Solved blue screen when resuming from sleep

[djayloca]

when i resume my pc from sleep the bsod appears and the pc restarts and then the check for solutions window opens when opened. please help me solve this... if any reports or data is needed please let me know what u want and also how i can get it thanx..

 

[zigzag3143]

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

 

[djayloca]

i have attached the minidump files please help me soon thank you...

 

[zigzag3143]

i have attached the minidump files please help me soon thank you...

These two were related to a HD controller. Please run a check disk

http://www.sevenforums.com/tutorials/433-disk-check.html

 

[djayloca]

i ran a disk check! What next

 

[zigzag3143]

i ran a disk check! What next

What were the results?

 

[djayloca]

i couldnt run it while the pc was turned on but then i had to restart and it ran .... i dont know how to get the results .. please let me know how Thank you alot for ur time in helping me

 

[zigzag3143]

i couldnt run it while the pc was turned on but then i had to restart and it ran .... i dont know how to get the results .. please let me know how Thank you alot for ur time in helping me

At the end of checkdisk is a short report. Please make a snapshot and upload it to us here.

It is my pleasure to help. Good luck

 

[djayloca]

how can i take a snapshot when the pc is turning on i dont know how to please let me know thanx

 

[zigzag3143]

how can i take a snapshot when the pc is turning on i dont know how to please let me know thanx

Use the built in snipping tool. start>all programs>accessories>snipping tool.

Or just type snipping tool in search

 

[writhziden]

You can't take a snapshot outside Windows in the disk check environment. You could take a picture and turn off the flash of your digital camera. There is a better way to find and provide the disk check log: http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

 

[djayloca]

sorry but i dont really know how to do it can u explain to me step by step..... Thanx....

 

[djayloca]

can u explain to me step by step how to do exactly!

 

[writhziden]

http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html explains it step by step...

 

[djayloca]

thank you very much for ur help! Sincerely but the problem is ok now cause i changed the number of processors i used to boot and now the bsod doesnt appear thanks alot for helping a noob like me!

 

[writhziden]

That could mean one of three things:

1. You have Windows or your BIOS configured incorrectly
   
   
2. You have a bad CPU
   
   
3. You have a bad install of Windows

If you are happy with the results, that is what is important. Good luck!

 

[djayloca]

yeah i think it should be number 3

 

[writhziden]

You can always do a clean install of Windows 7 to find out. http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

Up to you whether you are satisfied with how things are working at the moment.