Solved After IE 11 update, web page is distorted

[bonkers72]

Just recently updated to IE 11. There is one site page that I've gone to before and never had any problems with, but do now after the update. Thought it might be the web site but looked on another PC and it's fine. You can see how the page is distorted. Thanks for the help. B-72

 

[ThrashZone]

Yep happened to me as well,
Press the F12 key and use Ctrl+8 or scroll down to the bottom of the list on the left column,
Change the user agent string to ie10 or 9,
The page will automatically refresh showing the proper page,
View attachment 293581
You might find joy by adding this site to your compatibility view list

 

[bonkers72]

Well I just tried it and a error came up " object doesn't support property or method " attachEvent"
Thanks

 

[ThrashZone]

Close all open windows,
Click the Start button and click on All programs,
Right Internet explorer and click on Run as administrator,
Go to the site,
Attempt to alter the User agent string again.

 

[bonkers72]

Same thing

 

[ThrashZone]

Add the Run box to the Start menu list,
http://www.sevenforums.com/tutorials/559-start-menu-add-run-button.html

Open the Run command and Paste this into it and Okay,
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

 

[bonkers72]

Did it and this came up : "Internet Explorer is currently running without add-ons"

 

[ThrashZone]

Good now go to the site and see if it appears normally and not abnormally or if you get the same interesting popup.

 

[bonkers72]

Same results as in post # 1

 

[ThrashZone]

Export Favorites to html file before resetting Internet explorer/ just to be safe.
http://www.sevenforums.com/tutorials/86795-internet-explorer-import-export-favorites.html

Tutorial of Resetting Internet explorer,
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
Accessing Internet Options from the Start menu search,
Reset process first opening Internet explorer

​

 

[bonkers72]

Maybe I should just uninstall IE 11 and reload 10 till the bugs are worked out. As discussed throughout the forum.

 

[ThrashZone]

I'd say if resetting does not help then that is a very good idea,
It's an unusual message and leads me to believe some third party software does not like the actions being taken by changing the user agent string in ie11,
Cheers.
Post the version first though,
Alt+TA or Gear symbol and About internet explorer,
View attachment 293602

 

[robinb9]

you might want to set it up in compatibility mode, tools/settings scroll down till you see compatibility View and click it. Add the website. I had this problem with Comcast.net site on ie 11 and that fixed it

 

[bonkers72]

Ok........this is where were at. First ThrashZone, the version you posted is the same I have. Next, robinb9, did the compatibility View and it works......BUT if I close out the web page and come back, it is distorted again. I have to keep removing and then adding guaranty.com to compatibility View. Is that the only way it works? Or something else to do. Thanks for the help. We're close!

 

[ThrashZone]

You might try to Uninstall Java and re-install it,
http://www.java.com/en/download/faq/remove_olderversions.xml
http://www.java.com/en/download/help/uninstall_java.xml
Interesting reads,
http://securitygarden.blogspot.com/2013/01/java-zero-day-again-time-to.html
Which might work because I don't even have Java installed,
But the site might be having issue even with Java installed ?

 

[robinb9]

It might just be that your website has not caught up yet to ie 11. If it is working in compatibility mode it tends to tell me that eebsite has not updated their scripting for the ie 11 version

 

[bonkers72]

I don't lose my fav's if I revert back to 10 do I ? Just rather uninstall 11 and go back to 10 and wait till the bugs are worked out, like so many other people are doing..............waiting. Thanks for all the help, B-72

 

[ThrashZone]

I've never lost any Favorites but you can and should have a backup just in case,

http://www.sevenforums.com/tutorials/86795-internet-explorer-import-export-favorites.html

 

[bonkers72]

Went back to ie 10. Had an issue with another web site. Done with 11. Everything is good. Take note everyone. Thanks for all the info and help with my issue...... B-72