynx

Windows 7 Home Premium 64bit
 
 
My headset microphone not working

Hello,

Recently I bought a Turtle Beach Earforce X12 headset. And the sound works fine but when I tried out
the Microphone nothing happened, like it wasn't there. I have updated my drivers several times tried but no success. When I go to Recording section in Sound, it shows the microphone as a default device but when I click on it there is a red light not a green light




Attached Images
My headset microphone not working-screenshot_1.png My headset microphone not working-screenshot_2.png 
My System SpecsSystem Spec
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06 Sep 2014   #2
fireberd

Windows 10 64 bit
 
 

The first thing I see is you do not have the correct RealTek sound driver (what Gigabyte shows for this model) installed. All you have is the generic, basic function, Windows installed High Definition Audio Codec driver.

Install the RealTek driver from the Gigabyte downloads for your motherboard as the first step.

It does not appear you have the correct AMD driver installed for your video card either. Go to www.amd.com and download and install the correct driver.

Considering the sound and video do not have the correct drivers, you need to take a look at all the drivers. Gigabyte provides an install disc with all the drivers and apparently that was not used. However, DO NOT install the Gigabyte EasyTune program, if its on the disc as that is known to cause problems. (EasyTune6 was supplied with my Gigabyte motherboard)

One other comment. I seriously doubt that you have 1TB of RAM (Memory). That is probably the size of your hard drive.
My System SpecsSystem Spec
06 Sep 2014   #3
fluxylynx

Windows 7 Home Premium 64bit
 
 

Hey, would you mind sending me links to the correct drivers? And yes I thought it was Hard Drive memory not RAM I changed it now.
My System SpecsSystem Spec
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06 Sep 2014   #4
fireberd

Windows 10 64 bit
 
 

I posted the link to AMD for the Video card drivers.

The Gigabyte motherboard comes with a CD that has the drivers. If you have that, you can use the driver from that. If not go to www.gigabyte.com for your motherboard and there are driver downloads.
My System SpecsSystem Spec
08 Sep 2014   #5
fluxylynx

Windows 7 Home Premium 64bit
 
 

I have updated my drivers and I still get the error


Attached Thumbnails
My headset microphone not working-screenshot_2.png  
My System SpecsSystem Spec
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 My headset microphone not working




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