BSOD on fresh installed system.

[Nikkoelite]

Hello there fellow debuggers.

I just got a BSOD on a fresh installed Windows 7 professional x64 system. Therefore my GPU drivers and Soundcard drivers are up to date!

It happened when I was on YouTube and I opened a new video to play, at the time the video was supposed to Play/Load I got the BSOD with the error "SYSTEM_SERVICE_EXCEPTION".


I hope you can help me out, because I don't know how to do it myself.

Thank in advance!

 

[panais]

Hi

Please follow these steps and upload here the crash\bsod folder.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Nikkoelite]

I forgot to add the attachment, here it is tho! I uploaded it to my first post.

Hi

Please follow these steps and upload here the crash\bsod folder.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Thank you I realised it myself after reading my thread hehe, thanks tho.

 

[panais]

You have just one minidump,not very helpful.

Though,

Update your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC

Realtek

Finish with this and post back with any results.

 

[Beast52702]

Minidump is pointing to "ntkrnlmp" or NT kernel, multiprocessing. This is most likely not the cause as this is a crucial windows process.

BugCheck 3B with exception code "0xc0000005"
This exception parameter usually points to a driver issue.

SYSTEM_SERVICE_EXCEPTION (3b)
Usual causes: System service, Device driver, graphics driver, memory

Please try to update all drivers.

Run memtest 86+ following all instructions. The program should be run to atleast 7 full passes.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Also, please enable driver verifier so that we can pinpoint the faulty driver. Follow the instructions carefully.
http://www.sevenforums.com/crash-lo...-driver-verifier-identify-issues-drivers.html


Post back with results and good luck,

MP

 

[Nikkoelite]

Thank you guys I will check this when I get home from school and try your solutions.

Will report back!

Thanks