Browsers not connecting, but can ping

[JoeyStalin]

I have a laptop, toshiba satellite l500n, 7 Home Prem 64. So no browser I have seems to want to connect to the internet wireless or lan. I can ping sites like Google. And Windows was able to do updates. I tried reinstalling the browsers, no avail. netsh winsock reset, nothing. ipconfig/release/renew/reset, nothing. Reinstalled the network drivers, nothing. So I decided to load up ubuntu from a USB drive and with it's firefox, the wireless didn't work but connected to the router it was able to connect. I am out of ideas.

And no nothing in is work offline.

 

[RayFinkle]

Joey, this is a tough one, based on the information you have provided. Have you tried opening a commandline and doing: nslookup google.com and then in your web browser, enter the ip address you got from that command, did you get anything at all? If this works, then at least we know this is a DNS issue. If this does not work, you have bigger problems... But, one step at a time.....

 

[Norwood]

Go to your Control Panel. Choose "Networking And Sharing Center" then "Change Adapter Settings".

Right click your internal NIC and choose "Properties". Scroll down to "TCP/IP v4", click "Properties" and make sure both the top and bottom of that subsequent dialog box say "Obtain IP address/DNS automatically".

If that's not it there's a few other things we can try.