BSOD and computer shutdown unexpectedly

[K21]

Hi,

I recently changed my keyboard because my computer used to shutdown unexpectedly when pressing the Ctrl key. It was working fine until today when I received a BSOD.

Can you please help check and advise what could be causing this issue again?

Many thanks for your help.

 

[K21]

It is a Dell Inspiron N4050

 

[Arc]

Hi K21.

Do you have windows update KB2670838 installed? If so, uninstall it and see how it goes.

http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html

Let us know how it goes.
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BugCheck 50, {fffff8812fdcc360, 0, fffff8800599ca18, 5}

*** WARNING: Unable to verify timestamp for igdpmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdpmd64.sys

Could not read faulting driver name
Probably caused by : igdpmd64.sys ( igdpmd64+15aa18 )

Followup: MachineOwner
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