My Acer laptop recently experiencing bsod and here are the information that is viewed on bluescreen viewer
Dump File:050215-17394-01.dmp
Crash Time:5/2/2015 1:28:58 PM
Bug Check Code:0x00000124
Parameter 1:0x00000000
Parameter 2:0x88593024
Parameter 3:0x88593024
Parameter 4:0x00010015
Caused by driver:halmacpi.dll
Caused by address:halmacpi.dll
File description:Hardware Abstraction Layer DLL
Product name:Microsoft® Windows® Operating System
Company:Microsoft Corporation
File version:6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor:32-bit
Crash address:ntkrnlpa.exe+dedd8
Stack address 1:halmacpi.dll+efcd
Stack address 2:ntkrnlpa.exe+d192c
Stack address 3:halmacpi.dll+f27f
Full path:C:\Windows\Minidump\050215-17394-01.dmp
Processors count:2
Major version:15
Minor version:7601
Dump file size:144,568
Dump file time:5/2/2015 1:29:54 PM
AMD Dual-Core Processor E-350
AMD Radeon HD 6310
4gb DDR4 memory
Anyone knows what is the cause of this BSOD?and what should i do?
Dump File:050215-17394-01.dmp
Crash Time:5/2/2015 1:28:58 PM
Bug Check Code:0x00000124
Parameter 1:0x00000000
Parameter 2:0x88593024
Parameter 3:0x88593024
Parameter 4:0x00010015
Caused by driver:halmacpi.dll
Caused by address:halmacpi.dll
File description:Hardware Abstraction Layer DLL
Product name:Microsoft® Windows® Operating System
Company:Microsoft Corporation
File version:6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor:32-bit
Crash address:ntkrnlpa.exe+dedd8
Stack address 1:halmacpi.dll+efcd
Stack address 2:ntkrnlpa.exe+d192c
Stack address 3:halmacpi.dll+f27f
Full path:C:\Windows\Minidump\050215-17394-01.dmp
Processors count:2
Major version:15
Minor version:7601
Dump file size:144,568
Dump file time:5/2/2015 1:29:54 PM
AMD Dual-Core Processor E-350
AMD Radeon HD 6310
4gb DDR4 memory
Anyone knows what is the cause of this BSOD?and what should i do?
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Acer
- OS
- Windows 7 Ultimate 32-bit
- CPU
- AMD Dual-Core Processor E-350
- Graphics Card(s)
- AMD Radeon HD 6310
rb: