Blue screen minidump attached

crislevin

New member
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17
Hi. Guys

I returned home to find my computer rebooted, (dump file attached).

Please help.

Thanks
 

My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz
Motherboard
FUJITSU FJNB21A
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Intel(R) Display Audio (2) Realtek High Definition Aud
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
FUJITSU MJA2320BH G2
Hi. Guys

I returned home to find my computer rebooted, (dump file attached).

Please help.

Thanks


This crash was caused by your video driver. Use the below to un-install and re-install it.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\122210-30451-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c0a000 PsLoadedModuleList = 0xfffff800`02e47e50
Debug session time: Wed Dec 22 09:57:30.736 2010 (GMT-5)
System Uptime: 6 days 5:36:15.428
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.................................
Loading User Symbols
Loading unloaded module list
...............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88003f9a89c, fffff88003a82790, 0}

Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003f9a89c, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88003a82790, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d

CONTEXT:  fffff88003a82790 -- (.cxr 0xfffff88003a82790)
rax=0000000000000003 rbx=fffff8a00cff37c0 rcx=0000000000000001
rdx=fffffa800506a800 rsi=0000000000000000 rdi=fffff8a00b6e6740
rip=fffff88003f9a89c rsp=fffff88003a83160 rbp=0000000000000000
 r8=00000000a91be2ef  r9=0000000000000003 r10=0000000000000000
r11=fffff88002ace120 r12=fffff88003a834a0 r13=fffff88003a83610
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4:
fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d ss:0018:00000000`00000048=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88003f9a89c

STACK_TEXT:  
fffff880`03a83160 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4


FOLLOWUP_IP: 
dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac5509e

STACK_COMMAND:  .cxr 0xfffff88003a82790 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4

BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4

Followup: MachineOwner
---------

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.


Ken J
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
thank you
 

My Computer

OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz
Motherboard
FUJITSU FJNB21A
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
(1) Intel(R) Display Audio (2) Realtek High Definition Aud
Screen Resolution
1280 x 800 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
FUJITSU MJA2320BH G2
Is this resolved?

hi,

Just following up to find out if reinstalling the video drivers has resolved the issue?

Regards,

r4m0n5ky
 

My Computer

OS
Windows 7 Professional 32bit
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