Blue Screen on Shut Down

[flamingkitties]

Twice in two days now I've gone to shut down the computer and it's restarted instead. The first time I wasn't watching, but just now I saw it happen, a blue screen then restart.

Error info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 00008312
BCP2: 00000002
BCP3: 00000001
BCP4: 8340A8B3
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071210-22312-01.dmp
C:\Users\Louise\AppData\Local\Temp\WER-36187-0.sysdata.xml

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What's occurring and how can I fix it?

 

[Tews]

We will need the actual .dmp file for analysis

[1 - Novice] How to ask for help with a BSOD problem

 

[flamingkitties]

We will need the actual .dmp file for analysis

[1 - Novice] How to ask for help with a BSOD problem

Ah righto! Will paste it in when I get back from work, thanks!

 

[Maria Sizer]

You should perform the following errors:-



Reinstall Windows on a different partition.
Open Registry Editor by running the regedit.exe file.
Select the HKEY_LOCAL_MACHINE key.
Click Load Hive on the Registry menu, and open System file in the original Windows installation location.
Modify the value of the “HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CrashControl” registry to 1 to disable the Automatically restart option.


You can check it here
Hard drive recovery of Windows XP when the system repeatedly restarts

 

[Jonathan_King]

Just make sure the settings are as below:

View attachment 84952

Then follow these instructions: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html