BSOD help

Alvissmin

New member
Local time
11:24 PM
Messages
12
It has been some time that this problem has been occurring and it has been really annoying.
I tried reinstalling new windows for 2 times but the problem still persists.
It happens randomly from time to time... the blue screen error shows up saying there has been a problem with your computer and restarts ( it was so fast that i could not see what was written there ).
Then after the restart, this message shows up.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8F85FF39
BCP3: AAE65B1C
BCP4: AAE65700
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\032813-18673-01.dmp
C:\Users\Alviss\AppData\Local\Temp\WER-33025-0.sysdata.xml

I also attach the SF Diagnostic Zip file below.

I would really appreciate any kind of help. Thanks in advance.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core B960
Memory
2G DDR3
Graphics Card(s)
NVIDIA Geforce 610M
Hard Drives
640GB HDD
Browser
Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I have already attached the file up there. Sorry about that.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core B960
Memory
2G DDR3
Graphics Card(s)
NVIDIA Geforce 610M
Hard Drives
640GB HDD
Browser
Chrome
Sorry I missed it.

Are you using any antivirus?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
No..I am not using any ... I just reinstalled new windows so there isn't much softwares yet.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core B960
Memory
2G DDR3
Graphics Card(s)
NVIDIA Geforce 610M
Hard Drives
640GB HDD
Browser
Chrome
Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
   Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

   Information
Errors are sometimes found after 8 passes.

   Tip
Do this test overnight, before going to bed.

Upload a screenshot of your hard disk using CrystalDiskInfo:
Make a hard drive test from the hard drive manufacturers website:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I have done the memtest for 8 passes and there seem to be no errors.
Hard drive seem to be fine as well.
I have attached the screen shot of the cyrstaldiskinfo.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core B960
Memory
2G DDR3
Graphics Card(s)
NVIDIA Geforce 610M
Hard Drives
640GB HDD
Browser
Chrome
Update the Broadcom 802.11g Network Adapter driver to its latest.

Code:
Unable to load image \SystemRoot\system32\DRIVERS\bcmwl6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bcmwl6.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl6.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {c0000005, 8de5df39, a884bb1c, a884b700}

Probably caused by : bcmwl6.sys ( bcmwl6+3ef39 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8de5df39, The address that the exception occurred at
Arg3: a884bb1c, Exception Record Address
Arg4: a884b700, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
bcmwl6+3ef39
8de5df39 8b08            mov     ecx,dword ptr [eax]

EXCEPTION_RECORD:  a884bb1c -- (.exr 0xffffffffa884bb1c)
ExceptionAddress: 8de5df39 (bcmwl6+0x0003ef39)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000000
Attempt to read from address 00000000

CONTEXT:  a884b700 -- (.cxr 0xffffffffa884b700)
eax=00000000 ebx=00000005 ecx=85f76300 edx=8603cfa8 esi=85f2b0a8 edi=a884bc58
eip=8de5df39 esp=a884bbe4 ebp=a884bc30 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00210246
bcmwl6+0x3ef39:
8de5df39 8b08            mov     ecx,dword ptr [eax]  ds:0023:00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  NULL_DEREFERENCE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  00000000

EXCEPTION_PARAMETER2:  00000000

READ_ADDRESS: GetPointerFromAddress: unable to read from 82b7d718
Unable to read MiSystemVaType memory at 82b5d1a0
 00000000 

FOLLOWUP_IP: 
bcmwl6+3ef39
8de5df39 8b08            mov     ecx,dword ptr [eax]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from 8de885ca to 8de5df39

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
a884bc30 8de885ca 85f2b0a8 a884bc58 000009ce bcmwl6+0x3ef39
a884bc44 8de8a696 85f7e318 000009ce 85f2b0a8 bcmwl6+0x695ca
a884bc7c 8de8af70 ffffffff 85b1f000 85b1f000 bcmwl6+0x6b696
a884bca8 8de30729 85f2b0a8 00000000 85cc96a0 bcmwl6+0x6bf70
a884bcc4 8de3b2f8 85b1f000 85cc9658 85d4a028 bcmwl6+0x11729
a884bcdc 884312ca 85cc96a0 85cc9680 a884bd00 bcmwl6+0x1c2f8
a884bcec 82c28460 85d4a028 85cc9680 84b1b4e0 ndis!ndisDispatchIoWorkItem+0xf
a884bd00 82a90aab 85cc9658 00000000 84b1b4e0 nt!IopProcessWorkItem+0x23
a884bd50 82c1cf5e 80000000 b2c6c8d6 00000000 nt!ExpWorkerThread+0x10d
a884bd90 82ac4219 82a9099e 80000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  bcmwl6+3ef39

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: bcmwl6

IMAGE_NAME:  bcmwl6.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d5a322c

STACK_COMMAND:  .cxr 0xffffffffa884b700 ; kb

FAILURE_BUCKET_ID:  0x7E_bcmwl6+3ef39

BUCKET_ID:  0x7E_bcmwl6+3ef39

Followup: MachineOwner
---------

1: kd> lmvm bcmwl6
start    end        module name
8de1f000 8e230000   bcmwl6   T (no symbols)           
    Loaded symbol image file: bcmwl6.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl6.sys
    Image name: bcmwl6.sys
    Timestamp:        Tue Feb 15 13:58:36 2011 (4D5A322C)
    CheckSum:         0040E61B
    ImageSize:        00411000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
I click the update driver in device manager to that adapter and it said it is up to date.
How do i update it to the latest manually?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core B960
Memory
2G DDR3
Graphics Card(s)
NVIDIA Geforce 610M
Hard Drives
640GB HDD
Browser
Chrome

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Alvissmin

What is the exact model of your Acer PC ?

Try this command . Open command prompt by clicking on the :orb: start button type cmd inside the Search program and files box . Press on the [ENTER] key and enter the command below

Code:
wmic csproduct get vendor,name,identifyingnumber
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
VistaKing... my laptop is acer aspire 4752ZG and the identifying number is LXRXD0C005147134A56600
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core B960
Memory
2G DDR3
Graphics Card(s)
NVIDIA Geforce 610M
Hard Drives
640GB HDD
Browser
Chrome
Alvissmin

Here is the Driver for your Wifi . Click on the Download button below


Download



Click Save . Save it to your desktop. Right click on the .zip folder and choose Extract All... Change the word " Downloads" to Desktop and click Next and it will create a folder with the exact name just without the zipper on it.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Thanks... so problem solved? are there any thing i need to download like this?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core B960
Memory
2G DDR3
Graphics Card(s)
NVIDIA Geforce 610M
Hard Drives
640GB HDD
Browser
Chrome
Did you install the driver ? Keep the thread open for a few days and when you don't get any BSOD then you may close the thread by marking it solved .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
yeah..i installed the driver. Thanks both of you Vistaking and koolkat :D
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate 32 bit
CPU
Intel Core B960
Memory
2G DDR3
Graphics Card(s)
NVIDIA Geforce 610M
Hard Drives
640GB HDD
Browser
Chrome
You're welcome .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
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