Annoying error message that won't go away

[DudeOnFire]

Hi, I am new to these forums and I'm not sure if this is the right section to post in. Please move it if it isn't.

My problem:

I keep getting this message, from time to time. Seems like each hour or so. And it is starting to nag me. I have no idea what might of caused this, all I remember doing is uninstalling Windows Live Messenger/Mail. But I have no idea how this have anything to do with it. Also, I am not able to create system restores anymore.

Help will be greatly appreciated.

Thank you for reading.

 

[WalkerA WinTeam]

Hi there,

Try reinstalling WLMessenger/WLMail and see if it still happens. If so, let me know and we'll continue troubleshooting. If not, try removing the program(s) from your Startup items (type "msconfig" in Start menu search), uninstall again, and restart.

Cheers,

Walker
Windows Outreach Team

 

[DudeOnFire]

Hi there,

Try reinstalling WLMessenger/WLMail and see if it still happens. If so, let me know and we'll continue troubleshooting. If not, try removing the program(s) from your Startup items (type "msconfig" in Start menu search), uninstall again, and restart.

Cheers,

Walker
Windows Outreach Team

I already tried reinstalling them and it still happens.
They were never as Startup items.
And I have also tried that, reinstalling many times and restarting. Uninstalling, restarted then reinstalled too.

 

[The Howling Wolves]

Check this out...
Exception ElntCastError in module rtl120.bpl at - FixYa
This might help or direct you to your resolution.

 

[MilesAhead]

It should be from something written in Delphi or C++ Builder. .bpl files are run time library files, sort of like dlls only specific to Delphi/C++ Builder. I would try to download it someplace and see if that fixes it.

edit: either that or try to figure out what you removed lately that was written in Delphi.

edit2: the error message gives address 0. Something used a Null Pointer. Probably something tried to allocated memory, the memory allocation failed, but it never checked the return for a valid address. It just assumed it succeeded and used it. 0 is the bottom of memory. Every since 386 you're not supposed to go there(not really supposed to go there before that but you usually could without trapping out the CPU.)

 

[DudeOnFire]

Thanks for the link The Howling Wolves.

Whatever new software, hardware or update you did was either badly installed or that the driver or update was bad. Try to revert what you did by going back on your registry before you installed whatever you installed happened.

I didn't install any drivers lately but I did use Revo Uninstaller Pro to uninstall Windows Live Messenger/Mail. Here's what happened: At first, I just wanted to get rid of Windows Live Mail. When I started the uninstalling process through Revo, the uninstaller asked me what programs I want to uninstall, I picked Windows Live Mail, after the uninstalling was . Revo checked for leftover registry files and I selected all by accident without looking through the list, then I realized that I checked some Windows Live Messenger files. That's when I started to uninstall and reinstall many times trying to fix it.

It should be from something written in Delphi or C++ Builder. .bpl files are run time library files, sort of like dlls only specific to Delphi/C++ Builder. I would try to download it someplace and see if that fixes it.

edit: either that or try to figure out what you removed lately that was written in Delphi.

edit2: the error message gives address 0. Something used a Null Pointer. Probably something tried to allocated memory, the memory allocation failed, but it never checked the return for a valid address. It just assumed it succeeded and used it. 0 is the bottom of memory. Every since 386 you're not supposed to go there(not really supposed to go there before that but you usually could without trapping out the CPU.)

I only uninstalled Windows Live Mail/Messenger and reinstalled Windows Live Messenger. Also installed WinDirStat and updated Google Chrome and CCleaner.

 

[WalkerA WinTeam]

Hi DudeOnFire,

You said you're no longer able to create System Restore points, but do you have any previous points you could restore to? I assume that's what you meant too, but I just thought I'd ask...

Cheers,

Walker
Windows Outreach Team

 

[DudeOnFire]

Hi DudeOnFire,

You said you're no longer able to create System Restore points, but do you have any previous points you could restore to? I assume that's what you meant too, but I just thought I'd ask...

Cheers,

Walker
Windows Outreach Team

As soon as I encountered the error, I tried restoring to a previous state and none could be found. Even though, Revo always creates System Restore points before uninstalling. Weird...

 

[IggyAZ]

Hi DudeOnFire,

You said you're no longer able to create System Restore points, but do you have any previous points you could restore to? I assume that's what you meant too, but I just thought I'd ask...

Cheers,

Walker
Windows Outreach Team

As soon as I encountered the error, I tried restoring to a previous state and none could be found. Even though, Revo always creates System Restore points before uninstalling. Weird...

Please add some computer specs in your profile so we can help.
Is Retore turned on? Do you actually see any restore point when looking to find one from the Calander?
Do you have sufficient HD space for restore point storage?

 

[MilesAhead]

Chances are the .bpl got uninstalled because the uninstaller thought nothing was using it. I've been burned by that a bunch of times. I never uninstall libraries now unless it's inside the folder with the .exe so only used by it.

(I realize you did it inadvertantly but that's another reason I'm reluctant to use uninstall cleanup utilities. Now I just use the program's uninstaller and then check if it left any Registry crud by using CCleaner.)

 

[DudeOnFire]

I don't remember much of the specs of my laptop, I bought it around two years ago. But I wrote down what I remember.

Yes, Restore is on and I do have enough hard drive space to create restore points (about 130GB out of 250GB).
What do you mean Calander?

How did you fix the problem when it happened to you, MilesAhead?

 

[WalkerA WinTeam]

You can check your computer's system specs by typing "system" in the Start menu search field and clicking "System Information" in the live results.

Walker
Windows Outreach Team

 

[DudeOnFire]

You can check your computer's system specs by typing "system" in the Start menu search field and clicking "System Information" in the live results.

Walker
Windows Outreach Team

Haha, I did not know that..
I'm not sure where to look so I exported everything and uploaded it on my dropbox.

 

[WalkerA WinTeam]

Haha, I did not know that..
I'm not sure where to look so I exported everything and uploaded it on my dropbox.

That link is broken (looks like you need a Dropbox account to access it) but it's really not hard to get the required information. Expand 'Components' and click 'Display' for example, and the first item should be your graphics card. And so on for the remaining things requested for your System Specs...

Walker
Windows Outreach Team

 

[DudeOnFire]

Haha, I did not know that..
I'm not sure where to look so I exported everything and uploaded it on my dropbox.

That link is broken (looks like you need a Dropbox account to access it) but it's really not hard to get the required information. Expand 'Components' and click 'Display' for example, and the first item should be your graphics card. And so on for the remaining things requested for your System Specs...

Walker
Windows Outreach Team

I can only see information about my graphic card in there, I don;t see anything about my motherboard?
Here's a screenshot of the error box I get when I try to create a system restore point:

 

[WalkerA WinTeam]

I've seen that error before... try running System File Checker and let me know if anything comes up: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Walker
Windows Outreach Team

 

[DudeOnFire]

I've seen that error before... try running System File Checker and let me know if anything comes up: http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Walker
Windows Outreach Team

I just ran that and it said it found some corrupt files but was unable to fix them. It then told me details are in the log file. I checked it out and wasn't able to understand anything, and it's 10MB of text!

 

[WalkerA WinTeam]

I just ran that and it said it found some corrupt files but was unable to fix them. It then told me details are in the log file. I checked it out and wasn't able to understand anything, and it's 10MB of text!

Well you could post it here but I'm afraid I don't have the know-how to decipher it either :/ Also if you do post the log file, please don't simply enter all the text - attach the text file using the provided attachment feature.

Cheers,

Walker
Windows Outreach Team

 

[DudeOnFire]

Okay, hopefully you are able to understand this. Haha, even though you said you didn't know how to decipher it..
This link should work:
http://dl.dropbox.com/u/2380144/CBS.log

 

[WalkerA WinTeam]

Thanks for posting that, DudeOnFire. Hopefully someone can come along and take a look for ya.

Cheers,

Walker
Windows Outreach Team

P.S. The preferred method of posting files on SevenForums is by using the built-in attachment feature. In a new Reply (not quick reply) click the paperclip, upload the file, then click the arrow next to the paperclip and select the file to embed it in your post.