All Browsers Crashing Randomly

[panos2]

Lately all my browsers crashing randomly and without any pattern. I have try everything but i read on the internet in similar questions but i cannot find solution. Initially i thought problem could be Nvidia, so i remove Nvidia Experience, i updated the drivers, i roll back to a suggested stable version on the driver...nothing. I disable Windows Firewall...nothing. Any suggestion what else i can try?

I run Win7, Nvidia, Avast, Windows Firewall.

Mostly i use IE11 but the crashes happens also to FF & Chrome that i tryied. Average per day can be 10-15 crashes, there is not any freezing screen, the message i get is:

"This page can’t be displayed
Make sure the web address https://example.com is correct.
<LI id=task1-2>Look for the page with your search engine.<LI id=task1-3>Refresh the page in a few minutes. "

When i press refresh the page is load.

 

[ThrashZone]

Hi and welcome to Sevenforums,
Please post the scan results as a txt attachment see the links above my signature on how,
Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
http://www.sevenforums.com/system-security/316404-instant-savings-app.html
Screen shot of the download button to use for Adwcleaner
You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
Uncheck the box to Activate the Free trial from the final install options,
http://www.malwarebytes.org/products/malwarebytes_free
http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

 

[panos2]

Hello,

I have run Adwcleaner and Malwarebytes, everything looks clean. I have upload the scan result for my system and a t.xt file of adwcleaner

 

[panos2]

Now i see that the rest of the information from System Info i cannot extract it even in manually mode even in Automatic.

 

[ThrashZone]

Hi,
Run Adwcleaner from your Desktop not from temp files,

Repeat mabm and use the Custom scan not the Threat scan,
Enable scan for Rootkits,
Do not run mabm from a temporary file location

Is Uniblue a software you know of ?
http://malwaretips.com/blogs/?s=uniblue

 

[panos2]

I saved Adwleaner in my desktop and i run but the results was exactly the same that i posted above. The whole process keep 1 min is it normal?

From Uniblue i have the registry booster which i think is trusted site i have it for long time and i never had problem as i know. Support: Downloading, installing and activating RegistryBooster - Uniblue

In Malwarebytes i scan everything and nothing suspicious found, i attach the report.

 

[Jacee]

The Windows registry is a database that Windows and its applications store their settings in. It contains hundreds of thousands of entries. Some of the entries may be slightly outdated — maybe you’ve uninstalled a program and it left a key or two behind, or maybe a there’s a file extension with no associated application.
Uniblue SpeedUpMyPC 2014 scan your registry for these outdated entries and offer to remove them. Because there are so many registry entries to go through, this program may sometimes also remove useful registry entries, causing you problems. The Web is full of stories from people who have run a registry cleaner and encountered problems. In a best case scenario, Uniblue SpeedUpMyPC 2014 will remove a few hundred unnecessary entries and reduce the size of your registry by a few kilobytes. This makes no different in perceptible performance.

source: Remove Uniblue SpeedUpMyPC 2014 (Uninstall Guide)


Uninstall Uniblue and see if your browsers are still crashing.

 

[ThrashZone]

Hi any reason your still using the mabm 1.75 version ?

What were the SAS Superantispyware scan results ?

 

[panos2]

- I have uninstall Uniblue RegistryBooster but crashes still continue
- I run SAS and nothing found exept 187 adware tracking cookies which i deleted but crashes still going.
- I update Malwarebytes to new version i run full scan, it detected 2 infected (.zip) files with Adware.Megap. I removed it and i will test now to see if there is any improvement.

I will post back later today.

 

[panos2]

Crashes still going. I think its not problem of malware/spyware, any other suggetion?

(i have shut down avast to check if this cause the problem but no)

 

[ThrashZone]

Hi and thanks for posting all the scan results and JRT as well
Temp files delete,
Run this as administrator and Start the scanner,
Shut your machine down after it finishes,
http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

Reset Firefox,
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
http://www.microtuts.com/how-to-clear-history-cookies-cache-in-chrome/
See a tutorial here to Reset Internet explorer,
http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html
After Resetting ie9 or 10/11,
I would add this to the tutorials process
Reset process first opening Internet explorer

 

[panos2]

I have deleted all temp files with the method described above and i have reset the IE11 browser, the crashes still going. I use mostly IE11 so i didnt reset the other browsers but i have check, crashes are on all browsers.

Any other suggestion? can be any problem with DNS or with router or with network? There are two computers connected on the wifi

 

[ThrashZone]

Hi sorry for the delayed response,
Thanks for the information,
See if this helps,
http://www.sevenforums.com/tutorials/89919-troubleshooting-internet-explorer-issues.html
I would reset all installed browsers,
If nothing changes after doing the above,
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

 

[panos2]

I have some good news, i unchecked the option "enable protected mode" in IE and for 5-6 hours i already check is not any crash. I also reset FF (as in steipd before i didnt do it) and till not not any crash. I will wait 2-3 days and i will post back

 

[panos2]

It comes again, maybe not so often like before but again.

I attach the screenshots

 

[ThrashZone]

Hi thanks,
Intel Content Protection doesn't look good ?
Protection mode in ie needs to be enabled,
But we might of found the clash,
Click start and type in the search box,
uninstall a program
Click on the suggestion or hit the enter key,
Post screen shots of the programs list,
On the top right next to the Question mark click on the down arrow and switch to List and you might get everything on one screen shot
Cheers.

 

[panos2]

Thanks for your answer.

You mean i should enable the service "Intel Content Protection HEC" ?

here is the screenshots with all programs

 

[ThrashZone]

Hi no I was uncertain as to what Intel content control was,
A more alarming item is AVG tune up,
Avast is your antivirus why do you have a AVG product installed ?

I'm also wondering what ATK Package is ? never mind on this one did a search
Cheers.

Also did you ever run Adwcleaner I'm not seeing the scan results ?

 

[panos2]

I have remove AVG tune up, i was using it before 1-2 years when i changed to Avast.

ATK package i dont know what it is, but is written its from ASUS. i attach the report from Adwcleaner

 

[ThrashZone]

Hi thanks,
Using clean boot were there any crashes with protection mode enabled ?