BSOD during file transfer, 0x0000007A

Penthus

New member
Local time
11:40 PM
Messages
1
Hello,
I have been experiencing a BSOD over the last couple of months that I have been unable to pinpoint. The BSOD usually occurs during heavy IO operations such as using multiple Robocopy instances and FTP. The computer will usually slow to a crawl before the BSOD where everything becomes unresponsive and I am only able to use the mouse. Sometimes it will recover, sometimes explorer will crash and other times it will BSOD.

I have tried multiple virus scans, rootkit scans and registry scans that have all come back clean. Ran a 16 hour 8 pass memory test that showed no issues and also fdisk and drive scans show the SMART status of the main SSD as healthy. There has been no hardware changes since the issues have started and want to find out what it might be before doing a reformat as that may just mask the issue until a later date.

I do have an old hard drive in my computer that has started deteriorating but it is never used and only has media on it so I wasn't sure if that could cause a Kernal Page error as from what I have read it is more to do with the O/S Drive, Memory, Hardware or virus.

Any help would be appreciated and if any further information is required I will add it ASAP

Regards,
Adam
 
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My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional x64
CPU
Intel Core i7 4790K @ 4.00GHz
Motherboard
ASRock Z97 Extreme4
Memory
F3-2133C9-4GAB x4
Graphics Card(s)
NVIDIA GeForce GTX 980
Hard Drives
Samsung SSD 840 EVO 1TB SCSI Disk Device
WDC WD20EARS-00MVWB0 ATA Device
ST3000DM001-1CH166 ATA Device
Antivirus
Avast Free
Browser
Chrome
Code:
DUMP_CLASS: 1

BUILD_VERSION_STRING:  7601.23572.amd64fre.win7sp1_ldr.161011-0600
BIOS_VENDOR:  American Megatrends Inc.
BIOS_VERSION:  P2.50
BIOS_DATE:  07/27/2016
BASEBOARD_MANUFACTURER:  ASRock
BASEBOARD_PRODUCT:  Z97 Extreme
[B][COLOR="Red"]DISK_HARDWARE_ERROR: There was error with disk hardware[/COLOR][/B]
BUGCHECK_STR:  0x7a_c000000e

Since you never included eventlog.txt I cant tell if the hardware error is the older disk, or the current C:. I suggest, backing up everything by making a system image, then removing the older disk and see if you still get a BSOD.

Code:
fffff880`07618080  00000000`00000000
fffff880`07618088  fffff880`04c02b00*** WARNING: Unable to verify timestamp for e1d62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for [B][COLOR="Red"]e1d62x64.sys[/COLOR][/B]
 e1d62x64+0x2b00
fffff880`07618090  fffffa80`16c9900f
The Intel network adpater driver seems to be problematical in the earlier BSOD in the morning. I cant isolate its age, so check if there is an update from the Intel site.
 
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
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