Solved Blue screen in game

[seven09]

I'll start a clean thread since I forgot the SF diagnostic dump files

When I start a game. I get past the loading screen into the gameplay. First time I got a couple minutes in and the sound freezes up and BSOD happens. Second time I tried after the BIOS upgrade, it's within a matter of seconds.

here are the errors it displays after I boot back up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88003731E30
BCP3: FFFFF8800A1F6060
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022414-16520-01.dmp
C:\Users\User\AppData\Local\Temp\WER-53648-0.sysdata

 

[ICIT2LOL]

09 Mate first up some system specs please as we are working in the dark here a bit.

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Also it would be good to take a look at the temps too - use Speccy for a guide.

Speccy - Download (download from piriform)

 

[seven09]

09 Mate first up some system specs please as we are working in the dark here a bit.

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Also it would be good to take a look at the temps too - use Speccy for a guide.

Speccy - Download (download from piriform)

Hi, thanks very much for the reply. I'm in urgent need of a diagnostic here, I bought this used mother board for me laptop and one of the DIMM slots appear to be damaged. And I have only 3.74gb usable of 8gb installed. The motherboard should accept 8gb. Also the bios or windows will not boot with RAM in the bottom slot only. will boot fine with RAM n the top slot only. I'd like the most evidence I can get against this chinese retailer so i can get a refund.

Temperatures are fine. I keep the dust out of my fan sink and I record temps during gaming and have never seen them above 65C on the CPU and 70C for the GPU

I have updated my system specsnow you should be able to view them.

Thanks

here is also a blue screen event capture from BluScreenView program

 

[carwiz]

There's no dump(s) in your zip file. The 3B check code is a service exception. I made a note in your other thread about what may cause this but the dumps will be needed to pin it down.

Here's the cross post:

There were no dumps in your zip file. I did notice two AVs running. This can sometimes cause a problem. And it will definitely slow your system down. You also have something similar to Daemon tools that often causes a problem. (I got curious after seeing five DVDs on a laptop.) I think it's Magic ISO or some such. Without the dump(s), that's just a guess but it's a place to start.

 

[seven09]

I have some virtual drives mounted

Ok this one contains .dmp files, not sure what happened there!

 

[carwiz]

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code. Your display drivers are a little aged but they weren't flagged in the dump. You might check for an update. Also consider what was already mentioned.

Drivers:

fffff880`05e71000 fffff880`05e8c000   AtihdW76 AtihdW76.sys Tue Sep 24 19:23:49 2013 (52422D15)
fffff880`0481d000 fffff880`04fd9000   atikmdag atikmdag.sys Wed Sep 29 21:55:51 2010 (4CA3FC37)
fffff880`02d0a000 fffff880`02d54000   atikmpag atikmpag.sys Wed Sep 29 21:13:37 2010 (4CA3F251)
fffff880`019d5000 fffff880`019dd000   AtiPcie64 AtiPcie64.sys Wed Mar 10 08:33:45 2010 (4B97ADC9)

I have some virtual drives mounted

Yes, that's often a cause of errors due to how the Daemons fudge the DVD drive.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88003731e30, fffff8800a1f6060, 0}
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmIsAllocationTerminated+14 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003731e30, Address of the instruction which caused the bugcheck
Arg3: fffff8800a1f6060, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
dxgmms1!VidMmIsAllocationTerminated+14
fffff880`03731e30 488b1a          mov     rbx,qword ptr [rdx]
CONTEXT:  fffff8800a1f6060 -- (.cxr 0xfffff8800a1f6060)
rax=fffff880037418c0 rbx=fffff8a017355000 rcx=fffffa8006044000
rdx=0000000000000000 rsi=fffff8a0118064f0 rdi=fffff8a01240c580
rip=fffff88003731e30 rsp=fffff8800a1f6a40 rbp=fffff8a017356300
 r8=fffffa8004c6db50  r9=0000000000000050 r10=fffff88002f64780
r11=fffff8a0163d8330 r12=0000000000000001 r13=fffff8a00d252600
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
dxgmms1!VidMmIsAllocationTerminated+0x14:
fffff880`03731e30 488b1a          mov     rbx,qword ptr [rdx] ds:002b:00000000`00000000=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Crysis.exe
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from fffff88003673630 to fffff88003731e30
STACK_TEXT:  
fffff880`0a1f6a40 fffff880`03673630 : fffff8a0`17355000 fffff8a0`17356300 fffff8a0`118064f0 00000000`00000799 : dxgmms1!VidMmIsAllocationTerminated+0x14
fffff880`0a1f6a70 fffff880`0367959b : 00000000`00000799 00000000`00000001 fffff880`0a1f6ca0 00000000`00000000 : dxgkrnl!DXGDEVICE::ProcessTerminationList+0x74
fffff880`0a1f6ac0 fffff960`002711ee : 00000000`0008e2e0 00000000`40000b40 00000000`4dcec020 00000000`000007d3 : dxgkrnl!DxgkCreateAllocation+0x40b
fffff880`0a1f6bf0 fffff800`032c8e53 : 00000000`00000001 00000000`4dcec020 fffffa80`040bb101 00000000`00000004 : win32k!NtGdiDdDDICreateAllocation+0x12
fffff880`0a1f6c20 00000000`750c13aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e298 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x750c13aa
 
FOLLOWUP_IP: 
dxgmms1!VidMmIsAllocationTerminated+14
fffff880`03731e30 488b1a          mov     rbx,qword ptr [rdx]
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  dxgmms1!VidMmIsAllocationTerminated+14
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: dxgmms1
IMAGE_NAME:  dxgmms1.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  5164dc13
STACK_COMMAND:  .cxr 0xfffff8800a1f6060 ; kb
FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VidMmIsAllocationTerminated+14
BUCKET_ID:  X64_0x3B_dxgmms1!VidMmIsAllocationTerminated+14
Followup: MachineOwner

 

[seven09]

dxgmms1.sys

I searched this after reading BluescreenView logs.

It can be memory related, if graphics drivers or direct X are not to blame??

But OK, i unmounted and disabled all virtual drives since there was no need for them anyhow.

i got this blue screen while in game "Crysis"

I seem to be able to play F.E.A.R. without any blue screens but is only a directX 8 or 9 level game

 

[carwiz]

That's what the page pool is--Memory. However, you did say you ran memtest. I saw Crysis in the dump but that just happened to be the process running in the page. It's not impossible that Crysis itself is not playing nice with memory. I'm not into games but you might also check to see if there's an update or fix on their forum. (If they have one.) Also try backing off frame rates or other "go-fast" options.

Also check your Pagefile size. If you removed the 4GB module, change the pagefile back to 4GB. Memory is busy on your system and a spinner may not keep up.

 

[seven09]

That's what the page pool is--Memory. However, you did say you ran memtest. I saw Crysis in the dump but that just happened to be the process running in the page. It's not impossible that Crysis itself is not playing nice with memory. I'm not into games but you might also check to see if there's an update or fix on their forum. (If they have one.) Also try backing off frame rates or other "go-fast" options.

Also check your Pagefile size. If you removed the 4GB module, change the pagefile back to 4GB. Memory is busy on your system and a spinner may not keep up.

Right...I SHOULD be running 8gb :warn::banghead::banghead::banghead:

I could run the game on lowish settings on my old mobo(6370m) and I never had blue screen. that was with 8gb of RAM

 

[seven09]

Also check your Pagefile size. If you removed the 4GB module, change the pagefile back to 4GB. Memory is busy on your system and a spinner may not keep up.

You mean run the computer with just the one memory stick?

Also, by changing pagefile you mean virtual memory custom size in advanced performance options? Do I set initial size and maximum size to 4096mb?

Also what is a spinner?

Let me know if I have this right

 

[carwiz]

The virtual memory looks good.

Yes, use the one good memory socket with one 4GB module. Leave the other empty--It's not working anyway.

Sorry for slang. "Spinner" refers to your HDD.

 

[seven09]

The virtual memory looks good.

Yes, use the one good memory socket with one 4GB module. Leave the other empty--It's not working anyway.

Sorry for slang. "Spinner" refers to your HDD.

Still have 262mb reserved, I guess that's normal?

 

[carwiz]

Seems a little high. Mine is at 93MB but I have an integrated GPU. Your graphics card is probably using that.

 

[seven09]

Hmm but I have discrete graphics with 1gb of dedicated ram I thought

 

[carwiz]

Source: The usable memory may be less than the installed memory on Windows 7-based computers

 

[seven09]

Thanks..

I guess I'll make due with the 4gb until I cant get my hands on a 8gb stick..if it works

games rarely require more than 1gb of system memory to run...I can shut down some services and things that hog memory before I enter gaming mode

Thanks again for your help

 

[ICIT2LOL]

Maybe just shutting down some of the services on boot may help out see point 8 method 3

There maybe other things too but this is a start.
http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html

 

[seven09]

Maybe just shutting down some of the services on boot may help out see point 8 method 3

There maybe other things too but this is a start.
http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html

I followed Black Viper’s Windows 7 Service Pack 1 Service Configurations