BSOD : Clock Interrupt Not received/Driver_IRQL_Not_Less_or_Equal

theoneranto

New member
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6:14 PM
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Hello People. First off, I'm sorry if this is a potential duplicate post of someone else's thread. I looked through but got relatively confused. So i figured i would create an account and upload my data via the SF Diagnostic Tool.

To state my problem: I built my computer about two years ago. Around the same time i occasionally got my most common BSOD which is "A clock interrupt was not received on a secondary processor". Throughout the past two years another BSOD that seems to pop up is "DRIVER_IRQL_NOT_LESS_OR_EQUAL". There is a third BSOD but i can't remember it.

I'm mainly posting because this weekend they released the FF14 Open Beta. I am a pretty big gamer, primarily Blizzard games but was excited to play 14. The Clock Interrupt BSOD seemed to happen every single time i started to play after what seemed like a set amount of minutes. It has also happened to me when Playing WOW with Ventrilo up, WoW with a video up, Elder Scrolls by itself, its WAY to frequent and its time i addressed this problem.

I currently do not overclock my system. Computer on average runs around 55-57c. I use two monitors. Off the top of my head not sure what else you guys will need. I'll post this and check back from time to time. I pre-thank anyone who has the time to debug my problem.

Thank you - Will.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
AMD FX(tm)-6100 Six-Core Processor
Motherboard
Asus M5A97
Memory
8gb
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
1.5 TB
Antivirus
AVG
Browser
Namely Chrome
Uninstall your current antivirus as it is contributing to your BSOD's. Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
  • :info: Do not start the trial version of MalwareBytes
    picture.php
You may also take a look at:

Reduce items at start up:
Your Antivirus software is basically whats just needed there.

Make scans with -

Use the System File Checker tool and Run Disk Check:

asusgsb.sys Thu Sep 27 19:14:50 2007
ASUS Virtual Video Capture Device Driver. Installed as a part of the Asus Gamer OSD utility.
Driver Reference Table - asusgsb.sys

ATKDispLowFilter.sys Wed May 14 09:03:13 2008
ASUSTeK Display Lower Filter. Installed as a part of the Asus Gamer OSD utility.
Driver Reference Table - ATKDispLowFilter.sys

adfs.SYS Fri Jun 27 02:52:37 2008
Adobe File System Driver
Driver Reference Table - adfs.SYS

AiChargerPlus.sys Mon Nov 8 12:48:26 2010
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
Driver Reference Table - AiChargerPlus.sys

ASUSTeK Display Lower Filter software seems to be contributing to the crashes. Please uninstall this software with Revo Uninstaller.

   Information
  • :info: Download and install Revo Uninstaller free from here:
    Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Upload a screenshot using:
:tip: For how to upload a screenshot or file, read here

Test your Hard Drive by running:

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:


Test and Diagnose RAM Issues with Memtest86+:

   Tip
  • :info: Pay close attention to part 3 of the tutorial "If you have errors"
  • :tip: Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


Dumps....
Code:
[FONT="Lucida Console"]Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun Aug 18 08:12:52.629 2013 (UTC + 6:00)
System Uptime: 0 days 0:13:25.784
BugCheck D1, {0, 2, 0, fffff88003d22cbc}
*** WARNING: Unable to verify timestamp for ATKDispLowFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for ATKDispLowFilter.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchDdiNotifyDpcWorker+48 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun Aug 18 07:58:37.574 2013 (UTC + 6:00)
System Uptime: 0 days 0:14:24.729
BugCheck 101, {21, 0, fffff88002f65180, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_6_PROC
PROCESS_NAME:  ffxiv.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Sun Aug 18 07:43:21.618 2013 (UTC + 6:00)
System Uptime: 0 days 0:06:36.788
BugCheck 101, {21, 0, fffff880030a5180, 5}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_6_PROC
PROCESS_NAME:  ffxiv.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Debug session time: Thu Aug 15 07:12:11.204 2013 (UTC + 6:00)
System Uptime: 0 days 2:37:56.374
BugCheck 101, {21, 0, fffff88002f65180, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_6_PROC
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Thanks for the response Koolkat. I did uninstall AVG and switched to MSE. On a side note - you recommended a bunch of programs in your response, a bit confusing as to what is actually Required and suggested.

As for "ASUSTeK Display Lower Filter" - Kinda confused on that one. It seems to be connected to some program that monitors my CPU Temps and ability to overclock. I dont overclock but i do like to watch my comp temp, since i dual monitor and game heavily. What exactly do i have to uninstall? I installed that Revo Uninstaller but oddly it didn't show AVG listed to uninstall, so i did it the old fashioned way through add/remove. In revo it only shows two programs that might be connected to the software in question: ASUS Smart Doctor and ASUS Gamer OSD. Which one of those is the culprit? If you need more info ask away!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 64 Bit
CPU
AMD FX(tm)-6100 Six-Core Processor
Motherboard
Asus M5A97
Memory
8gb
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
1.5 TB
Antivirus
AVG
Browser
Namely Chrome
The below drivers are the one you have to either update, or remove completely.
asusgsb.sys Thu Sep 27 19:14:50 2007
ASUS Virtual Video Capture Device Driver. Installed as a part of the Asus Gamer OSD utility.
Driver Reference Table - asusgsb.sys

ATKDispLowFilter.sys Wed May 14 09:03:13 2008
ASUSTeK Display Lower Filter. Installed as a part of the Asus Gamer OSD utility.
Driver Reference Table - ATKDispLowFilter.sys

adfs.SYS Fri Jun 27 02:52:37 2008
Adobe File System Driver
Driver Reference Table - adfs.SYS

AiChargerPlus.sys Mon Nov 8 12:48:26 2010
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
Driver Reference Table - AiChargerPlus.sys
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
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