BSOD after installing drivers for AMD Radeon HD 7970M

art5

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Hi, I was playing a video game when suddenly my laptop crashed and powered off. After powering in back up again I got BSOD. I reinstalled Windows but ever since, when I install AMD drivers for Radeon HD 7970M upon completion the laptop freezes and I get a blank black screen or BSOD. I have tried using updated drivers and those that came on a disk with my laptop, both crash the laptop.

Today I tried installing AMD drivers again and crashed. I removed the AMD drivers and can use the laptop normally with Intel HD Graphics 4000. Could it be a hardware issue?

View attachment 335963

Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 7 Home Premium
CPU Type Mobile QuadCore Intel Core i7-3720QM, 3400 MHz (34 x 100)
Motherboard Name Clevo P15xEMx
Motherboard Chipset Intel Panther Point HM77, Intel Ivy Bridge
Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
3D Accelerator AMD Radeon HD 7970M (Wimbledon)
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
Computer type
Laptop
OS
Windows 7 Home Premium x64
Perhaps this file will be more useful.

View attachment 335964

I created it in Safe Mode after installing AMD drivers. Laptop screen went black during installation with an Underscore flashing in top left corner. Nothing else was happening for minutes
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
Computer type
Laptop
OS
Windows 7 Home Premium x64
I wanted to bump Art5's post because I have been dealing with the exact problem that he describes here, with the same video card and the same initial cause (game froze and rebooted).

Hoping I can find a solution to this that doesn't involve paying somebody to open up the laptop and take a look at the hardware. So far haven't been able to find any driver-related solution.
 

My Computer My Computer

At a glance

Windows 7 64 BitIntel Core i78 GB RAMRadeon HD 7970m
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Sager
OS
Windows 7 64 Bit
CPU
Intel Core i7
Memory
8 GB RAM
Graphics Card(s)
Radeon HD 7970m
Browser
Chrome
Bump, I have the exact same problem. i was starting up a game and all of a sudden my laptop crashed. it will only run on standard intel gfx card now. And i have the exact same laptop. please someone resolve this.

I am suspecting it could be a faulty graphics card though. :(
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel Core i7-3610QM16gb Samsung ddr3-1600HD7970m
Computer type
Laptop
Computer Manufacturer/Model Number
Clevo
OS
Windows 7 Professional x64
CPU
Intel Core i7-3610QM
Motherboard
Clevo generic
Memory
16gb Samsung ddr3-1600
Graphics Card(s)
HD7970m
Hard Drives
120gb intel SSD
750gb Seagate hdd
Browser
Google Chrome
Have to bump this as I have the exact same problem as the above three gentlemen. Wondering whether any solution was found? I suspect my HD7970M has died after close to 4 years of use..
 

My Computer My Computer

At a glance

Windows 7 Professional x64Intel(R) Core(TM) i7-3740QM CPU @ 2.70Ghz16GbDual: Intel HD 4000 + AMD HD Radeon 7670M
Computer type
Laptop
Computer Manufacturer/Model Number
Schenker XMG P702 PRO (Clevo P170EM build)
OS
Windows 7 Professional x64
CPU
Intel(R) Core(TM) i7-3740QM CPU @ 2.70Ghz
Memory
16Gb
Graphics Card(s)
Dual: Intel HD 4000 + AMD HD Radeon 7670M
Hard Drives
Corsair Neutron GTX SSD 120Gb
HGST HTS721010A9E630 1000Gb
Antivirus
Avast
Browser
Chrome
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