9C59 error when installing IE10

[bwideman]

ok.....when I try to upload the CBS folder I get a 500 - Internal Error page. Ideas?

 

[Britton30]

ok.....when I try to upload the CBS folder I get a 500 - Internal Error page. Ideas?

Usually temporary, they just added a new forum and have been fiddling with the servers. Try later.

 

[bwideman]

Ok, still got the error, will try again later.

 

[Britton30]

Did you try zipping the file first?

 

[Brink]

Most likely the file you are trying to upload is larger than the allowed size. A .zip file can be up to 8 MB.

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[bwideman]

Here is part of the file. It was over 8mb even after I had zipped it, did not realize.

 

[NoelDP]

Something happened between the 14th Jam and the 10th Feb which turned this...

 Line 1398: 00:03.182: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)

into this...

 Line 2389: 00:05.585: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)

and this...

00:39.000: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1646F.tmp\IE10-neutral.Downloaded.cab /quiet /norestart
00:58.376: INFO:    Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
00:58.422: ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).
00:58.454: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.

into this...

00:08.627: INFO:    Waiting for 1 prerequisite downloads.
00:09.454: INFO:    Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
00:09.563: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1F2B7.tmp\KB2834140\Windows6.1-KB2834140-v2-x86.cab /quiet /norestart
00:13.026: INFO:    Process exit code 0x00000000 (0) [The operation completed successfully. ]
00:13.104: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:13.291: INFO:    No reboot logic message NrApiStart(0), lParam=0x001228b0 returned 0x00000000.
00:14.430: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:14.461: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:14.461: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1F2B7.tmp\IE10-neutral.Downloaded.cab
00:14.492: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1F2B7.tmp\IE10-neutral.Downloaded.cab /quiet /norestart
00:17.893: INFO:    Process 'C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1F2B7.tmp\IE10-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
00:17.924: ERROR:   Neutral package installation failed (exit code = 0x800f081e (2148468766)).
00:17.940: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
00:17.956: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:18.034: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:18.049: INFO:    Waiting for Active Setup to complete.
00:18.080: ERROR:   Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:18.112: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.

I'm not sure what to make of this yet - back tomorrow, with luck!

 

[bwideman]

That may have been when I tried a system repair on the machine. Not sure if that will help!

 

[NoelDP]

That's possible - I've never looked at a CBS log crossing a SR attempt before, so have no idea what to look at

I really have no idea where to look next (or what to do next, other than a repair install, or a clean install).

 

[bwideman]

Your guess is as good as mine my friend.
Is there anything else I can do for you?

 

[NoelDP]

Nope
I don't think there's a lot more I can do for you, either

Anyone else care to have a go??

A repair or clean install are the next options.

 

[Britton30]

I tend to agree on a new, fresh install after you back up your data.

 

[bwideman]

Unfortunately, this is not an option. This is an issue that has affected an image that was built last summer. At this point, if that is the solution, it will be fixed in the new image.

 

[Britton30]

I'm confused, if a new install isn't an option, how will you fix it in a new image?

Did you try installing IE11 per chance to see if you can bypass IE10?

 

[bwideman]

The image will end up being a clean install. Start from scratch. Yes I have tried bypassing it, no luck.