BSOD occuring randomly don't know the cause

Phearo

New member
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I've been having BSODs occuring randomly for the past few days now, from opening a page or loading a game, the BSOD could happen- I don't think there's also an interval between each BSOD, also, I don't hear any beeping and such created by the CPU, but I've never managed to get a proper look at the Screen to know what happened (It would immediately restart my pc)

Sorry to trouble you guys by this, I don't really have much(or any) experience in trouble shooting, but I attached a zip file of the folder I got from the diagnostics tool. Thank you for your help in advance.
 

My Computer My Computer

OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
ECS G31T-M7
Memory
2.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
(1) High Definition Audio Device (2) Screaming Bee Audio
Bugcheck 18 is usually caused by a poorly written or otherwise faulty driver. In the last last case, it may be your ATI Radeon drivers. Always download drivers from the manufacturer's site. Don't rely on third-party support for critical drivers. Also, make sure you have the latest version of Firefox and run full malware scan.

You didn't include valuable additional information in your zip file so further diagnostics may not be offered until the complete file set is provided. Good luck.


BugCheck 18, {854d8418, 856d8768, 1, 1}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmdag.sys ( atikmdag+176b2
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
Bugcheck 18 is usually caused by a poorly written or otherwise faulty driver. In the last last case, it may be your ATI Radeon drivers. Always download drivers from the manufacturer's site. Don't rely on third-party support for critical drivers. Also, make sure you have the latest version of Firefox and run full malware scan.

You didn't include valuable additional information in your zip file so further diagnostics may not be offered until the complete file set is provided. Good luck.


BugCheck 18, {854d8418, 856d8768, 1, 1}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmdag.sys ( atikmdag+176b2
Thank you. I've rolled back my driver and set the computer to make a complete memory dump.
Also an error from Windows Script Host appeared on startup- error 800C0005 about a msxml3.dll file. I'll post again if I still BSOD.
 
Last edited:

My Computer My Computer

OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
ECS G31T-M7
Memory
2.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
(1) High Definition Audio Device (2) Screaming Bee Audio
So just got a BSOD after watching a video. I think I've managed to put all the stuff inside the .zip file now.
I'm gonna try re-updating the ATI drivers, and Scanning the pc again.
 

My Computer My Computer

OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
ECS G31T-M7
Memory
2.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
(1) High Definition Audio Device (2) Screaming Bee Audio
Okay, updated firefox, updated ati drivers, and scanned my computer with Malwarebytes- I'm still encountering the problem.
Here's the latest from what I could grab with the diagnostics tool:
 

My Computer My Computer

OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz
Motherboard
ECS G31T-M7
Memory
2.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
(1) High Definition Audio Device (2) Screaming Bee Audio
You need to update all your ATI drivers including Catalyst Control Center or remove it. The ATI display drivers are still the cause of the Bugcheck 18. This is a driver fault. The drivers are either not compatible with your hardware or not compatible with linking software.

REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 85cbf418, Object type of the object whose reference count is being lowered
Arg2: 873cd080, Object whose reference count is being lowered
Arg3: 00000001, Reserved
Arg4: 00000001, Reserved
The reference count of an object is illegal for the current state of the object.
Each time a driver uses a pointer to an object the driver calls a kernel routine
to increment the reference count of the object. When the driver is done with the
pointer the driver calls another kernel routine to decrement the reference count.
Drivers must match calls to the increment and decrement routines. This bugcheck
can occur because an object's reference count goes to zero while there are still
open handles to the object, in which case the fourth parameter indicates the number
of opened handles. It may also occur when the object’s reference count drops below zero
whether or not there are open handles to the object, and in that case the fourth parameter
contains the actual value of the pointer references count.
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys


FOLLOWUP_IP:
atikmdag+176b2
944296b2 ?? ???
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: atikmdag+176b2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 50d224e9
FAILURE_BUCKET_ID: 0x18_CORRUPT_REF_COUNT_atikmdag+176b2
BUCKET_ID: 0x18_CORRUPT_REF_COUNT_atikmdag+176b2
Followup: MachineOwner
---------
3: kd> lmvm atikmdag
start end module name
94412000 94d95000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Wed Dec 19 14:34:49 2012 (50D224E9)
CheckSum: 009386DC
ImageSize: 00983000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
3: kd> !object 873cd080
GetUlongFromAddress: unable to read from 83da5824
Could not read ObjectType address
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
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