Solved BSOD on Sleep/Hibernate - random

ortho85 · May 4, 2011

Hi,
I hope I have done this right!
I have a Dell Studio XPS 1647, bought new about 1 year ago. I have not reinstalled the OS, which is OEM Windows 7 Professional, x64, but it is fully updated.
The hardware has not been modified - processor is Intel i5, M540 @ 2.53 GHz. It has 8gb RAM.
Although the System Health Report says no anti-virus, I am running Avira Premium Suite.
I'm getting random BSODs on hibernating or sleep. Can't identify any cause, but it's been happening for about 5 months.
Thanks for any help!
BK

SledgeDG · May 5, 2011

hi ortho and welcome to SF
It looks like those crashes occured ever since you got that computer (the oldest dmp is from May16th 2010)
All crashes(except 3 old ones) point at bcmwl664.sys as a probable cause. That's your Broadcom 802.11g Network Adapter - Dell Wireless 1390 WLAN Mini-Card driver.
you could try to get an updated driver here: Broadcom.com - Downloads & Support

But there is also a chance of Avira causing the problems
I suggest if the driver update doesn't solve the problem you remove Avira with this tool
Avira AntiVir Removal Tool - Download
and replace it with this one for the time being
Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8007aff060, fffff80000ba2748, fffffa800af42320}

Unable to load image \SystemRoot\system32\DRIVERS\avfwim.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for avfwim.sys
*** WARNING: Unable to verify timestamp for bcmwl664.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
Probably caused by : bcmwl664.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007aff060, Physical Device Object of the stack
Arg3: fffff80000ba2748, Functional Device Object of the stack
Arg4: fffffa800af42320, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800af42320

DEVICE_OBJECT: fffffa800a4c3050

DRIVER_OBJECT: fffffa800a49d380

IMAGE_NAME:  bcmwl664.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a53ec10

MODULE_NAME: bcmwl664

FAULTING_MODULE: fffff88005a66000 bcmwl664

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff8000310ab52 to fffff8000309e640

STACK_TEXT:  
fffff800`00ba26f8 fffff800`0310ab52 : 00000000`0000009f 00000000`00000003 fffffa80`07aff060 fffff800`00ba2748 : nt!KeBugCheckEx
fffff800`00ba2700 fffff800`030aa062 : fffff800`00ba2830 fffff800`00ba2830 00000000`00000002 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00ba27a0 fffff800`030a9f06 : fffff800`03238300 00000000`008bca1d 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00ba2810 fffff800`030a9dee : 0000014c`c0c6f9c0 fffff800`00ba2e88 00000000`008bca1d fffff800`03213628 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00ba2e60 fffff800`030a9bd7 : fffffa80`0a6fcbc2 fffffa80`008bca1d 00000000`00000000 00000000`0000001d : nt!KiTimerExpiration+0x1be
fffff800`00ba2f00 fffff800`030a1165 : 00000000`00000000 fffffa80`0a5157b0 00000000`00000000 fffff880`018c9a00 : nt!KiRetireDpcList+0x277
fffff800`00ba2fb0 fffff800`030a0f7c : fffff800`03638460 fffff880`06f35240 fffff800`03638460 fffff880`00000000 : nt!KxRetireDpcList+0x5
fffff880`06f35190 fffff800`030ea31c : 00000000`00000000 fffffa80`0a5157b0 fffffa80`0a5157b0 00000000`00000000 : nt!KiDispatchInterruptContinue
fffff880`06f351c0 fffff800`030a6238 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDpcInterrupt+0xcc
fffff880`06f35350 fffff880`018d4992 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`055e3c00 : nt!KeWaitForSingleObject+0x228
fffff880`06f353f0 fffff880`055e3c8e : fffff880`0192c101 fffffa80`0a64b1a0 fffff880`01911110 fffff880`0192c101 : ndis!NdisWaitEvent+0x32
fffff880`06f35430 fffff880`0192c101 : fffffa80`0a64b1a0 fffff880`01911110 fffff880`0192c101 fffffa80`0a64b1a0 : avfwim+0x6c8e
fffff880`06f35438 fffffa80`0a64b1a0 : fffff880`01911110 fffff880`0192c101 fffffa80`0a64b1a0 fffff880`0197fd2d : ndis!_security_cookie+0x1
fffff880`06f35440 fffff880`0191110f : fffff880`0192c101 fffffa80`0a64b1a0 fffff880`0197fd2d 00000000`00000000 : 0xfffffa80`0a64b1a0
fffff880`06f35448 00000000`00000000 : fffffa80`07d1a870 00000000`00000000 fffff880`0192c110 00000000`00000000 : ndis!ndisFreeReceiveQueue+0x11f


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_bcmwl664.sys

BUCKET_ID:  X64_0x9F_IMAGE_bcmwl664.sys

Followup: MachineOwner
---------

0: kd> lmntsm
start             end                 module name
fffff880`05da3000 fffff880`05de1000   1394ohci 1394ohci.sys Sat Nov 20 05:44:56 2010 (4CE7A6A8)
fffff880`049a8000 fffff880`049ed000   a96hu87n a96hu87n.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
fffff880`0116f000 fffff880`011c6000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`04431000 fffff880`044ba000   afd      afd.sys      Sat Nov 20 04:23:27 2010 (4CE7938F)
fffff880`060e2000 fffff880`060f8000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`080c3000 fffff880`080cb000   ALSysIO64 ALSysIO64.sys Sun Apr 19 15:41:04 2009 (49EB7E50)
fffff880`01509000 fffff880`01514000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`080fc000 fffff880`08107000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`014bb000 fffff880`014c4000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`014c4000 fffff880`014ee000   ataport  ataport.SYS  Sat Nov 20 04:19:15 2010 (4CE79293)
fffff880`064f6000 fffff880`06517000   AtiHdmi  AtiHdmi.sys  Wed Sep 30 09:54:46 2009 (4AC36326)
fffff880`04c19000 fffff880`05540000   atikmdag atikmdag.sys Tue Mar 08 23:32:17 2011 (4D7702D1)
fffff880`04959000 fffff880`049a8000   atikmpag atikmpag.sys Tue Mar 08 23:17:42 2011 (4D76FF66)
fffff960`00940000 fffff960`009a1000   ATMFD    ATMFD.DLL    unavailable (00000000)
fffff880`055dd000 fffff880`055f8000   avfwim   avfwim.sys   Mon Feb 15 05:30:26 2010 (4B792242)
fffff880`0440d000 fffff880`04431000   avfwot   avfwot.sys   Wed Apr 14 04:46:47 2010 (4BC580F7)
fffff880`04542000 fffff880`0455f000   avgntflt avgntflt.sys Thu Nov 11 10:59:48 2010 (4CDC12F4)
fffff880`04911000 fffff880`04933000   avipbb   avipbb.sys   Mon Feb 22 05:08:50 2010 (4B8257B2)
fffff880`01000000 fffff880`0100c000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`080b1000 fffff880`080ba000   BCM42RLY BCM42RLY.sys Tue Jul 07 20:34:55 2009 (4A53E9AF)
fffff880`05a66000 fffff880`05d0e000   bcmwl664 bcmwl664.sys Tue Jul 07 20:45:04 2009 (4A53EC10)
fffff880`0475b000 fffff880`04762000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04900000 fffff880`04911000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`06cf0000 fffff880`06d0e000   bowser   bowser.sys   Tue Feb 22 23:55:04 2011 (4D649328)
fffff880`08107000 fffff880`08117000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`08117000 fffff880`08137000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`07c00000 fffff880`07c8c000   bthport  bthport.sys  Sat Nov 20 05:44:51 2010 (4CE7A6A3)
fffff880`081da000 fffff880`081f2000   BTHUSB   BTHUSB.sys   Sat Nov 20 05:44:33 2010 (4CE7A691)
fffff880`081c9000 fffff880`081da000   btusbflt btusbflt.sys Thu Apr 08 21:11:36 2010 (4BBE7EC8)
fffff880`07b2c000 fffff880`07bb2000   btwaudio btwaudio.sys Wed Jul 01 09:54:56 2009 (4A4B6AB0)
fffff880`07c8c000 fffff880`07d07000   btwavdt  btwavdt.sys  Thu Jun 25 01:50:13 2009 (4A431015)
fffff880`081b9000 fffff880`081c5000   btwl2cap btwl2cap.sys Fri Apr 03 20:28:45 2009 (49D6A9BD)
fffff880`081c5000 fffff880`081c8880   btwrchid btwrchid.sys Thu Jun 25 01:51:37 2009 (4A431069)
fffff960`00650000 fffff960`00677000   cdd      cdd.dll      unavailable (00000000)
fffff880`0455f000 fffff880`0457c000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
fffff880`04744000 fffff880`04752000   cdrbsdrv cdrbsdrv.SYS Mon Feb 20 05:15:35 2006 (43F996C7)
fffff880`0471a000 fffff880`04744000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`06000000 fffff880`06012000   circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`01a00000 fffff880`01a30000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00d24000 fffff880`00d82000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05a60000 fffff880`05a64500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01200000 fffff880`01272000   cng      cng.sys      Sat Nov 20 05:08:45 2010 (4CE79E2D)
fffff880`011f2000 fffff880`011fb000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`04c00000 fffff880`04c10000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
fffff880`0461d000 fffff880`0462b000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0607c000 fffff880`060e1680   CryptOSD CryptOSD.sys Thu Sep 17 11:51:38 2009 (4AB25B0A)
fffff880`0485f000 fffff880`048e2000   csc      csc.sys      Sat Nov 20 04:27:12 2010 (4CE79470)
fffff880`044f4000 fffff880`0451e2a0   CtClsFlt CtClsFlt.sys Mon Jun 15 01:06:41 2009 (4A35D6E1)
fffff880`048e2000 fffff880`04900000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
fffff880`04850000 fffff880`0485f000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01dda000 fffff880`01df0000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`06554000 fffff880`06576000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06c0a000 fffff880`06c1d000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06a00000 fffff880`06c0a000   dump_iaStor dump_iaStor.sys Wed Mar 03 21:51:31 2010 (4B8F2033)
fffff880`0647b000 fffff880`06487000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`05675000 fffff880`05769000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:50:50 2010 (4CE799FA)
fffff880`05769000 fffff880`057af000   dxgmms1  dxgmms1.sys  Sat Nov 20 04:49:53 2010 (4CE799C1)
fffff880`0457c000 fffff880`045b2000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01560000 fffff880`01574000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01514000 fffff880`01560000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`017e9000 fffff880`017f3000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01da0000 fffff880`01dda000   fvevol   fvevol.sys   Sat Nov 20 04:24:06 2010 (4CE793B6)
fffff880`01c96000 fffff880`01ce0000   fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321)
fffff880`057e4000 fffff880`057f1000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`03608000 fffff800`03651000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`057af000 fffff880`057d3000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
fffff880`09252000 fffff880`09265000   hiber_dumpfve hiber_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`09048000 fffff880`09252000   hiber_iaStor hiber_iaStor.sys Wed Mar 03 21:51:31 2010 (4B8F2033)
fffff880`0819b000 fffff880`081b9000   hidbth   hidbth.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`06411000 fffff880`0642a000   HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`06400000 fffff880`06411000   hidir    hidir.sys    Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`0642a000 fffff880`06432080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0646d000 fffff880`0647b000   hidusb   hidusb.sys   Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`06c1d000 fffff880`06ce6000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
fffff880`01d97000 fffff880`01da0000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff880`05de1000 fffff880`05dff000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`012b1000 fffff880`014bb000   iaStor   iaStor.sys   Wed Mar 03 21:51:31 2010 (4B8F2033)
fffff880`055a2000 fffff880`055c6e00   Impcd    Impcd.sys    Mon Oct 12 22:00:51 2009 (4AD3DF53)
fffff880`055c7000 fffff880`055dd000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05540000 fffff880`055a2000   itecir   itecir.sys   Tue Jul 13 05:50:47 2010 (4C3C36F7)
fffff880`05a00000 fffff880`05a51000   k57nd60a k57nd60a.sys Sun Jun 07 03:36:34 2009 (4A2B6E02)
fffff880`05a51000 fffff880`05a60000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06433000 fffff880`06441000   kbdhid   kbdhid.sys   Sat Nov 20 05:33:25 2010 (4CE7A3F5)
fffff800`00bb5000 fffff800`00bbf000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
fffff880`061ba000 fffff880`061fd000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
fffff880`017bd000 fffff880`017d8000   ksecdd   ksecdd.sys   Sat Nov 20 04:21:15 2010 (4CE7930B)
fffff880`01860000 fffff880`0188b000   ksecpkg  ksecpkg.sys  Sat Nov 20 05:10:34 2010 (4CE79E9A)
fffff880`06576000 fffff880`0657b200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`06060000 fffff880`06075000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0451f000 fffff880`04542000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cc1000 fffff880`00d10000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 08:03:51 2010 (4CE7C737)
fffff880`04806000 fffff880`0484fa00   mfehidk  mfehidk.sys  Fri Jul 31 17:59:58 2009 (4A73695E)
fffff880`06052000 fffff880`06060000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0565e000 fffff880`0566d000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06441000 fffff880`0644e000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`06d0e000 fffff880`06d26000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`06d26000 fffff880`06d53000   mrxsmb   mrxsmb.sys   Tue Feb 22 23:56:22 2011 (4D649376)
fffff880`06d53000 fffff880`06da0000   mrxsmb10 mrxsmb10.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`06da0000 fffff880`06dc4000   mrxsmb20 mrxsmb20.sys Tue Feb 22 23:55:12 2011 (4D649330)
fffff880`014ee000 fffff880`014f9000   msahci   msahci.sys   Sat Nov 20 05:33:58 2010 (4CE7A416)
fffff880`047c0000 fffff880`047cb000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`011c6000 fffff880`011d0000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01580000 fffff880`015de000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`018bc000 fffff880`018c7000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01d85000 fffff880`01d97000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`018c8000 fffff880`019bb000   ndis     ndis.sys     Sat Nov 20 04:23:30 2010 (4CE79392)
fffff880`0611c000 fffff880`06128000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`049ed000 fffff880`04a00000   ndisuio  ndisuio.sys  Sat Nov 20 05:50:08 2010 (4CE7A7E0)
fffff880`06128000 fffff880`06157000   ndiswan  ndiswan.sys  Sat Nov 20 05:52:32 2010 (4CE7A870)
fffff880`064e1000 fffff880`064f6000   NDProxy  NDProxy.SYS  Sat Nov 20 05:52:20 2010 (4CE7A864)
fffff880`01a83000 fffff880`01a92000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`01a3e000 fffff880`01a83000   netbt    netbt.sys    Sat Nov 20 04:23:18 2010 (4CE79386)
fffff880`01800000 fffff880`01860000   NETIO    NETIO.SYS    Sat Nov 20 04:23:13 2010 (4CE79381)
fffff880`047cb000 fffff880`047dc000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01df0000 fffff880`01dfc000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0301e000 fffff800`03608000   nt       ntkrnlmp.exe Sat Nov 20 04:30:02 2010 (4CE7951A)
fffff880`0161a000 fffff880`017bd000   Ntfs     Ntfs.sys     Thu Mar 10 22:39:39 2011 (4D79997B)
fffff880`04752000 fffff880`0475b000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`045b2000 fffff880`04605000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`044ce000 fffff880`044f4000   pacer    pacer.sys    Sat Nov 20 05:52:18 2010 (4CE7A862)
fffff880`011dd000 fffff880`011f2000   partmgr  partmgr.sys  Sat Nov 20 04:20:00 2010 (4CE792C0)
fffff880`00e76000 fffff880`00e81000   pavboot64 pavboot64.sys Mon Jun 29 07:50:23 2009 (4A48AA7F)
fffff880`080ba000 fffff880`080c3000   pbfilter pbfilter.sys Sat Nov 06 22:23:54 2010 (4CD60DBA)
fffff880`00fad000 fffff880`00fe0000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`014f9000 fffff880`01509000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`017d8000 fffff880`017e9000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0462b000 fffff880`046d1000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`06517000 fffff880`06554000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d10000 fffff880`00d24000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01574000 fffff880`0157fe00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`060f8000 fffff880`0611c000   rasl2tp  rasl2tp.sys  Sat Nov 20 05:52:34 2010 (4CE7A872)
fffff880`06157000 fffff880`06172000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`06172000 fffff880`06193000   raspptp  raspptp.sys  Sat Nov 20 05:52:31 2010 (4CE7A86F)
fffff880`06193000 fffff880`061ad000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`00d82000 fffff880`00dd3000   rdbss    rdbss.sys    Sat Nov 20 04:27:51 2010 (4CE79497)
fffff880`061ad000 fffff880`061b8000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`047a5000 fffff880`047ae000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`047ae000 fffff880`047b7000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`047b7000 fffff880`047c0000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01d4b000 fffff880`01d85000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`080cb000 fffff880`080f7000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05d34000 fffff880`05d4d000   rimspe64 rimspe64.sys Wed Jul 01 19:54:49 2009 (4A4BF749)
fffff880`05d1b000 fffff880`05d34000   risdpe64 risdpe64.sys Wed Jul 01 05:31:57 2009 (4A4B2D0D)
fffff880`05d4d000 fffff880`05da3000   rixdpe64 rixdpe64.sys Sat Jul 04 06:27:00 2009 (4A4F2E74)
fffff880`04605000 fffff880`0461d000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01272000 fffff880`0128c000   SCDEmu   SCDEmu.SYS   Mon Apr 12 04:52:25 2010 (4BC2DF49)
fffff880`01140000 fffff880`0116f000   SCSIPORT SCSIPORT.SYS Sat Nov 20 05:34:01 2010 (4CE7A419)
fffff880`07ade000 fffff880`07ae9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01d44000 fffff880`01d4b000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
fffff880`01d3c000 fffff880`01d44000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01011000 fffff880`01137000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`08019000 fffff880`080b1000   srv      srv.sys      Tue Feb 22 23:56:21 2011 (4D649375)
fffff880`07d46000 fffff880`07db0000   srv2     srv2.sys     Tue Feb 22 23:56:00 2011 (4D649360)
fffff880`07ae9000 fffff880`07b1a000   srvnet   srvnet.sys   Tue Feb 22 23:55:44 2011 (4D649350)
fffff880`0657c000 fffff880`065fb000   stwrt64  stwrt64.sys  Thu Jan 21 05:15:11 2010 (4B58292F)
fffff880`061b8000 fffff880`061b9480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01a92000 fffff880`01c96000   tcpip    tcpip.sys    Sat Nov 20 04:25:52 2010 (4CE79420)
fffff880`07b1a000 fffff880`07b2c000   tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844)
fffff880`04400000 fffff880`0440d000   TDI      TDI.SYS      Sat Nov 20 04:22:06 2010 (4CE7933E)
fffff880`047dc000 fffff880`047fe000   tdx      tdx.sys      Sat Nov 20 04:21:54 2010 (4CE79332)
fffff880`01600000 fffff880`01614000   termdd   termdd.sys   Sat Nov 20 06:03:40 2010 (4CE7AB0C)
fffff880`019bb000 fffff880`019fb000   truecrypt truecrypt.sys Mon Nov 23 12:22:57 2009 (4B0AC4F1)
fffff960`00440000 fffff960`0044a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04933000 fffff880`04959000   tunnel   tunnel.sys   Sat Nov 20 05:51:50 2010 (4CE7A846)
fffff880`06075000 fffff880`0607c000   TurboB   TurboB.sys   Mon Nov 02 15:47:34 2009 (4AEF4566)
fffff880`06012000 fffff880`06024000   umbus    umbus.sys    Sat Nov 20 05:44:37 2010 (4CE7A695)
fffff880`0644e000 fffff880`0646b000   usbccgp  usbccgp.sys  Sat Nov 20 05:44:03 2010 (4CE7A673)
fffff880`0646b000 fffff880`0646cf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`057d3000 fffff880`057e4000   usbehci  usbehci.sys  Sat Nov 20 05:43:54 2010 (4CE7A66A)
fffff880`06487000 fffff880`064e1000   usbhub   usbhub.sys   Sat Nov 20 05:44:30 2010 (4CE7A68E)
fffff880`05600000 fffff880`05656000   USBPORT  USBPORT.SYS  Sat Nov 20 05:44:00 2010 (4CE7A670)
fffff880`06024000 fffff880`06051280   usbvideo usbvideo.sys Sat Nov 20 05:44:34 2010 (4CE7A692)
fffff880`011d0000 fffff880`011dd000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`04762000 fffff880`04770000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04770000 fffff880`04795000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e81000 fffff880`00ebd000   vmbus    vmbus.sys    Sat Nov 20 04:57:29 2010 (4CE79B89)
fffff880`01ce0000 fffff880`01cf0000   vmstorfl vmstorfl.sys Sat Nov 20 04:57:30 2010 (4CE79B8A)
fffff880`00fe0000 fffff880`00ff5000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`01cf0000 fffff880`01d3c000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`05d0e000 fffff880`05d1b000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`0188b000 fffff880`018a1000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`06ce6000 fffff880`06cf0000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`018a1000 fffff880`018bc000   wanarp   wanarp.sys   Sat Nov 20 05:52:36 2010 (4CE7A874)
fffff880`04795000 fffff880`047a5000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00efa000 fffff880`00f9e000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f9e000 fffff880`00fad000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`044c5000 fffff880`044ce000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`05656000 fffff880`0565e000   whmice2k whmice2k.sys Fri Jan 26 03:50:00 2007 (45B9C0B8)
fffff960`00090000 fffff960`003a2000   win32k   win32k.sys   unavailable (00000000)
fffff880`00ebd000 fffff880`00ed1000   winhv    winhv.sys    Sat Nov 20 04:20:02 2010 (4CE792C2)
fffff880`057f1000 fffff880`057fa000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`01137000 fffff880`01140000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`044ba000 fffff880`044c5000   ws2ifsl  ws2ifsl.sys  Mon Jul 13 20:10:33 2009 (4A5BCCF9)
fffff880`081f2000 fffff880`081fd000   WSDPrint WSDPrint.sys Mon Jul 13 20:39:20 2009 (4A5BD3B8)
fffff880`08149000 fffff880`0816a000   WudfPf   WudfPf.sys   Sat Nov 20 05:42:44 2010 (4CE7A624)
fffff880`0816a000 fffff880`0819b000   WUDFRd   WUDFRd.sys   Sat Nov 20 05:43:32 2010 (4CE7A654)

-DG

ortho85 · May 5, 2011

Thanks!!

Thank you for this. It's very frustrating for a computer amateur - this is really helpful.
If the BSODs are dating back to May 2010, I guess it shouldn't be Avira, since I only bought that in August. However, I will try both suggestions.
Again - I really appreciate this help!
BK

ortho85 · May 25, 2011

Fixed - I think

There was no newer Broadcom driver, but I reinstalled the same one anyway. That didn't help - another BSOD.

So I contacted Dell (under warranty). They advised "updating" a BIOS driver, network driver and 'System Software'. I downloaded these - only the BIOS was new, but I installed all 3 anyway.

Since then, no BSODs - so I hope it's fixed.

Thanks.

SledgeDG · May 26, 2011

That is good news I'll keep my fingers crossed

Thanks for the feedback

-DG

ortho85 · May 26, 2011

Murphy's Law

So, after posting that I had 2 weeks BSOD-free what happened? You guessed! Pushed the Sleep button and went to bed.
This morning - there's the BSOD!!
Now to see if it's a one-off, or back regularily.
Cheers!

ortho85 · Jun 7, 2011

Nope - not solved.

Return of the random BSODs. I'm back on to Dell support. They suggested a System Restore, but I don't have any older than 10 days ago, for some reason.

When I tried a safe mode restore to that date, guess what? A BSOD during System Restore! WTF?

Now waiting any further help!

Cheers.

ortho85 · Jun 26, 2011

Problem not solved - New files attached

Help, please.

Long story short, I have a new HDD and have reinstalled everything from scratch, but still getting BSODs. I have attached the new zip file.

More detail -

Dell Support decided that the problem was the HDD - even though the full test showed no errors?
They told me to back up, and a new HDD was sent.
I installed this, and restored the disk image.
BSODs continued, so I formatted the new HDD and reinstalled everything (fun!).
Seemed Ok for a couple of days, but as I added back more stuff, random BSODs again.
I have tried to associate them with something, but can't put my finger on it. My latest suspect was Utorrent, so I switched to Vuze. These were running when I had my latest 2 BSODs.

System is still the same as when I first posted, just a new HDD, and many wasted hours!

Cheers

LiquidSnak · Jun 26, 2011

Try disabling hybrid sleep

Turn Off Hybrid Sleep in Windows 7 — MAXIMUMpcguides – Windows 7 tips, tricks, help, and how-to guides

ortho85 · Jun 26, 2011

Thanks for the reply - but Hybrid Sleep was already "Off".

Cheers.

ortho85 · Jul 2, 2011

It's a bit worrying how many BSODs are in this forum, and how few seem to be resolved. I guess we just live with them (or buy a Mac?)

Cheers

LiquidSnak · Jul 3, 2011

I'll snag someone who is BSOD debugging capable, as I am no good at it.

Jonathan_King · Jul 3, 2011

Hello,

All the crashes mention a problem with Avira, though the Broadcom drivers are also mentioned. You might be able to work around the problem by removing Avira. Use this tool for complete removal: http://dlpro.antivir.com/package/removaltool/win32/en/removaltool-win32-en.exe

Install MSE for now: Virus, Spyware & Malware Protection | Microsoft Security Essentials

The true problem is probably with that Broadcom wireless driver. See if you can get newer ones from here: Drivers and Downloads

If not, you only have a couple of options. 1) Send the laptop back to Dell under the warranty, or 2) disable the wireless in the BIOS and purchase an external USB wireless adapter instead. Or you could just disable it and use the Ethernet instead.

Hopefully, the Avira removal will successfully boycott the issue, we'll see!

...Summary of the dumps:

Code:

[font=lucida console]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 19 04:40:00.696 2011 (UTC - 4:00)
System Uptime: 0 days 0:47:39.132
*** WARNING: Unable to verify timestamp for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by : pci.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_bcmwl664_IMAGE_pci.sys
BiosReleaseDate = 04/01/2011
SystemProductName = Studio XPS 1647
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Wed Jun 15 04:28:55.186 2011 (UTC - 4:00)
System Uptime: 0 days 2:04:11.622
*** WARNING: Unable to verify timestamp for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by : pci.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_bcmwl664_IMAGE_pci.sys
BiosReleaseDate = 04/01/2011
SystemProductName = Studio XPS 1647
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jun 25 19:33:50.177 2011 (UTC - 4:00)
System Uptime: 1 days 22:03:32.613
*** WARNING: Unable to verify timestamp for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by : pci.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_bcmwl664_IMAGE_pci.sys
BiosReleaseDate = 04/01/2011
SystemProductName = Studio XPS 1647
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 19 07:41:57.303 2011 (UTC - 4:00)
System Uptime: 0 days 2:09:31.739
*** WARNING: Unable to verify timestamp for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by : pci.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_bcmwl664_IMAGE_pci.sys
BiosReleaseDate = 04/01/2011
SystemProductName = Studio XPS 1647
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 19 03:50:12.655 2011 (UTC - 4:00)
System Uptime: 0 days 2:53:56.143
*** WARNING: Unable to verify timestamp for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for avfwim.sys
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by : pci.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_bcmwl664_IMAGE_pci.sys
BiosReleaseDate = 04/01/2011
SystemProductName = Studio XPS 1647
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
 
  
[/font]

ortho85 · Jul 3, 2011

Thanks!

I will try these solutions. I was unable to get an update for the Broadcom drivers when this was first suggested a few weeks ago, and Avira was installed about 4 months after the BSODs started.

I really appreciate the help, and will report back after I check everything.

Cheers

SledgeDG · Jul 4, 2011

It's just an idea but it doesn't cost anything: a lot of laptops have a button or function key combination to en/disable wireless. Have you ever tried to switch off wireless operations before you push the sleep button?

-DG

ortho85 · Jul 4, 2011

Good thought. I'll try it.

The only problem is the intermittency of the fault. Probably only happens every 10-20 hibernates. I will experiment.

Thanks.

ortho85 · Aug 23, 2011

SOLVED - I hope!!

Just reporting back.

Although I had a paid subscription to Avira, I took your advice and uninstalled it. I have not had a BSOD since - thank you!!!! It's over a month now.

Of course, Murphy's Law applies, and my computer will now implode.

Thanks, again.

Jonathan_King · Aug 23, 2011

Thanks for the update Ortho, glad to hear it!

Solved BSOD on Sleep/Hibernate - random

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

Resident Weeaboo

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

Resident Weeaboo

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

New member

My Computer My Computer

Similar threads

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer