Hi, I was playing a video game when suddenly my laptop crashed and powered off. After powering in back up again I got BSOD. I reinstalled Windows but ever since, when I install AMD drivers for Radeon HD 7970M upon completion the laptop freezes and I get a blank black screen or BSOD. I have tried using updated drivers and those that came on a disk with my laptop, both crash the laptop.
Today I tried installing AMD drivers again and crashed. I removed the AMD drivers and can use the laptop normally with Intel HD Graphics 4000. Could it be a hardware issue?
View attachment 335963
Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 7 Home Premium
CPU Type Mobile QuadCore Intel Core i7-3720QM, 3400 MHz (34 x 100)
Motherboard Name Clevo P15xEMx
Motherboard Chipset Intel Panther Point HM77, Intel Ivy Bridge
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
3D Accelerator AMD Radeon HD 7970M (Wimbledon)
Today I tried installing AMD drivers again and crashed. I removed the AMD drivers and can use the laptop normally with Intel HD Graphics 4000. Could it be a hardware issue?
View attachment 335963
Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 7 Home Premium
CPU Type Mobile QuadCore Intel Core i7-3720QM, 3400 MHz (34 x 100)
Motherboard Name Clevo P15xEMx
Motherboard Chipset Intel Panther Point HM77, Intel Ivy Bridge
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
3D Accelerator AMD Radeon HD 7970M (Wimbledon)
My Computer
At a glance
Windows 7 Home Premium x64
- Computer type
- Laptop
- OS
- Windows 7 Home Premium x64