BSOD netio.sys and tcip.sys

DarkmindeD · Dec 17, 2009

Hi,

I just build a new computer and been having some BSOD, not some loads of them, I even reinstalled my windows and still the same issue. I'm using windows 7 64bit.

I think the issue is with my ethernet card or something based on some googling i've done.
Would someone please help?

I've also attached a list of the minidump files..

Hope to get some help.. I'm really tired with all this.. I've done so much researches and nothing has resolved my issue.

Please... helppppp!!

Ergonpandilus · Dec 17, 2009

One likely problem is network card (NIC) driver? How old is it? If it's integrated, then you should consider to upgrade BIOS as well.

jcgriff2 · Dec 17, 2009

Please zip up and attach some - or all - of the mini kernel dump files.

TGSoldier · Dec 17, 2009

Do you have Outpost firewall installed by chance?

DarkmindeD · Dec 18, 2009

Hi...

Woww.. Amazingly quick reply guys... thanks a lot

Please zip up and attach some - or all - of the mini kernel dump files.

- I've already attached all the files in one text doc and I've also zipped the files from minidump attached in this post.

Do you have Outpost firewall installed by chance?

- I only have Mcafee Virus Scan Enterprise and windows firewall..

One likely problem is network card (NIC) driver? How old is it? If it's integrated, then you should consider to upgrade BIOS as well.

the lan is integrated, and I will try to update the bios...

Any other ideas or tips to stop the BSOD are greatly appreciated..And you guys rockk... thnx for the really quick reply...

And I've installed the latest driver for LAN from realtek website...

How do i update my bios??? I've tried msi live update, and it says current version 2.50, online version 2.50.... well...just take a look at the screenshot attached.

usasma · Dec 18, 2009

50 dumps within the last week! That's a whole lot of dumps!

Start with this:

Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

This looks like a network problem (and I suspect your McAfee products - see the next paragraph). If you've updated your network drivers, then it's gotta be something else in the chain. Have you checked your modem/router/cables? Have you tried another network card (they're about $15 US at any retailer)?

It's also possible that your McAfee product is causing this issue
Please download a free antivirus to test with. I recommend these: Free AntiVirus
Uninstall all of the McAfee products from your system
Then remove the remnants using this free tool: How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)
IMMEDIATELY install and update the free antivirus.
Test to see if this cures the BSOD's

Also, please update these older drivers:

Code:

adfs.SYS     Mon Nov 03 11:48:14 2008
mfeapfk.sys  Thu Sep 18 19:07:25 2008
mfeavfk.sys  Thu Sep 18 19:08:50 2008
mfehidk.sys  Thu Sep 18 19:06:00 2008
mfetdik.sys  Thu Sep 18 19:06:14 2008
NTGLM7X64.sys Tue Feb 26 19:08:57 2008
nvoclk64.sys Tue Sep 04 22:26:33 2007
RushTop64.sys Tue Nov 11 00:15:43 2008

Here's the summary for the BSOD's:

Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec 15 20:27:32.323 2009 (GMT-5)
System Uptime: 0 days 1:06:40.227
BugCheck 1000007E, {ffffffffc0000005, fffff8800157525c, fffff88002fab728, fffff88002faaf80}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+1dc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec 15 19:19:40.730 2009 (GMT-5)
System Uptime: 0 days 1:03:16.759
BugCheck D1, {1800135, 2, 0, fffff880014d6c1e}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+11e24 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec 15 18:15:10.536 2009 (GMT-5)
System Uptime: 0 days 0:46:36.565
BugCheck 1000007E, {ffffffffc0000005, fffff8800164d739, fffff88002fd5728, fffff88002fd4f80}
Probably caused by : tcpip.sys ( tcpip!InetDereferenceAf+9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec 15 17:27:26.154 2009 (GMT-5)
System Uptime: 1 days 3:22:58.183
BugCheck 1000007E, {ffffffffc0000005, fffff8800158025c, fffff88002fab728, fffff88002faaf80}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+1dc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec 15 21:21:00.385 2009 (GMT-5)
System Uptime: 0 days 0:52:15.414
BugCheck 1000007E, {ffffffffc0000005, fffff8800159925c, fffff88002f8f728, fffff88002f8ef80}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+1dc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec 16 10:21:54.534 2009 (GMT-5)
System Uptime: 0 days 12:59:42.563
BugCheck 1000007E, {ffffffffc0000005, fffff8800152c25c, fffff88002f9d728, fffff88002f9cf80}
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+1dc )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Dec 16 10:44:45.428 2009 (GMT-5)
System Uptime: 0 days 0:22:07.457
BugCheck 24, {1904fb, fffff88002f9d868, fffff88002f9d0c0, fffff880012f560d}
Probably caused by : Ntfs.sys ( Ntfs!TxfDereferenceTransaction+19 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Dec 17 00:55:21.287 2009 (GMT-5)
System Uptime: 0 days 14:09:56.316
BugCheck 1000007E, {ffffffffc0000005, fffff8800184a739, fffff88002fb9728, fffff88002fb8f80}
Probably caused by : tcpip.sys ( tcpip!InetDereferenceAf+9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System

DarkmindeD · Dec 20, 2009

Hi... I've test the memory.. its fine... Havent yet done a hard disk check... It's not the Mcafee since i had avg before and i was still having BSOD.. then i unistalled avg and no antivirus were installed, still was having bsod. Then installed mcafee and still Bsod...

I'm currently doing a scan..

Furthermore, how do i update the drivers you listed above??

usasma · Dec 20, 2009

Well, to update the drivers you google their name and match up the results of the google search with what's installed on your computer.

For example, all the files that start with mfe... (mfeapfk.sys, mfeavfk.sys, mfehidk.sys, and mfetdik.sys) are most likely associated with your McAfee software. So you'll have to update that. I'd suggest removing it completely and installing a free antivirus while you're testing things ( Free AntiVirus )

DarkmindeD · Dec 21, 2009

Hi,

Yesterday I unistalled Mcafee and till today no black screen. I'm currently downloading avast free antivirus and also updating the drivers that you mentioned in your previous post.

Well, its rare that the system has not yet come with a BSOD. I think Mcafee was really the issue here.

Well, hope that the system stays fine... Will keep you posted if the BSOD comes again...

Thanks a lot for all your help. You guys were prompt and efficient!!! You rock

usasma · Dec 21, 2009

The issues with Security Center and Internet Security applications aren't very evident when analyzing problems with systems. In most cases removing the app is a last resort (because we're out of all other ideas).

This is why I don't recommend these kind of applications - because when they go bad they'll have you pulling your hair out. Mostly it's the firewall feature that causes issues - but there's other things that can go wrong also.

With the firewall, I haven't used a 3rd party firewall since XP (the old Sygate Personal Firewall freeware). With Vista and 7 I use the Windows Firewall. If you need/want a more customizable firewall, I'd suggest that Sphinx Software add on for the Windows Firewall: Windows 7 Firewall Control : Sphinx Software

chev65 · Dec 21, 2009

The good thing about this place is that it proves beyond any shadow of a doubt what I have been saying all along. AV's are not worth the hassle as they tend to cause more problems than they solve.

After reading the cause of most of these BSOD problems I would say this true beyond any shadow of a doubt.

We should just start off telling people to remove all traces of their AV software before they even bother posting the .dmp because 75 percent of the time the AV software is the cause of the problem.

jcgriff2 · Dec 22, 2009

It is the 3rd party firewall that causes all of the problems - NIS, N360, MIS, KIS, etc... If you look closely at usasma's posted dump output in post #6, you will note the presence of the 0xc0000005 NTSTATUS exception code = a memory access violation. The 3rd party firewall blocks local NETBIOS ports causing Windows 7 & Vista system services to crash.

Post #6 --> http://www.sevenforums.com/448932-post6.html

I have found this in 1000s of users systems; one example --> Tech Support Forum - View Single Post - Download stops working in Windows7, Internet Download Manager, Everywhere

I personally have no issues with updated anti-virus program installations by Norton, Kaspersky, McAfee, etc... just their firewall products.

Happy Holidays!

jcgriff2

.

DarkmindeD · Dec 22, 2009

Hi everyone...

I would like to say a big thanks to you all...

Today we are the 23rd of December and the last BSOD I've had was on the 20th of December! It has been 3 days and no BSOD. Pc has been on for these 3 days...

I don't think the BSOD is gona come again. Even if it comes, I know I've got experts like you to help me out... You guys were wonderful in solving my problem and I'd just like to express my gratitude...

You guys were really fast in resolving my issue. Thanks a million!!!

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