Solved bsob playing csgo

[dipdapslap]

i am a newbie when i was playing cs go it crashed and blue screened

 

[Mickyd]

Hi can someone answer this please i know it`s short on information but the poster is nit used to writing posts like this and he is a relation, i know you folks have been a great help to me in the past
Many thanks
Micky

 

[axe0]

Hi dipdapslap,

Welcome to the 7forums

Please visit ASUS support page for updating the BIOS to version 1701.
https://www.asus.com/support/Download/1/43/6/5/dp583sD9CcYMfhRu/30/

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:

Because the main of the BSODs seem to be 0x1A Memory Management crashes I would like to start with a memory diagnostics test, please follow below instructions. If any questions please ask and we'll gladly answer

Diagnostic Test

 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note

MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.


Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:

 

[dipdapslap]

thanks for the reply i am away for the reply i will try and do that sunday as I'm away from my house thank you

 

[axe0]

Take the time you need, please know 1 thing of the memory test.
MemTest86+ with a minimum of 8 passes can take 8-10h to finish for 8GB, 16GB can take up to a day or 2 days.

I am wondering what memory models you have, there are 2 different sizes together forming 12GB, a little unusual for memory kits. If you do not know what memory models you have just let me know and I'll ask you to run something and post a few screenshots so we can find out

 

[dipdapslap]

my mobo came with my prossesor and ram 4gb then i added one stick of 8gb to it and they are both the same models here is a link-https://www.amazon.co.uk/Corsair-CMX8GX3M1A1600C11-Performance-Desktop-Memory/dp/B008Y6SV1W/ref=sr_1_8?ie=UTF8&qid=1467417396&sr=8-8&keywords=ddr3+ram+corsair this is on my phone btw

 

[dipdapslap]

oh and how much should the ram thing take if ive got 12gb

 

[axe0]

You have to remove either of the sticks, the running memory needs to be a kit (memory of the same make & model tested to work together from the same package), what you currently have is not a kit.
Even if memory of the same make & model is added, it does not make them a kit because there are slightly differences between them.

My guess would be about 16h, 2/3 of a day.

 

[dipdapslap]

ok thank you

 

[axe0]

It may not be the memory management crash, but that does not mean it is not a memory problem.

Did you run the test?

 

[dipdapslap]

read below wrote it twice

 

[dipdapslap]

refund my new ram

i have played csgo with oout the new ram and it has worked fine i want to just return the new ram on amazon and it can get refunded today i olnly have a few days to do it so i mays well do it now i have tryed the memory test and i t just dioes this ---> i save it on a flash drive it says to restart i do that loads up windows 7 not the test says if it does that go into bios and select the romuvable drive to boot up doesnt work and i would just rather refund and have a fresh start now thank you for reading and you help for this matter thank you dipdapslap

 

[axe0]

Your Windows OS is the first boot option in the BIOS, that is why you booted in Windows again.
When you want to boot from another device you have to say that you want to boot from a different device in the boot order, it is not recommended to change the boot options in the BIOS because that can cause problems when you forget to change it back.

 

[dipdapslap]

ok cause im really confuzed do you think i should just return the ram

 

[axe0]

It runs fine without the added memory, return it.

 

[dipdapslap]

ok thank you verry much for you help 10/10