BSOD : crashes after a few mins

[sanalc]

I also have same issue with FZ31S. I had tried reloading the OS many times. I have tried both 32 bit and 64 bit versions and tried to download all possible drivers from sony's website. Believe its a hardware issue or CPU Fan issue. My battery also drained after I loaded windows 7

My PC crashes at any point. Sometimes in 5 mins, sometimes after an hour. The error code is 7A.
thx
Sanal

 

[reventon]

My PC crashes at any point. Sometimes in 5 mins, sometimes after an hour. The error code is 7A

So you are getting a Blue Screen? If so follow these instructions: BSOD Kernel Dump & System File Collection - jcgriff2.com

Attach the .zip file to your next post here.

Regards,
Reventon

 

[sanalc]

yep, blue screen. It crashes anytme. Dump files attached
Any help is appreciated.
Thanks
Sanal

The site was slow and my laptop was getting crashed before I finish upgrade. I wil just post it after my reply

 

[sanalc]

Attachment1. I will send registry in next reply

 

[reventon]

Hi,

For some reason the collection application did not pick up any minidumps. Can you check C:\Windows\Minidump and upload anything you find there.

If there is nothing there and you have definitely got bluescreens then can you check the settings mentioned in this post to see if your system is set up correctly to collect dump files when it Blue Screens.

Regards,
Reventon

 

[reventon]

Hi,

From the info that I do have I was able to see that your BSOD have one of 2 stop codes:

0xf4 or 0x7a

I did some researching and Microsoft have a hot-fix for people who recieve either of those BSODs when they resume their computer from sleep with a large SATA hard drive. The hotfix might not solve your issue, but it is worth investigating.

MS hotfix: Microsoft Knowledge Base

Regards

 

[sanalc]

Sony VAO FZ31S BSOD dump

Hi, I am attaching contents from c:\windows\minidump
Since my system is crashing often, I couldn't upload all in one go
will post in more than one chats here

Thx
Sanal

 

[sanalc]

minidump for my fz31s

Minidump.zip is attached here

 

[reventon]

Hi,

[FONT=lucida console]
BugCheck 1000007E, {c0000006, 82b112f1, 99061aa8, 99061680}
Probably caused by : [COLOR=Blue][B]hardware_disk[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1000007E, {c0000006, 82b022f1, 9bb35aa8, 9bb35680}
Probably caused by : [COLOR=Blue][B]hardware_disk[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1000007E, {c0000006, 886ede5c, 9bd79a2c, 9bd79610}
Probably caused by : [COLOR=Blue][B]hardware_disk[/B][/COLOR]
[/FONT]

That just about sums it up. The other 20+ BSODs mentioned Hard Drive errors aswell.

Download and run this Hard Drive diagnostic to confirm if you have a Hardware fault.
SeaTools | Seagate

Regards,
Reventon

 

[sanalc]

blue screen hardware_disk

Hi,
As suggested, I have downloaded Seatools. It has detected Toshiba harddrives. Though there is only one drive, it has detected as two drives with same serials. Is it due to two partitions?
I ran short DST and it passes. Tried Long DST many times. I couldn't complete it yet. The system crashes even before it finishes. One day with minimum programs open, it ran about 3 hours and a half and reached almost 80% and the box crashed. I think I will have to get a new drive and check. Any other suggestion?

 

[reventon]

As suggested, I have downloaded Seatools. It has detected Toshiba harddrives. Though there is only one drive, it has detected as two drives with same serials. Is it due to two partitions?

Yes, I think so.

I ran short DST and it passes. Tried Long DST many times. I couldn't complete it yet. The system crashes even before it finishes. One day with minimum programs open, it ran about 3 hours and a half and reached almost 80% and the box crashed. I think I will have to get a new drive and check. Any other suggestion?

That does sound very suspicious.

If you want to be sure, run the SeaTools from a bootable USB - simply pick the SeaTools for DOS on the download page, copy the exe to a USB stick and change the boot order in your BIOS to boot from USB (most modern laptops have this capability)

Then when you run the test if it gets to a broken part of the drive it will not crash as it is running from the USB stick not the broken hard drive and you should get some results.