BSOD Custom build help

jonezy

New member
Local time
1:56 PM
Messages
2
Hey Peeps!

I just had my first BSOD on my custom build. Any help in figuring out what caused this would be greatly appreciated.

It happened when I was away from my machine, while playing a playlist on youtube and having other windows open on 2 separate browsers; Chrome & Firefox.

Jonezy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
amd fx-8350
Motherboard
asus sabertooth 990fx r2.0
Memory
G. Skill 8 GB DDR3 1866 MHz 2x 4GB
Graphics Card(s)
AMD Radeon R9 200
Hard Drives
120 GB Kingston SSD
Antivirus
Avast
Browser
Chrome and Firefox
CCC 14.12 WHQL works better with R9 cards, as far as I have seen. Get it from Download Drivers and see how it goes.

Let us know.
________________________________________
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8801111fdbb, fffff880081d2228, fffff880081d1a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8801111fdbb, The address that the exception occurred at
Arg3: fffff880081d2228, Exception Record Address
Arg4: fffff880081d1a80, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP: 
atikmdag+c7dbb
fffff880`1111fdbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h]

EXCEPTION_RECORD:  fffff880081d2228 -- (.exr 0xfffff880081d2228)
ExceptionAddress: fffff8801111fdbb (atikmdag+0x00000000000c7dbb)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000006a8
Attempt to read from address 00000000000006a8

CONTEXT:  fffff880081d1a80 -- (.cxr 0xfffff880081d1a80;r)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000003c0000 rdi=0000000000000002
rip=fffff8801111fdbb rsp=fffff880081d2460 rbp=fffffa80088b6060
 r8=0000000000000002  r9=000000f416368000 r10=0000000000000000
r11=fffff880081d2690 r12=fffffa80088c5c80 r13=fffffa8007b19f00
r14=fffffa800b6ca010 r15=fffff88011058000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0xc7dbb:
fffff880`1111fdbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h] ds:002b:00000000`000006a8=????????????????
Last set context:
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000003c0000 rdi=0000000000000002
rip=fffff8801111fdbb rsp=fffff880081d2460 rbp=fffffa80088b6060
 r8=0000000000000002  r9=000000f416368000 r10=0000000000000000
r11=fffff880081d2690 r12=fffffa80088c5c80 r13=fffffa8007b19f00
r14=fffffa800b6ca010 r15=fffff88011058000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
atikmdag+0xc7dbb:
fffff880`1111fdbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h] ds:002b:00000000`000006a8=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000000006a8

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003304100
GetUlongFromAddress: unable to read from fffff800033041c0
 00000000000006a8 Nonpaged pool

FOLLOWUP_IP: 
atikmdag+c7dbb
fffff880`1111fdbb 488b83a8060000  mov     rax,qword ptr [rbx+6A8h]

BUGCHECK_STR:  0x7E

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8801111fdbb

STACK_TEXT:  
fffff880`081d2460 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`0b6ca010 : atikmdag+0xc7dbb


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+c7dbb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53508a3c

STACK_COMMAND:  .cxr 0xfffff880081d1a80 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+c7dbb

BUCKET_ID:  X64_0x7E_atikmdag+c7dbb

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_atikmdag+c7dbb

FAILURE_ID_HASH:  {1bce3716-c561-7934-01c3-535369bb657c}

Followup: MachineOwner
---------

6: kd> lmvm atikmdag
start             end                 module name
fffff880`11058000 fffff880`11f68000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Apr 18 07:43:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Thanks for the help! I've went ahead and updated my CCC and graphics driver. If I get another BSOD, I'll be back.

Jonezy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium x64
CPU
amd fx-8350
Motherboard
asus sabertooth 990fx r2.0
Memory
G. Skill 8 GB DDR3 1866 MHz 2x 4GB
Graphics Card(s)
AMD Radeon R9 200
Hard Drives
120 GB Kingston SSD
Antivirus
Avast
Browser
Chrome and Firefox
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