Boot Failure after Windows Defender Offline

[jafoster]

Got the Alureon.a trojan/rootkit. Downloaded the Windows Defender Offline and ran it successfully, but now I can not get past the "Verifying DMI pool data....".

I've read countless posts about doing F8 or F10 to go into Advanced Boot Options, but neither of those respond. So I can not change the /NOEXECUTE=OPTIN.

Only things I can go into are the Boot Menu (F12) and BIOS Setup (Del). I've tried every possible combo of Alt+F10, Ctrl+F8, etc. to no avail. Hitting (ESC) to go into Safe Mode option does not work either. Nor vigorously tapping of F8 or F10.

Any suggestions on how to get to the Advanced Boot Menu?

Thank you in advance.

 

[TVeblen]

Actually I would suggest booting from a W7 installation DVD and running Startup Repair in your case.

http://www.sevenforums.com/tutorials/681-startup-repair.html?ltr=S

http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html

 

[jafoster]

There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

NAPP_KM:NAPP7.exe. Application Error
The exception unknown software exception (0xc000000d)
occurred in the application at location 0x10054162

It happens every time I've tried recovery.

 

[Kaktussoft]

NAPP_KM:NAPP7.exe is some acre recovery partition stuff. Are you trying to go back to "factory settings"? WIN7 partition is deleted already?

 

[Kaktussoft]

There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

NAPP_KM:NAPP7.exe. Application Error
The exception unknown software exception (0xc000000d)
occurred in the application at location 0x10054162

It happens every time I've tried recovery.

From what computer are you posting messages? Is it also win7 x64 as the sick machine?

 

[Kaktussoft]

There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

NAPP_KM:NAPP7.exe. Application Error
The exception unknown software exception (0xc000000d)
occurred in the application at location 0x10054162

It happens every time I've tried recovery.

So even recovery from recover partition fails(?) It already did a lot I assume(?) How long was it busy? Any idea if it already formatted or recreated partitions?

 

[jafoster]

NAPP_KM:NAPP7.exe is some acre recovery partition stuff. Are you trying to go back to "factory settings"? WIN7 partition is deleted already?

Trying to avoid a complete "factory settings" install where I lose all of my work.

Comp I am on right now is an older XP that is a roommates. It has little more functionality than to get online.

Doing the recovery partition has failed 6 times at the same point. Once disc 3 of recovery is in, it only takes about 5 min before the Error occurs. No idea if it reformatted or recreated partitions, but it still hangs up on the Verifying DMI if I don't go into boot menu.

 

[Kaktussoft]

Boot from system repair disk and do a "startup repair"
http://www.sevenforums.com/tutorials/681-startup-repair.html

 

[jafoster]

Boot from system repair disk and do a "startup repair"
http://www.sevenforums.com/tutorials/681-startup-repair.html

That's what I've been doing and getting the NAPP_KM:NAPP7.exe. Application Error every time.

 

[Kaktussoft]

Boot from system repair disk and do a "startup repair"
http://www.sevenforums.com/tutorials/681-startup-repair.html

That's what I've been doing and getting the NAPP_KM:NAPP7.exe. Application Error every time.

Did you read the tutorial??? NAPP_KM:NAPP7.exe isn't part of it at all

 

[jafoster]

Boot from system repair disk and do a "startup repair"
http://www.sevenforums.com/tutorials/681-startup-repair.html

That's what I've been doing and getting the NAPP_KM:NAPP7.exe. Application Error every time.

Did you read the tutorial??? NAPP_KM:NAPP7.exe isn't part of it at all

Yep, I read the tutorial and as in my OP, I don't have the option to go to Advanced Boot Options menu. I can do the recovery disc startup repair, but it isn't the same as thing. If i could get to the Advanced Boot Options menu, I'd be able to resolve the issue. But since there is no way to get to it that I'm aware of, I have to do the recovery disc repair version.

 

[Kaktussoft]

You must use a win7 repair disk or win7 installation dvd.
Windows 7 Home Premium SP1-U ISO
English x64: X17-58997.iso
Source: Official Windows 7 SP1 ISO from Digital River « My Digital Life
Burn it using imgburn The Official ImgBurn Website
Boot from it and "repair your computer"->startup repair

 

[jafoster]

You must use a win7 repair disk or win7 installation dvd.
Windows 7 Home Premium SP1-U ISO
English x64: X17-58997.iso
Source: Official Windows 7 SP1 ISO from Digital River « My Digital Life
Burn it using imgburn The Official ImgBurn Website
Boot from it and "repair your computer"->startup repair

Thank you, gonna give it a shot. Will reply with the results.

 

[jafoster]

I was able to get into the System Repair and Recovery menu, but nothing has worked to get it up and running again. Even doing a complete reinstall doesn't work.

 

[jafoster]

Here's the results of what I've tried:

System Recovery-
Error: Failed to save startup options.

System Repair-
Problem Event Notification: Startup Repair Offline
Problem Signature01: 6.1.7600.16385
Problem Signature02: 6.1.7600.16385
Problem Signature03: Unknown
Problem Signature04: -1
Problem Signature05: External media
Problem Signature06: 1
Problem Signature07: NoOsInstalled

OS version 6.1.7601.2.1.0.256.1
Locale ID 1033

When doing a complete reinstall-
Error Code: 0xE0000100