Hi folks,
I'm having some problems with my Windows 7 Ultimate installation.
After applying some Windows updates last night I get a black screen with a pointer when I log on to my main account. CTRL + ALT + DEL do not work. I can't get the task manager up.
Safe Mode and Safe Mode with Networking give me the same black screen. I can log on using the command prompt and then load explorer.exe manually. This gets me a barely usable system. Things happen very, very slowly.
I tried restoring to an older restore point and running the startup repair and neither worked.
Then for the hell of it I tried using my Boot Camp partition as a guest OS in Parallels Desktop. It didn't immediately work, but I was able to use the Parallels menu to send the CTR + ALT + DEL keystrokes and that got me to the regular screen showing me a few options (start task manager, etc). If I hit cancel, it goes to my regular desktop and all seems fine.
However, when I tried to boot from the partition again, I still got the black screen.
I finally tried to log on as a different user and guess what? That worked without a hitch. . . Everything seems fine with any other user.
So in a nutshell:
Does anyone have an ideas?
Thanks,
Chris
I'm having some problems with my Windows 7 Ultimate installation.
After applying some Windows updates last night I get a black screen with a pointer when I log on to my main account. CTRL + ALT + DEL do not work. I can't get the task manager up.
Safe Mode and Safe Mode with Networking give me the same black screen. I can log on using the command prompt and then load explorer.exe manually. This gets me a barely usable system. Things happen very, very slowly.
I tried restoring to an older restore point and running the startup repair and neither worked.
Then for the hell of it I tried using my Boot Camp partition as a guest OS in Parallels Desktop. It didn't immediately work, but I was able to use the Parallels menu to send the CTR + ALT + DEL keystrokes and that got me to the regular screen showing me a few options (start task manager, etc). If I hit cancel, it goes to my regular desktop and all seems fine.
However, when I tried to boot from the partition again, I still got the black screen.
I finally tried to log on as a different user and guess what? That worked without a hitch. . . Everything seems fine with any other user.
So in a nutshell:
- I get a black screen with the cursor whenever I try to log on using my preferred account. The keyboard is not visibly responsive (I think it's doing something when I hit keys, I just can't see it)
- Parallels can run log on using the user.
- All other users work just fine.
Does anyone have an ideas?
Thanks,
Chris
My Computer
- Computer Manufacturer/Model Number
- Apple iMac 27" Core i5
- OS
- Windows 7
- CPU
- 2.66GHz Intel Core i5
- Memory
- 4GB
- Graphics Card(s)
- ATI Radeon HD 4850 graphics with 512MB
- Monitor(s) Displays
- Built in
- Screen Resolution
- 2560 x 1440
- Hard Drives
- 100GB Partition