Blue screen when resuming from hibernate

[charli3]

Like the title says, everytime i resume from hibernating my computer...or when i put the computer in sleep mode...i get this BSOD.

Anyone can help?

Thanks

 

[Jonathan_King]

Please upload your dmps.

http://www.sevenforums.com/tutorials/83172-dump-files-upload-seven-forums.html

 

[charli3]

Thanks Jonathan, i just did it.

 

[Jonathan_King]

I wonder if Kaspersky is causing the problems. Please remove it completely with this tool: http://support.kaspersky.com/downloads/utils/kavremover10.zip

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Post back if the problems persist with the new dumps, and we can work on old drivers among other things.

BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 23 16:04:23.506 2010 (UTC - 4:00)
System Uptime: 0 days 6:56:09.503
BugCheck A, {d, 2, 1, fffff80002ed0275}
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : tdx.sys ( tdx!TdxConnectTransportAddress+cd )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun 22 23:04:25.521 2010 (UTC - 4:00)
System Uptime: 0 days 4:09:07.518
BugCheck A, {31786788, 2, 1, fffff80002e8a275}
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : tdx.sys ( tdx!DbgTdxReferenceTransportAddress+2f )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 13 22:30:37.686 2010 (UTC - 4:00)
System Uptime: 0 days 2:24:19.683
BugCheck 19, {3, fffff8000301ec40, 0, fffff8000301ec40}
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
Probably caused by : Pool_Corruption ( nt!ExFreePool+536 )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun 12 23:33:48.504 2010 (UTC - 4:00)
System Uptime: 0 days 6:14:19.377
BugCheck A, {b, 2, 1, fffff80002e7b275}
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : tdx.sys ( tdx!TdxConnectTransportAddress+cd )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[charli3]

Thank you! i will follow the steps.

Can i reinstall my antivirus? or i need to use another?

 

[CarlTR6]

While you are trouble shooting, I suggest you install MSE. It does not cause problems with Win 7. Once your system is running smoothly, you can try Kaspersky again; but recommend that you stick with MSE or Avast.

 

[Jonathan_King]

I'd say keep Kaspersky uninstalled and use the free MSE instead: http://www.microsoft.com/security_essentials

EDIT: Beat me again Carl.

 

[CarlTR6]

Now that is highly unusual, Jonathan; you must be working several threads simultaneously for me to beat you twice!

 

[charli3]

Thanks to both of you guys, i will be using the Microsoft antivirus...and i will post results in one week.

 

[Jonathan_King]

Sounds good, we will be looking forward to it.

 

[charli3]

Hello Guys,

Its 1 week since i posted my problem here...followed the recommendations. and now....

Everything is running great! Bsod's are gone.

Is there a way to +rep the members who have helped?

Thanks!

 

[CarlTR6]

Thank you for reporting back and letting us know your are running smoothly. That is really good news!

And thank you for your willingness to rep those who helped you. You can rep a person by going to his/her post in the thread and clicking on the gray scales icon in the upper right of the post. This icon is in between the Online/Offline indicator and the red triangle.

 

[Jonathan_King]

Glad to hear it. Thanks for reporting back.