Blue screen of death. Urgent help needed.

Cobrabite11 · Aug 24, 2010

I have just a BSOD several minutes ago. I will follow the posting instructions and get back to you. Sorry about all this.

Cobrabite11 · Aug 24, 2010

Here is the results..

Please help me.

Cobrabite11 · Aug 24, 2010

I really appreciate all this work guys. Please post when you have analysed the files. Thanks.

Jonathan_King · Aug 24, 2010

Try installing this driver: http://cdgenp01.csd.toshiba.com/content/support/downloads/patch_storage_TC00233600A.exe

Run the Windows 7 Upgrade Advisor: Free Download PC Upgrade Advisor Windows 7 Hardware Programs Issues

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\_jcgriff2_\dbug\__Kernel__\082410-29000-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82e3e000 PsLoadedModuleList = 0x82f86810
Debug session time: Tue Aug 24 08:02:45.792 2010 (UTC - 4:00)
System Uptime: 0 days 3:17:22.805
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
.......
1: kd> !analyze -v;lmtsmn;.bugcheck;.logclose;q
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000020, a pool block header size is corrupt.
Arg2: 84e0d000, The pool entry we were looking for within the page.
Arg3: 84e0d300, The next pool entry.
Arg4: 08600000, (reserved)

Debugging Details:
------------------

GetPointerFromAddress: unable to read from 82fa6718
Unable to read MiSystemVaType memory at 82f86160

BUGCHECK_STR:  0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from 82fa6718
Unable to read MiSystemVaType memory at 82f86160
 84e0d000 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 88859a7b to 82f5d1b6

STACK_TEXT:  
9ef57adc 88859a7b 84e0d008 00000000 82e7851c nt!ExFreePoolWithTag+0x1b1
9ef57af4 8884bc0c 84e0d008 9ef57b18 888f0c4b Ntfs!NtfsFreeNonpagedDataFcb+0x28
9ef57b00 888f0c4b 8887f300 84e0d008 867c4d80 Ntfs!ExFreeToNPagedLookasideList+0x1e
9ef57b18 888edbc8 84e0d008 00000000 859b2240 Ntfs!NtfsDeleteNonpagedFcb+0x3c
9ef57b40 88859174 867c4d80 9ef57b70 9ef57b7a Ntfs!NtfsDeleteFcb+0xd5
9ef57b94 888d515d 867c4d80 859b20d8 a5216a98 Ntfs!NtfsTeardownFromLcb+0x24f
9ef57be4 88851bec 867c4d80 a5216b88 01216d30 Ntfs!NtfsTeardownStructures+0xf3
9ef57c0c 888d155b 867c4d80 a5216b88 a5216d30 Ntfs!NtfsDecrementCloseCounts+0xaf
9ef57c6c 888f04c3 867c4d80 a5216b88 a5216a98 Ntfs!NtfsCommonClose+0x4f2
9ef57d00 82eabf3b 00000000 00000000 85446420 Ntfs!NtfsFspClose+0x118
9ef57d50 8304c6d3 80000000 827db813 00000000 nt!ExpWorkerThread+0x10d
9ef57d90 82efe0f9 82eabe2e 80000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExFreePoolWithTag+1b1
82f5d1b6 cc              int     3

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExFreePoolWithTag+1b1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac

FAILURE_BUCKET_ID:  0x19_20_nt!ExFreePoolWithTag+1b1

BUCKET_ID:  0x19_20_nt!ExFreePoolWithTag+1b1

Followup: MachineOwner
---------

start    end        module name
885ae000 885f6000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8d84c000 8d8a6000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
8f380000 8f392000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
82469000 8256f000   AGRSM    AGRSM.sys    Mon Nov 10 09:56:37 2008 (49184BA5)
8d9c8000 8d9da000   amdk8    amdk8.sys    Mon Jul 13 19:11:03 2009 (4A5BBF07)
8872a000 88733000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
a2e6f000 a2e78000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
886fe000 88707000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
88707000 8872a000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
8ec3d000 8f0ce000   atikmdag atikmdag.sys Thu Feb 11 00:46:08 2010 (4B7399A0)
88b9e000 88ba6000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:16 2009 (4A005480)
886dd000 886e8000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
88a00000 88a07000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8d991000 8d99f000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
8843a000 88442000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
95e96000 95eaf000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
952b0000 952ce000   cdd      cdd.dll      Mon Jul 13 21:04:18 2009 (4A5BD992)
88bd8000 88bf7000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
88484000 8852f000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
88b79000 88b9e000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
88442000 88484000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8d9da000 8d9dd700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
88778000 887d5000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
886d5000 886dd000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8f373000 8f380000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
828fc000 82909000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8d979000 8d991000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8d96d000 8d979000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
88b68000 88b79000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
828d9000 828f2000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
82914000 8291d000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
82909000 82914000   dump_ataport dump_ataport.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
8291d000 8292e000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
828f2000 828fc000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8f0ce000 8f185000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
8f185000 8f1be000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
88767000 88778000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
88733000 88767000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
889ba000 889c3000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
88b36000 88b68000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8d9c0000 8d9c8000   FwLnk    FwLnk.sys    Sun Nov 19 09:11:12 2006 (45606600)
88d76000 88da7000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
8f2e3000 8f2e8280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
82e07000 82e3e000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8f2e9000 8f308000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
95e11000 95e96000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
88df3000 88dfb000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8f308000 8f320000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8f320000 8f32d000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80baa000 80bb2000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
8f1be000 8f1f2000   ks       ks.sys       Mon Jul 13 19:45:13 2009 (4A5BC709)
88999000 889ac000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
88b01000 88b26000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
82597000 825a7000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
8257c000 82597000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
8841e000 88429000   mcupdate mcupdate.dll Mon Jul 13 19:13:13 2009 (4A5BBF89)
8256f000 8257c000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
829e2000 829ed000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8f366000 8f373000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
886e8000 886fe000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
889c3000 889e6000   MpFilter MpFilter.sys Sat Mar 20 00:03:26 2010 (4BA4490E)
96922000 9692ae00   MpNWMon  MpNWMon.sys  Sat Mar 20 00:03:24 2010 (4BA4490C)
95eaf000 95ec1000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
95ec1000 95ee4000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
95ee4000 95f1f000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
95f1f000 95f3a000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
887d5000 887e0000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
88400000 88408000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8896e000 88999000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8d963000 8d96d000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
88b26000 88b36000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
88a0c000 88ac3000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
8f3aa000 8f3b5000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
825ed000 825fd000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
8f3b5000 8f3d7000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
82458000 82469000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8d8e7000 8d8f5000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8d81a000 8d84c000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
88ac3000 88b01000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
887e0000 887ee000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8d959000 8d963000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82e3e000 8324e000   nt       ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
8883f000 8896e000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
88bf7000 88bfe000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
825a7000 825ed000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
8d8ad000 8d8cc000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
88654000 88665000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
8861f000 88649000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
88665000 8866c000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
8866c000 8867a000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
889ac000 889ba000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
95f52000 95fe9000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
828aa000 828d9000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
88429000 8843a000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8f392000 8f3aa000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8f3d7000 8f3ef000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
8f200000 8f217000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
8f217000 8f22e000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8d918000 8d959000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
8882e000 88836000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
88836000 8883e000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
889f2000 889fa000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
88c00000 88c2d000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
82400000 82413000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8f236000 8f27b000   Rt86win7 Rt86win7.sys Wed Jun 23 05:10:23 2010 (4C21CF7F)
8260e000 828a9140   RTKVHDA  RTKVHDA.sys  Tue Jul 28 09:02:38 2009 (4A6EF6EE)
8292e000 82994000   rtl8187B rtl8187B.sys Tue Mar 30 23:13:25 2010 (4BB2BDD5)
8d8dd000 8d8e7000   rtlprot  rtlprot.sys  Fri Apr 20 05:16:46 2007 (462884FE)
95fe9000 95ff3000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
96834000 968bf000   sftfslh  sftfslh.sys  Wed Sep 23 13:30:50 2009 (4ABA5B4A)
968bf000 968f4000   sftplaylh sftplaylh.sys Wed Sep 23 13:31:27 2009 (4ABA5B6F)
969cb000 969d4000   Sftredirlh Sftredirlh.sys Wed Sep 23 13:31:37 2009 (4ABA5B79)
829ed000 829f4000   sftvollh sftvollh.sys Wed Sep 23 13:30:44 2009 (4ABA5B44)
88deb000 88df3000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
9697a000 969cb000   srv      srv.sys      Mon Jun 21 22:47:32 2010 (4C202444)
9692b000 9697a000   srv2     srv2.sys     Mon Jun 21 22:47:19 2010 (4C202437)
968f4000 96915000   srvnet   srvnet.sys   Mon Jun 21 22:47:09 2010 (4C20242D)
8f22e000 8f22f380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8f32d000 8f363380   SynTP    SynTP.sys    Thu Aug 27 21:59:32 2009 (4A973A04)
88c2d000 88d76000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
96915000 96922000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
8f2df000 8f2e2f00   tdcmdpst tdcmdpst.sys Tue Oct 17 22:50:02 2006 (4535965A)
887ee000 887f9000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
88600000 88617000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8d908000 8d918000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
95280000 95289000   TSDDD    TSDDD.dll    Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8d99f000 8d9c0000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
88de6000 88dea100   TVALZ_O  TVALZ_O.SYS  Mon Jul 13 22:19:21 2009 (4A5BEB29)
8f3ef000 8f3fd000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
8299e000 829b5000   usbccgp  usbccgp.sys  Mon Jul 13 19:51:31 2009 (4A5BC883)
8f364000 8f365700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8f2d0000 8f2df000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
82414000 82458000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
8f27b000 8f285000   usbohci  usbohci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
8f285000 8f2d0000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
829be000 829e1b00   usbvideo usbvideo.sys Mon Jul 13 19:51:51 2009 (4A5BC897)
829b5000 829be000   UVCFTR_S UVCFTR_S.SYS Tue Nov 27 05:38:34 2007 (474BF3AA)
88649000 88654000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
889e6000 889f2000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
88800000 88821000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8867a000 8868a000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8868a000 886d5000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
88da7000 88de6000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
82994000 8299e000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
8d8cc000 8d8dd000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
8d8f5000 8d908000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
88821000 8882e000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8852f000 885a0000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
885a0000 885ae000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8d8a6000 8d8ad000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
95020000 9526a000   win32k   win32k.sys   Sat Jun 19 00:06:50 2010 (4C1C425A)
885f6000 885ff000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)

Unloaded modules:
a2e05000 a2e6f000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
969d4000 969d6000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
95f3a000 95f52000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
88ba6000 88bb3000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
88bb3000 88bbe000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
88bbe000 88bc7000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
88bc7000 88bd8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
Bugcheck code 00000019
Arguments 00000020 84e0d000 84e0d300 08600000

Cobrabite11 · Aug 24, 2010

I installed that patch and I am running the Windows 7 Upgrade Advisor but I have unistalled iTunes today after the BSOD and I think it may be iTunes that is causing the problems. Have you heard of iTunes causing crashes in Windows 7 before?

Jonathan_King · Aug 24, 2010

I haven't heard of iTunes causing BSODs before, but anything is possible. A reinstall of iTunes may help.

Cobrabite11 · Aug 24, 2010

I will reinstall iTunes. Would you like me to upload the report from the upgrade advisor here? It has given me 5 issues. All Toshiba.

Cobrabite11 · Aug 24, 2010

Here is that report.

Windows 7 Upgrade Advisor Report
Computer Name:
Operating System: Windows 7 Home Premium
CPU: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57
Memory: 1.9 GB
Information about upgrading to 32-bit Windows 7
System
Details

Anytime Upgrade available
You can upgrade to 32-bit Windows 7 Professional or Ultimate with Windows Anytime Upgrade.
Go online to learn how to get started with Windows Anytime Upgrade

More info from TOSHIBA
TOSHIBA has a website that might give you more information about getting Windows 7 running on your PC.
Visit the TOSHIBA website

Windows Aero support
Your graphics adapter supports the Windows Aero user interface.
Go online to learn more about Windows Aero

CPU speed: 1.9 GHz
Your CPU meets the 1 GHz minimum requirement.

1.9 GB of RAM
Your PC meets the 1 GB minimum requirement.

33.9 GB free space available on C:
Your hard disk meets the minimum requirement of 16 GB free space for 32-bit Windows 7.
Devices
Status
Details

ATI Radeon X1200 Series
ATI Technologies Inc.
Compatible
This device is compatible with Windows 7.

Chicony USB 2.0 Camera
Chicony
Compatible
This device is compatible with Windows 7.

Realtek High Definition Audio
Realtek
Compatible
This device is compatible with Windows 7.

Realtek PCIe FE Family Controller
Realtek
Compatible
This device is compatible with Windows 7.

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Realtek Semiconductor Corp.
Compatible
This device is compatible with Windows 7.

TOSHIBA Software Modem
Agere
Compatible
This device is compatible with Windows 7.
Programs
Status
Details

DVD MovieFactory for TOSHIBA
version 5.51
Ulead Systems, Inc.
Update available
We don't have compatibility information about this version of the program.

TOSHIBA ConfigFree
version 7.1.27
TOSHIBA Corporation
Update available
We don't have compatibility information about this version of the program.

TOSHIBA Disc Creator
version 2.0.1.1.a
TOSHIBA Corporation
Update available
We don't have compatibility information about this version of the program.

TOSHIBA DVD PLAYER
version 1.20.10
TOSHIBA Corporation
Update available
We don't have compatibility information about this version of the program.

TOSHIBA Face Recognition
version 1.0.2.32
TOSHIBA
Update available
We don't have compatibility information about this version of the program.
Get an update to a compatible version

ATI Catalyst Install Manager
version 3.0.732.0
ATI Technologies, Inc.

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Camera Assistant Software for Toshiba
version 1.7.175.0123
Chicony Electronics Co.,Ltd.

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Java(TM) 6 Update 3
version 1.6.0.30
Sun Microsystems, Inc.

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Microsoft Visual C++ 2005 Redistributable
version 8.0.56336
Microsoft Corporation

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Realtek WLAN Driver
version 2.00.0009
Realtek

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

TOSHIBA Assist
version 2.01.04
TOSHIBA

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

TOSHIBA Hardware Setup
version 2.00.06

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

TOSHIBA Supervisor Password
version 2.00.03

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

TOSHIBA Value Added Package
version 1.2.40
TOSHIBA Corporation

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Windows 7 Upgrade Advisor
version 2.0.5000.0
Microsoft Corporation

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Windows Live Essentials
version 14.0.8089.0726
Microsoft Corporation

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Microsoft Office PowerPoint Viewer 2007 (English)
version 12.0.6425.1000
Microsoft Corporation
Compatible
This program is compatible with Windows 7.
Information about upgrading to 64-bit Windows 7
System
Details

Custom installation required
You'll need to perform a custom installation of 64-bit Windows 7 and then reinstall your programs. Make sure to back up your files before you begin.
Go online to get important information about custom installation

1.9 GB of RAM
Your PC needs at least 2 GB of RAM for 64-bit Windows 7 for optimal performance. Contact your PC manufacturer or retailer to see if an upgrade is available.

More info from TOSHIBA
TOSHIBA has a website that might give you more information about getting Windows 7 running on your PC.
Visit the TOSHIBA website

Windows Aero support
Your graphics adapter supports the Windows Aero user interface.
Go online to learn more about Windows Aero

CPU speed: 1.9 GHz
Your CPU meets the 1 GHz minimum requirement.

33.9 GB free space available on C:
Your hard disk meets the minimum requirement of 20 GB free space for 64-bit Windows 7.
Devices
Status
Details

ATI Radeon X1200 Series
ATI Technologies Inc.
Compatible
This device is compatible with Windows 7.

Chicony USB 2.0 Camera
Chicony
Compatible
This device is compatible with Windows 7.

Realtek High Definition Audio
Realtek
Compatible
This device is compatible with Windows 7.

Realtek PCIe FE Family Controller
Realtek
Compatible
This device is compatible with Windows 7.

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter
Realtek Semiconductor Corp.
Compatible
This device is compatible with Windows 7.

TOSHIBA Software Modem
Agere
Compatible
This device is compatible with Windows 7.
Programs
Status
Details

DVD MovieFactory for TOSHIBA
version 5.51
Ulead Systems, Inc.
Update available
We don't have compatibility information about this version of the program.

TOSHIBA ConfigFree
version 7.1.27
TOSHIBA Corporation
Update available
We don't have compatibility information about this version of the program.

TOSHIBA Disc Creator
version 2.0.1.1.a
TOSHIBA Corporation
Update available
We don't have compatibility information about this version of the program.

TOSHIBA DVD PLAYER
version 1.20.10
TOSHIBA Corporation
Update available
We don't have compatibility information about this version of the program.

TOSHIBA Face Recognition
version 1.0.2.32
TOSHIBA
Update available
We don't have compatibility information about this version of the program.
Get an update to a compatible version

ATI Catalyst Install Manager
version 3.0.732.0
ATI Technologies, Inc.

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Camera Assistant Software for Toshiba
version 1.7.175.0123
Chicony Electronics Co.,Ltd.

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Java(TM) 6 Update 3
version 1.6.0.30
Sun Microsystems, Inc.

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Microsoft Visual C++ 2005 Redistributable
version 8.0.56336
Microsoft Corporation

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Realtek WLAN Driver
version 2.00.0009
Realtek

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

TOSHIBA Assist
version 2.01.04
TOSHIBA

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

TOSHIBA Hardware Setup
version 2.00.06

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

TOSHIBA Supervisor Password
version 2.00.03

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

TOSHIBA Value Added Package
version 1.2.40
TOSHIBA Corporation

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Windows 7 Upgrade Advisor
version 2.0.5000.0
Microsoft Corporation

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Windows Live Essentials
version 14.0.8089.0726
Microsoft Corporation

This program has earned Microsoft's Compatible with Windows 7 logo.
Learn more about the Compatible with Windows 7 logo

Microsoft Office PowerPoint Viewer 2007 (English)
version 12.0.6425.1000
Microsoft Corporation
Compatible
This program is compatible with Windows 7.

Cobrabite11 · Aug 24, 2010

Could you get me links for all the things I need to install as I am finding it really difficult.

Jonathan_King · Aug 24, 2010

I suspect it may be some incompatible Toshiba driver. See if that driver you installed fixes the crashes. If not, post back with the BSOD Posting Instructions.

Cobrabite11 · Aug 24, 2010

I agree but the programmes it has listed as incompatible I have tried opening just there and it won't let me upload so I need to be able to get the installation files for all of those and I can't find them. Could you help me?

CarlTR6 · Aug 24, 2010

Make us a list of the programs/devices you need help with and we will assist. I took a try at this one -

DVD MovieFactory for Toshiba: DVD MovieFactory for TOSHIBA Software Informer: Latest version download, news and info about this Ulead Systems, Inc. program.

What I did was paste "DVD MovieFactory for Toshiba" into Google search. You can do this with each one. If you get stuck, just post and we will help.

Cobrabite11 · Aug 24, 2010

Ok, thank you! I have downloaded everything I think I need to download and I will wait it out and see if I get anymore BSOD. If I do I will come back here. Thanks for the help!

CarlTR6 · Aug 24, 2010

Very good. I hope you will be BSOD free!

Please update us in a couple of days and let us know how your system is running.

Cobrabite11 · Aug 24, 2010

BSOD AGAIN!

Here are the minidump files. I am currently following the sticky posting instructions and will also add that when it has finished but for now here these are.

CarlTR6 · Aug 24, 2010

Both dumps are error code 19, BAD_POOL_HEADER. Usual causes are device drivers. Unfortunately, the dumps do point to any specific driver.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, 84e0d000, 84e0d300, 8600000}

GetPointerFromAddress: unable to read from 82f7f718
Unable to read MiSystemVaType memory at 82f5f160
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+1b1 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 00000020, a pool block header size is corrupt.
Arg2: 84e0d000, The pool entry we were looking for within the page.
Arg3: 84e0d300, The next pool entry.
Arg4: 08600000, (reserved)

Debugging Details:
------------------

GetPointerFromAddress: unable to read from 82f7f718
Unable to read MiSystemVaType memory at 82f5f160

BUGCHECK_STR:  0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from 82f7f718
Unable to read MiSystemVaType memory at 82f5f160
 84e0d000 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 83038a0e to 82f361b6

STACK_TEXT:  
8a93fc4c 83038a0e 84e0d008 e56c6946 000000f8 nt!ExFreePoolWithTag+0x1b1
8a93fc70 8303878d 84e0d038 84e0d020 00000000 nt!ObpFreeObject+0x275
8a93fc84 82e7ff60 00000000 000c0000 00000000 nt!ObpRemoveObjectRoutine+0x5e
8a93fc98 82e7fed0 84e0d038 83048a75 84ec0630 nt!ObfDereferenceObjectWithTag+0x88
8a93fca0 83048a75 84ec0630 84ec0658 82f81680 nt!ObfDereferenceObject+0xd
8a93fccc 82e42f39 84ec0630 00000000 00000000 nt!MiSegmentDelete+0x191
8a93fd28 82e42e51 84be4d48 00000000 54434653 nt!MiProcessDereferenceList+0xdb
8a93fd50 830256d3 00000000 961af231 00000000 nt!MiDereferenceSegmentThread+0xc5
8a93fd90 82ed70f9 82e42d8a 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExFreePoolWithTag+1b1
82f361b6 cc              int     3

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExFreePoolWithTag+1b1

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac

FAILURE_BUCKET_ID:  0x19_20_nt!ExFreePoolWithTag+1b1

BUCKET_ID:  0x19_20_nt!ExFreePoolWithTag+1b1

Followup: MachineOwner
---------

Let's try driver verifier and see what that shows us.[FONT=&quot] Driver Verifier - Enable and Disable[/FONT]

Run Driver Verifier for at least 24 hours and use your computer normally. Upload any BSOD's as soon as it is convenient to do so.

Cobrabite11 · Aug 24, 2010

Here are the results!
And I can not use my computer for 24 hours straight! Can I leave it on overnight just running?

richc46 · Aug 24, 2010

Hope you dont mind, but just to add to Carls astute advice

A pooler header issue is a problem with Windows memory allocation. Device driver issues are probably the msot common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers. (By theory, RAM problems would be suspect for memory pool issues.

Just a thought, if memory was not checked.

Cobrabite11 · Aug 24, 2010

I apprieciate your post I just don't understand what it means! Can you dumb it down for me? Maybe instructions on what to do?

richc46 · Aug 24, 2010

Bottom line, if you did not take a memory test, take one. Its hit and miss, and I could be wrong, but its a thought.

Download memtest86 and test RAM
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Blue screen of death. Urgent help needed.

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Antique Senior Member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Antique Senior Member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Antique Senior Member

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Moderator

My Computer My Computer

At a glance

New member

My Computer My Computer

At a glance

Moderator

My Computer My Computer

At a glance

Similar threads

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer