Solved BSOD error 0x00000019

tollej24

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My McAfee updated on 3 Apr and after the computer restarted, I started getting BSOD Bad_Pool_Header 0x00000019 errors. Safe mode was no problem. I have ran chkdsk, defrag, malware checks, registry checks, uninstalled McAfee and re-installed McAfee and ran a memory check. The only time the laptop has stopped crashing is when McAfee was uninstalled. I am at a loss on how to fix this now besides removing McAfee.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F
OS
Windows 7 Home Premium SP1 64bit
CPU
Intel i3 M370
Memory
8GB
Hard Drives
ST9500325AS 500GB
Antivirus
McAfee Total Protection
Browser
IE 11, Chrome
You have 36 startup items.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
You have ASUS bloatware installed those are of 2009, and rightly causing BSODs.
Code:
BugCheck 19, {20, fffff8a000c50720, fffff8a000c50b30, 5410324}

*** WARNING: Unable to verify timestamp for AsDsm.sys
*** ERROR: Module load completed but symbols could not be loaded for AsDsm.sys
[COLOR=Red]Probably caused by : AsDsm.sys[/COLOR] ( AsDsm+7f8a )

Followup: MachineOwner
---------
Code:
    Image name: AsDsm.sys
[COLOR=Red]    Timestamp:        Fri Feb 13 11:44:26 2009[/COLOR]
You can attempt to remove them, but it is best to start afresh, if you havent performed a clean install over years.
I'd recommend you to http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html, with a special reference to Point #13.
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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