BSOD started randomly now consistent.

[Treva77]

Hello, I got my first BSOD on the 5th of this month. I just started up my PC, it gave me the BSOD. I restarted and it didn't happen again and everything was fine, until today. I went to work, got home and noticed my computer was loading things on my browser very slowly. I did a restart and got a BSOD, I ran the repair recommended by Windows and it didn't do anything helpful. After it restarted from there I didn't get the BSOD but my internet speed seemed to be running very oddly. I was on a Skype call and it was just fine, however loading websites took way too long and when I tried to download files it was really slow (3.1MB files said would take hours). Anyway, after a few more restarts I finally started to get the BSOD after I was loaded into my profile for about a minute. I am currently booted into safe mode with no problems so far. I ran bluescreenview and it said ntoskrnl.exe was the driver causing the problems but I read that that is a default driver. However, the blue screens I received after loading into my profile came up with HIDCLASS.SYS as the error. I saw that it could be caused by USB or bluetooth driver.

I just find this whole thing odd because I had one BSOD on startup on the 5th then nothing all the way until today and now the new BSODs that are coming up after I load into my profile. Add the slow browser/internet and I have no idea what's going on.

Sorry for the novel, I just wanted to be as descriptive as possible. I was planning on just re-installing Windows but I thought I'd throw this up here in case there was an easier fix you folks found. Thank you.

 

[koolkat77]

Please disable driver verifier: Driver Verifier - Enable and Disable. Do not enable it until you are requested to.

Security App

Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

   Information

• :warn: Do not start the free trial of MalwareBytes, unselect that option when prompted.
  
  
  
  
  
• :tip: Update and make full scans with both separately.

Scan your system with the following:

Kaspersky TDSSKiller - How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner - One-time virus scanner free with ESET online scanner

Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

Hard Drive/Storage

Post disk summary using CrystalDiskInfo software: CrystalDiskInfo Standard Edition

• :info: For how to upload a screenshot or file, read here

Make a hard drive test from the hard drive manufacturers website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): How to Run Disk Check in Windows 7

System Temperature

Ensure that there are no heat issues, For monitoring heat of the system use Speccy or HWMonitor

Memtest86+

Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold. How to Test and Diagnose RAM Issues with Memtest86+

   Note

Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

   Tip

Do this test overnight.

SFC /scannow to check windows for corruption:

How to Repair Windows 7 System Files with System File Checker
1. Click Start

2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type

sfc /scannow

and hit enter.

Keep us posted.

 

[Treva77]

First off, thank you for the reply and the information. My only concern about your post is that if it is necessary to use ~10 different anti-virus/anti-maleware programs to scan. I understand that different programs can pick up some things others can't but ~10 seems like a little bit of overkill. Anyway, if it's really recommended I use all of them then I will. Thanks again for the reply.

 

[koolkat77]

Lol sorry, no need to run all of those I've modified my post.
Good luck.

 

[Treva77]

Hello, just an update. TDSSKiller came up clean, CrystalDisk said my drive was in good condition. Ran Memtest for 21 passes, no errors. Still runs fine in safe mode, tried a to boot it up in normal mode this morning just to see if anything changed and it froze once I logged in. At this point I think I'm going to get a new HDD (my current one is three years old) and just reformat. I don't really know what else could be causing the problem unless something in my explanation or this update caught anyone's attention. Thanks again for the replays koolkat, I really do appreciate it

 

[koolkat77]

You could use these links..

How to Test your Hard Disk Drive for Problems
5 Signs Your Hard Drive Lifetime is Ending & What To Do
Testing a computer hard drive for failures.​

Also..

Thermal Paste and How To Use It | techPowerUp
Avoid Static Damage to Your PC | PCWorld
Power Supply Information and Selection - Tech Support Forum
Basic computer troubleshooting
How To Clear CMOS
How to clean your PC of dust and dirt
How to clean a computer​