Solved BSOD Random 0x000000BE nvlddmkm.sys

[StarrBurst]

I am randomly getting a BSOD. I have found no pattern to when I get it. (Gotten it gaming, browsing internet, and so on.) Browsed internet and the forums here and have not found anything useful looking. Attached is the .zip from the SF diagnostic tool.

Thanks in advanced for helping.

 

[koolkat77]

Welcome

[FONT=Verdana]Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yusra\Downloads\StarrBurst\090712-29312-01.dmp][/FONT]  [FONT=Verdana]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols[/FONT] [FONT=Verdana]
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`03200000 PsLoadedModuleList = 0xfffff800`03444670
Debug session time: Sat Sep  8 07:23:15.837 2012 (UTC + 6:00)
System Uptime: 1 days 12:30:52.992
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.[/FONT] [FONT=Verdana]

[COLOR=Red]BugCheck BE, [/COLOR][/FONT]  [FONT=Verdana]{fffff8801361d630, 80000004108f7121, fffff8800af93410, b}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2[/FONT] [FONT=Verdana]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :[COLOR=Red] nvlddmkm.sys ( nvlddmkm+e1a37 )[/COLOR]

Followup: MachineOwner[/FONT] [FONT=Verdana]
---------

5: kd> !analyze -v[/FONT] [FONT=Verdana]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR=Red]ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)[/COLOR][/FONT]  [FONT=Verdana]
An attempt was made to write to readonly memory.  The guilty driver is on the
stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff8801361d630, Virtual address for the attempted write.
Arg2: 80000004108f7121, PTE contents.
Arg3: fffff8800af93410, (reserved)
Arg4: 000000000000000b, (reserved)

Debugging Details:[/FONT] [FONT=Verdana]
------------------


CUSTOMER_CRASH_COUNT:  1[/FONT]  [FONT=Verdana]

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT[/FONT] [FONT=Verdana]

BUGCHECK_STR:  0xBE[/FONT] [FONT=Verdana]

PROCESS_NAME:  java.exe[/FONT] [FONT=Verdana]

CURRENT_IRQL:  0[/FONT] [FONT=Verdana]

TRAP_FRAME:  fffff8800af93410 -- (.trap 0xfffff8800af93410)[/FONT] [FONT=Verdana]
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8801361d5e0 rbx=0000000000000000 rcx=fffffa8010d734c0
rdx=fffffa800d60c010 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880130eda37 rsp=fffff8800af935a0 rbp=fffff8800af93ab0
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000001
r11=fffff8801361d5e0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nvlddmkm+0xe1a37:
fffff880`130eda37 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003227122 to fffff8000327f1c0[/FONT] [FONT=Verdana]

STACK_TEXT:  [/FONT] [FONT=Verdana]
fffff880`0af932a8 fffff800`03227122 : 00000000`000000be fffff880`1361d630 80000004`108f7121 fffff880`0af93410 : nt!KeBugCheckEx
fffff880`0af932b0 fffff800`0327d2ee : 00000000`00000001 fffff880`1361d630 fffffa80`0cd8b300 00000000`c00000e8 : nt! ?? ::FNODOBFM::`string'+0x4522e
fffff880`0af93410 fffff880`130eda37 : 00000000`c00000e8 fffff880`0af935e0 fffffa80`0e01b010 fffffa80`0e52b5c0 : nt!KiPageFault+0x16e
fffff880`0af935a0 00000000`c00000e8 : fffff880`0af935e0 fffffa80`0e01b010 fffffa80`0e52b5c0 00000000`00000000 : nvlddmkm+0xe1a37
fffff880`0af935a8 fffff880`0af935e0 : fffffa80`0e01b010 fffffa80`0e52b5c0 00000000`00000000 fffffa80`0e50a000 : 0xc00000e8
fffff880`0af935b0 fffffa80`0e01b010 : fffffa80`0e52b5c0 00000000`00000000 fffffa80`0e50a000 fffff880`0af93600 : 0xfffff880`0af935e0
fffff880`0af935b8 fffffa80`0e52b5c0 : 00000000`00000000 fffffa80`0e50a000 fffff880`0af93600 fffff880`131a766a : 0xfffffa80`0e01b010
fffff880`0af935c0 00000000`00000000 : fffffa80`0e50a000 fffff880`0af93600 fffff880`131a766a fffffa80`00000000 : 0xfffffa80`0e52b5c0


STACK_COMMAND:  kb[/FONT]  [FONT=Verdana]

FOLLOWUP_IP: [/FONT] [FONT=Verdana]
nvlddmkm+e1a37
fffff880`130eda37 ??              ???

SYMBOL_STACK_INDEX:  3[/FONT] [FONT=Verdana]

SYMBOL_NAME:  nvlddmkm+e1a37[/FONT] [FONT=Verdana]

FOLLOWUP_NAME:  MachineOwner[/FONT] [FONT=Verdana]

MODULE_NAME: nvlddmkm[/FONT] [FONT=Verdana]

IMAGE_NAME:  nvlddmkm.sys[/FONT] [FONT=Verdana]

DEBUG_FLR_IMAGE_TIMESTAMP:  4fece178[/FONT] [FONT=Verdana]

FAILURE_BUCKET_ID: [/FONT] [FONT=Verdana][COLOR=Red] X64_0xBE_nvlddmkm+e1a37[/COLOR][/FONT][FONT=Verdana]

BUCKET_ID:  [/FONT] [FONT=Verdana][COLOR=Red]X64_0xBE_nvlddmkm+e1a37[/COLOR][/FONT][FONT=Verdana]

Followup: MachineOwner[/FONT] [FONT=Verdana]
---------

5: kd> lmvm nvlddmkm[/FONT] [FONT=Verdana]
start             end                 module name
fffff880`1300c000 fffff880`13ced000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR=Red]Fri Jun 29 04:58:00 2012 (4FECE178)[/COLOR]
    CheckSum:         00CC42A5
    ImageSize:        00CE1000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4[/FONT]

BSOD Index
STOP 0x000000BE: ATTEMPTED_WRITE_TO_READONLY_MEMORY Usual causes: Device driver, Memory

Suggestions:

• Download and install Driver_Sweeper
• Reboot the computer to http://www.sevenforums.com/tutorials/666-advanced-boot-options.html, Safe Mode.
• Click on the start rb: and search for Driver Fusion
• Uninstall the drivers of your nVidia display driver

Boot normally and go to Drivers - Download NVIDIA Drivers | Using option 2 from this link :ar: Drivers - Download NVIDIA Drivers | nvlddmkm.sys

The next thing to do is test your memory - following this tutorial preferably overnight for 8 passes at least:
:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Post back results

 

[StarrBurst]

Re: KoolKat

Thanks for the quick reply. Just ran driver sweeper to remove nvidia driver, and I am installing the new driver now. Overnight I will run the Mem check and post results tomorrow after work.

Thanks.

 

[koolkat77]

You're welcome
Keep us posted

 

[StarrBurst]

As I said I did the graphics driver fix. I ran the Memtest86+ v4.20. I let it run 18 hr and 35 mins. it did over 5 passes with no error. If you would like me to upload a pic of results, let me know. Since the BSODs are few and far between, I will post down the road if anything else comes up.

Thanks
StarrBurst

 

[koolkat77]

Please upload the latest dumps

 

[StarrBurst]

Upload again even though I haven't crashed yet?

 

[koolkat77]

Not now..just when the occur again

 

[StarrBurst]

Crashed again. Had Arma 2 open, a java app, Chrome, and ventrilo.
Attached is Zip from SF Diag.

 

[koolkat77]

Caused by the Direct X

Try this: Run DirectX Diagnostic Tool

DirectX Diagnostic Tool helps you troubleshoot issues with the DirectX suite of multimedia technologies that come with Windows. If you're having trouble getting game animation or a movie to run properly, you should run DirectX Diagnostic Tool to try to find the source of the problem.
To run DirectX Diagnostic Tool

• Open DirectX Diagnostic Tool by clicking the Start button
  
  , typing dxdiag in the Search box, and then pressing ENTER.

Using DirectX Diagnostic Tool to diagnose problems

Here are some of the things you should be looking for:

• Lack of hardware acceleration. Some programs run very slowly or not at all unless Microsoft DirectDraw or Direct3D hardware acceleration is available. Click the Display tab, and then under DirectX Features, check to see whether DirectDraw, Direct3D, or AGP Texture acceleration is marked Not Available. If so, you might consider upgrading your hardware. You might also need to turn on graphics acceleration.
  To turn on graphics acceleration
  
  
  1. Open Display Settings by clicking the Start button
     
     , clicking Control Panel, clicking Appearance and Personalization, clicking Personalization, and then clicking Display Settings.
  2. Click Display Settings, and then click Advanced Settings.
  3. Click the Troubleshoot tab, and then click Change Settings.
     
     If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  4. Move the Hardware Acceleration slider to Full.
  
  
• Devices are not connected. If a joystick or other input device fails to respond, it may not be properly set up. Make sure the device is present on the Input tab of DirectX Diagnostic Tool. If not, reinstall the game controller or input device by unplugging it and then plugging it back in.
• Unsigned drivers are present. Microsoft has not tested unsigned drivers for full compatibility with the latest version of DirectX. We recommend that you use drivers that are digitally signed by Microsoft Windows Hardware Quality Labs (WHQL).

Also, if you have another graphics card or a built in video slot try using that and see if you're getting crashes

 

[StarrBurst]

Ran the DirectX Diag, only interesting thing is my Razer Tron Mouse shows up twice. My computer BSOD while playing tf2 about 10 mins ago. It was a different error dealing with what appeared to be an ntfs error. Attached the zip w/ those dump files. Also included the DX Diag txt results for both x86 and x64.

Thanks for all the time so far you put into this.

Starrburst

 

[koolkat77]

I can't see the attachment?

 

[StarrBurst]

K attached it to the previous post

 

[koolkat77]

Still shows dxgmms1.sys and Ntfs.sys

Time to enable driver verifier.

Lets enable driver verifier to rule out buggy drivers
:ar: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Information
Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

Driver Verifier monitors kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. It can subject the drivers to a variety of stresses and tests to find improper behavior.

Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

 

[StarrBurst]

So I started the program, but only selected it to test those two .sys files. Should I just let my computer run overnight, and during school tomorrow?

 

[koolkat77]

Yup sure

 

[StarrBurst]

So it blue screened this monring (8:16 am central according to dmp log). I then restarted it at like 8:30 when I came down to check on it. It has not crashed since. Driver Verifier is still running causing my computer to run slower than usual.

Attached is zip like usual.

 

[StarrBurst]

UPDATE: currently stopping driver verifier so I can do some stuff on my computer without the lag from it.

EDIT: Before I even finished my skype call my computer BSOD again. so when it restarted, I stopped verifier.exe. When I hit restart for it to take effect, the computer bsod as it was closing stuff to reboot.

So of course attached is the zip file.

 

[koolkat77]

You're getting errors with your USB port
Follow the steps in this tutorial for a possible fix:
:ar: http://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html

 

[StarrBurst]

Followed those steps. Guess I will let you know if/when I get another BSOD

Thanks again for all your help!