BSOD playing Dota2

jonathanwu

New member
Local time
3:02 PM
Messages
11
BSODs only happen during Dota2. I haven't played many other games I don't know if its computer games that cause the BSOD or just Dota2.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none
Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
[COLOR=Red]Windows 7 Kernel Version 7600 MP[/COLOR] (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If memtest comes clean, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip


Let us know the results, with the subsequent crash dumps, if any.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Edit:
Arc,
Sorry, crappy internet connection here :D

jonathanwu,

STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes:
Device driver, memory, kernel

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes:
Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes:
System service, Device driver, graphics driver, ?memory

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP
Usual causes:
Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

STOP 0x000000C2: BAD_POOL_CALLER
Usual causes:
Device driver, ?Memory

___________________________________________

- Check your RAM. Your dump files indicate possible memory corruption, especially the Bugcheck 7F.
:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Make at least 8 passes. also take note on point #3.

See Arc's post above

- Do you, by any chance, overclock? If yes, return to stock settings. Overclock often results in system instability
Code:
4: kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz"
[B][COLOR="Red"]MaxSpeed:     2800
CurrentSpeed: 2801[/COLOR][/B]

- Try to update your DirectX drivers as it is causing the crash also
Code:
    Loaded symbol image file: dxgkrnl.sys
    Image path: \SystemRoot\System32\drivers\dxgkrnl.sys
    Image name: dxgkrnl.sys
    [B][COLOR="red"]Timestamp:        Tue Jul 14 06:38:56 2009 (4A5BC590)[/COLOR][/B]
:ar: Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center

- Check for possible system file damage
On elevated command prompt, run these two commands:
:ar: chkdsk /r /f
:ar: SFC /scannow

Let us know the results (Arc's catchprase :p )

_____________________________________________
BSOD ANALYSIS
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800255fbf9, fffff8800a18dac0, 0}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
Probably caused by : memory_corruption

Followup: memory_corruption
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 6f8, fffff88003c78785}

*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Unable to open image file: C:\ProgramData\dbg\sym\dxgkrnl.sys\4A5BC590f4000\dxgkrnl.sys
The system cannot find the file specified.

Probably caused by : dxgkrnl.sys ( dxgkrnl+32785 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff880043ab403, 0, 2b1c203dce0}

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
Probably caused by : memory_corruption

Followup: memory_corruption
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 1097, 34edd, fffff900c20d4ba0}


fffff900c20d40f0 doesn't look like a valid small pool allocation, checking to see
if the entire page is actually part of a large page allocation...

GetUlongFromAddress: unable to read from fffff800030331b0
Probably caused by : win32k.sys ( win32k!memset+10a0 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41201, fffff680000407d0, 80600003a5d3e847, fffffa80100a3c60}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13bf2 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
 

My Computer

OS
Windows 7
CPU
Intel Pentium 4 (Prescott) 478
Motherboard
ASUS P4P800SE
Memory
1GB (2x512MB) Dual Channel PC-3200
Graphics Card(s)
NVIDIA GeForce FX5200 128MB
Monitor(s) Displays
Samsung SyncMaster 551v 15"
Screen Resolution
1024x768 pixels 60Hz 32bit True Color
Cipley,

I don't know if my computer is overclocked. I did reset my bios to optimal settings recently (this was after the crashes started).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none
it's ok then. proceed with the other tests :D
 

My Computer

OS
Windows 7
CPU
Intel Pentium 4 (Prescott) 478
Motherboard
ASUS P4P800SE
Memory
1GB (2x512MB) Dual Channel PC-3200
Graphics Card(s)
NVIDIA GeForce FX5200 128MB
Monitor(s) Displays
Samsung SyncMaster 551v 15"
Screen Resolution
1024x768 pixels 60Hz 32bit True Color
my computer just bsoded with the error message BSOD PFN_LIST_CORRUPT
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
i ran memtest before i started this forum. I got around 7 passes. I didnt run memtest after that because my computer had stopped crashing. I recently moved my setup and my harddrive started making a weird sound at start up and sometimes while running. This is my hdd not my ssd, and my computer started crashing again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none
Display driver is a problem here.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880051e5589, fffff8800a188130, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
[COLOR=Red]Probably caused by : nvlddmkm.sys[/COLOR] ( nvlddmkm+932589 )

Followup: MachineOwner
---------
And it is the latest version installed.
Code:
fffff880`048b3000 fffff880`0535e000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
[COLOR=Red]    Image name: nvlddmkm.sys
    Timestamp:        Fri Mar 15 07:07:00 2013[/COLOR] (51427B3C)
    CheckSum:         00A8D47C
    ImageSize:        00AAB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to roll it back to an earlier version you installed, as the latest one causes issues in some cases.
Device Manager - Roll Back Driver

Also you need to enable Driver Verifier as suggested earlier, in the second post of the thread.

As you are thinking about the storage devices, check that the firmware of the OCZ-VERTEX3 SSD is up to date. OCZ Toolbox: Firmware & BIOS Updates

Let us know the situation.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I dont have the option to roll back my driver, mainly because i recently installed my windows and installed the latest nvidia driver. Also which option am i supposed to pick in OCZ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none
I dont have the option to roll back my driver, mainly because i recently installed my windows and installed the latest nvidia driver.

  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 306.23 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Also which option am i supposed to pick in OCZ?

View attachment 268651
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I ran memtest for 9 passes so far. How do i record the error details?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
on the top left the title "Memtest86 v4 2.0" was highlighted in red.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none
No, not that. Anything like this? Any red line at the test area?

kakytf.jpg


Have you altered the graphics driver? Have you updated the SSD firmware? Is there any more BSOD?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
No, nothing that scary. just the title was in red. Also i have an update on the situation. My computer does not crash if i am running only dota. I have 2 monitors connected to my graphics card, Dell(primary) and BenQ. If i am running videos on my BenQ monitor it crashes. Otherwise it seems to run fine if im just running Dota on my Dell monitor and other things like spotify, word, etc in my BenQ monitor.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none
So it appears that the hardware is not being able to take the stress after a certain extent.

Let it run within its limitations in this case.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Ok, I recently had a lot of crashes. I updated windows with any updates it had left except the language packs. I think it updated my NVIDIA Graphics card as well (this was after the initial round of BSODS). Also, in an earlier reply you asked me if I was overclocking my CPU. Could that be the issue and is it possible to underclock?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none
Overclocking, if failing, may cause a total instability. As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Follow the method three: Clear the COMS by reseating the COMS battery.

Let us know how it is running at default settings.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
crashes are still continuing
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Windows 7 Ultimate x64
Motherboard
EVGA P55 SLI
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GTX 580
Antivirus
none
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