Solved AppHangB1 - error outlook 2010 does not responding

[MrCostas]

Problem signature
Problem Event Name: AppHangB1
Application Name: OUTLOOK.EXE
Application Version: 14.0.4760.1000

I got this error only for outlook 2010 in Office Pro when i try to send email.My outlook freezes and does not responding.
I disable plug-ins and i boot in safe mode and still gets same error.
I have Windows 7.

 

[Ranger4]

Have a look at this MS website it may help you.

got ApphangB1 error in outlook 2010 - Microsoft Community

 

[MrCostas]

I disable plug ins and run into safe mode and still gets the same problem.
My outlook its exchange.
Do you think that it can resolve by make a restore on previous point ?
Or do you think is any trojan,virus etc ?

 

[Ranger4]

What anti virus program are you currently using. Try running a full scan with your AV & see if it finds anything.
Read through & download Malwarebytes as shown n this tutorial & then run it.

http://www.sevenforums.com/tutorials/338716-malwarebytes-anti-malware-free.html?filter[2]=Security%20System%20Tools

Certainly try using a Restore Point.

Also try repairing Office 2010, to do that open Control Panel, select Programs & Features, scroll down to Microsoft Office 2010, right click on it & select Repair, this should open a couple of repair options.

Is your Office 2010 up to date with Updates.

 

[MrCostas]

Office its fully update.
The solution is system restore to be sure.

 

[Ranger4]

Thanks for replying, glad to hear problem seems fixed.