Blank Page when when trying to update other microsoft products.

Ryan Hayward

New member
Local time
3:59 PM
Messages
3
Hi guys,
I've been trying to get updates for microsoft office.
If I open up Windows Updates and choose " Get updates for other products"
It takes me to a blank page at Microsoft Update
I have never had this issue in the past. I have last night restored my computer back to factory settings. I can get windows updates but not updates for other products.
Any suggestions?


I have tried disabling my security suite.
Could the problem be I am using IE 10 with windows 7? Generally after an install, I just use IE 8 or 9 and I have never had this problem surface before...
 

My Computer My Computer

At a glance

Windows 7 64 bit
Computer type
PC/Desktop
OS
Windows 7 64 bit
On the windows update page its got " Get updates for other microsoft products". Click the link that says " Find out more"
When I click it it goes to a blank page....
 

My Computer My Computer

At a glance

Windows 7 64 bit
Computer type
PC/Desktop
OS
Windows 7 64 bit
Problem has now been resolved. I had to choose compatability view with the new web browser and this time the page reloaded and displayed successfully. I'm putting this here for anybody else with this problem.

Compatibility view is at top of page, right in the middle. (IE 10)
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64 bit
Computer type
PC/Desktop
OS
Windows 7 64 bit

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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