0x0000007f BSOD. Please help!

powerfan

New member
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7:17 PM
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Hey everyone. I need help. BAD.
My computer continues to get a 0x0000007f BSOD and then restarts. I have no idea what to do. I have asked multiple people online, who tell me that it is either my RAM, or it is my Zone Alarm security software. My RAM was "mismatched" at one point (where I had two 1 GB sticks and a 2 GB stick with different speeds), but I have since removed the 2 GB stick so it is only the original two 1 GB sticks currently installed. Changing the RAM sticks did not solve this issue. I have a hard time seeing how my Zone Alarm security software could be the cause when I've been using Zone Alarm for over a year, and only now it is BSODing on me. So I am very confused and need help.

I have attached the required info and minidumps for examination.
Please help. I am on the verge of simply calling Geek Squad (or some other tech) :o


My Windows 7 is:
- 64 bit
- Is the original OS on the system (excluding the release candidate that was installed before it).
- Full retail
- System and hardware are about a year and a half old.
- OS is almost a year old.


Here is some other info that could be useful:

Operating System
MS Windows 7 64-bit
CPU
Intel Core 2 Quad Q8400 @ 2.66GHz 37 °C
Yorkfield 45nm Technology
RAM
2.0GB Dual-Channel DDR2 @ 399MHz (5-5-5-18)
Motherboard
FOXCONN G45M04 (SOCKET775 M/B)
Graphics
SMXL2370HD @ 1920x1080
(Illegal Vendor ID)
Hard Drives
1465GB Western Digital WDC WD1501FASS-00U0B0 ATA Device (IDE) 43 °C
625GB Western Digital WDC WD6400AAKS-00A7B2 ATA Device (IDE) 40 °C
Optical Drives
ATAPI iHOS104 ATA Device
HL-DT-ST BD-RE GGW-H20L ATA Device
Audio
High Definition Audio Device

Any help would be great. Thanks in advance!!!
 

My Computer

OS
Windows 7 Professional 64 bit
CPU
Intel Core 2 Quad Q8400 @ 2.66 GHz
Motherboard
FOXCONN G45M04
Memory
2GB kit (1GBx2), Ballistix Tracer 240-pin DIMM (with LEDs),
Your Zone Alarm software is the cause, it is very well known to cause the NETIO.sys BSOD

Use MSE instead

Remove any Zone Alarm software using the removal tool

Code:
BugCheck 7F, {8, 80050031, 406f8, fffff80002c82d28}

Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Thank you for the help.
I have uninstalled it and the computer seems to be doing ok at the moment.

My question though, why is it that I've had Zone Alarm for over a year and only now it is crashing?

Also, is there a tutorial on how to maximize my windows firewall? Is it a good firewall? Should I just stick with the Windows Security Essentials, or invest in another security suite?

Thanks again for the help.
 

My Computer

OS
Windows 7 Professional 64 bit
CPU
Intel Core 2 Quad Q8400 @ 2.66 GHz
Motherboard
FOXCONN G45M04
Memory
2GB kit (1GBx2), Ballistix Tracer 240-pin DIMM (with LEDs),
Thank you for the help.
I have uninstalled it and the computer seems to be doing ok at the moment.

My question though, why is it that I've had Zone Alarm for over a year and only now it is crashing?

Also, is there a tutorial on how to maximize my windows firewall? Is it a good firewall? Should I just stick with the Windows Security Essentials, or invest in another security suite?

Thanks again for the help.

Zone Alarm has been doing badly recently, their firewall drivers are unstable and buggy. If you really want to reinstall it, contact the technical support for an updated version of their software.

As for a firewall the default one is good but you may try a combination of MSE and Comodo Firewall (both free)
Firewall Software Download | Free Computer Protection
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
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