Solved bsod ox00000007a

[espresso1]

Do you think upgrading to Windows 10 can solve it?
or it is better to reinstall windows 7 first?
the technician who replaced for me pc board , hdd and ssd
and cooler examined all the ports and cables most of them are new
so i cannot see how it can cause the problem.

why i still see on event log 381k temperature after replacing the cooler?
Do you think power supplier can cause this problem?
this is the only part i did not replaced

is there any tool to examine the power supply it gives?

 

[axe0]

It is not smart to upgrade on an unstable system.
Depends on what cooler you have replaced with what other coller and how it is installed.
A PSU can cause many problems, I can't be more specific.
Replacing a component doesn't automatically rule it out just because it is replaced, a replaced/new component could still cause problems.

http://www.sevenforums.com/tutorials/301799-psu-test-dc-output-voltage.html

 

[espresso1]

you can see what cooler i changed if you scroll back
i do not think i would get more help here thank you
obviously the cooler was not the problem
no one knows what is the problem

 

[axe0]

You give very little information about your system specs, how can we help proper without some actual specs? You only give the manufacturers of the components, but that is not enough. Read my instructions below to fill in your system specs so we can check more.

That is what we're trying to do, diagnose to find the problem. Do you really think that this is a 1,2,3 thing?

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

 

[espresso1]

done

 

[axe0]

What Anti-Virus program are you using?

Are you still keeping an eye on the temps real-time?

 

[espresso1]

microsoft security essentials (it is in the list)
i try to keep eye never exceed 45 in effort test
here some results

 

[axe0]

When has the CPU been replaced, because of the thermal paste.
Improper replacing the thermal paste could cause high temps too and even damage the CPU

 

[espresso1]

i am not sure i understand the cpu has not been replaced yet
only mother board and after a week the cooler too
also hard disk been replaced before that
do you think the original cpu is damaged?
is there a way to check it?
do you recommend to replace it any way?

 

[axe0]

Thermal paste

Thermal grease (also called CPU grease, heat paste, heat sink compound, heat sink paste, thermal compound, thermal gel, thermal interface material, thermal paste, or grey goo) is a kind of thermally conductive (but usually electrically insulating) adhesive, which is commonly used as an interface between heat sinks and heat sources (e.g., high-power semiconductor devices). The grease gives a mechanical strength to the bond between the heat sink and heat source, but more importantly, it eliminates air gaps or spaces (which act as thermal insulator) from the interface area.

Source: https://en.wikipedia.org/wiki/Thermal_grease

I don't think the CPU is damaged, honestly don't know.
My thoughts are that replacing the thermal paste might help a bit.
You can test the CPU using Prime95 and IntelBurnTest

Diagnostic Test

 CPU TEST

Run Prime95 and IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Forums & http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

   Warning

Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

 

[espresso1]

well ,thermal paste has been replaced twice the last month one time when i replaced motherboard but with old cooler
and last week with new cooler it was done by professional so i do not suspect it is not good enough.

i did the stress test earlier this morning as told you the max temp was 45 did not find any problem

where does it leaves us at this point?

 

[axe0]

IMHO you shouldn't keep saying that because some tech person did it it is good and doesn't give problems.
Everyone can make mistakes, it is better to let someone else who you know from does know it check it instead.

 

[espresso1]

the prime 95 is running in stress test more then 6 hours
does it stop by itself?
is it ok to stop it now?

 

[axe0]

Prime95 doesn't stop by itself and yes you can stop it, 6 hours is more then enough.
What is the highest temperature the CPU reached?

 

[espresso1]

44 but most of the time around 40 as i exit drop to 30

 

[axe0]

That is a very low temp

Please try to update the BIOS, you are using version FA dating 12th Dec 2015 while there is version F7 dating 11th Aug 2015 available
GIGABYTE - Motherboard - Socket 1150 - GA-H81M-HD3 (rev. 1.0)
Be careful with updating the BIOS, if something goes wrong it may be possible that you brick it meaning you can't use the motherboard anymore.
Although this risk is always present, updating the BIOS sometimes solves problems.

To come back at my other suggestions, have you already done something with testing the PSU and what is it you don't understand with updating the graphics card drivers.

If you don't understand something, please ask.

 

[espresso1]

just experienced another blue screen 7a
attached the dm log collector
temperature was 29 ,everything freezes i cannot use the mouse and alt ctrl del is not functioning either
after a while i get blue screen and the reboot screen
nir soft blue screen view is not mentioning this crash and not yesterday crash so what is it?

 

[axe0]

How recent are the files in C:\Windows\Minidump\?

If they aren't recent enough, please make sure the following is done

1. In the services, search services.msc, check for the Windows Error Reporting Service and make sure the startup type is manual. Right click the service > properties to change the startup type.
2. Please check the dump settings
3. http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

 

[espresso1]

here is the report
i tried to update the driver with intel driver update utility
but when after he find the newer version and trying to install it iget massage that my current version is newer?

 

[axe0]

Please make sure no cd is in your cd/dvd player.
If none is in the player, then your cd/dvd player is causing issues

Event[23409]:
  Log Name: System
  Source: cdrom
  Date: 2015-11-06T10:32:32.139
  Event ID: 7
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Guy-PC
  Description: 
[COLOR="Red"]The device, \Device\CdRom0, has a bad block.[/COLOR]

The Intel graphics drivers have been flagged

1. Please visit Display Driver Uninstaller Download version 15.7.2.2 to download the Display Driver Uninstaller (DDU)
2. Boot to safe mode and open DDU in safe mode, make sure the settings are set according to the picture below
   
   View attachment 379281​
3. Download new drivers from https://downloadcenter.intel.com/pr...2000-for-2nd-Generation-Intel-Core-Processors
4. Make sure you ONLY install drivers

fffff880`0356a0b8  fffff880`04f3a6bbUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x2626bb
0: kd> lmvm igdkmd64
start             end                 module name
fffff880`04cd8000 fffff880`051a4000   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        [COLOR="red"]Wed Aug 05 06:53:18 2015[/COLOR] (55C196BE)
    CheckSum:         004B5003
    ImageSize:        004CC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4