Solved BSOD turned into "Black screen of death" -cannot boot into BIOS.

[VistaKing]

If you could login to Windows on the laptop . Scan the laptop with the tool below

Farbar Recovery Scan Tool


64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on

FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

   Note

The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

:note: FRST.txt and Addition.txt will be on the Desktop :note:

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

 

[geotre]

Welcome back Essenbe! You see this is my problem with the Asus laptop, it does not give me the option to get into the BIOS. As you probably saw the TDSSKiller did not find any virus. Now on reboot the laptop does not boot into windows as it did yesterday. I am wondering whether there is not some kind of hardware failure. The laptop I bought my wife - Acer aspire 8942G - is also a 64bit, would it help if I try to put the Asus HDD into hers and see if it boots and if it does can I then reinstall windows on it and then put it back into the Asus??

 

[geotre]

Hi Vistaking, see my post to Essenbe - cannot get into windows or the BIOS.

 

[VistaKing]

I then put the HDD back into the laptop. First couple of tries same black screen and then suddenly it booted straight into windows!!

I thought you said you were able to boot into Windows ?

 

[geotre]

Hi Vistaking, Yes I was able to , but on restart I could not. I just managed to boot into it again after 20+ tries. It never gives me the option to get into the bios, the asus screen which tells you to press F2 to get into it never appears. My BIOS is set to boot from HDD first and then DVD drive. I got you the information you requested, it is attached to this post. While I am able to, any other information you would require; any error log files ect.??

 

[VistaKing]

Place the FRST64.exe program onto your desktop.

Open notepad and paste the highlighted text below


start
(COMPANYVERS_NAME) C:\PROGRA~2\TELEVI~2\bar\1.bin\64barsvc.exe
HKLM\...\Run: [TelevisionFanatic Home Page Guard 64 bit] - C:\PROGRA~2\TELEVI~2\bar\1.bin\AppIntegrator64.exe [548936 2013-07-28] ()
MountPoints2: {3963b243-ee63-11e2-bc0f-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {3963b260-ee63-11e2-bc0f-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {4dd8598b-ed9e-11e2-b51f-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {4dd8599e-ed9e-11e2-b51f-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {a94395a8-ea75-11e2-8927-525d6086b9b0} - I:\AutoRun.exe
MountPoints2: {a94395b5-ea75-11e2-8927-525d6086b9b0} - I:\AutoRun.exe
MountPoints2: {cfacdc65-e899-11e2-805e-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {cfacdc73-e899-11e2-805e-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {d91ee052-e756-11e2-9c83-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {d91ee062-e756-11e2-9c83-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {d91ee1c5-e756-11e2-9c83-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {d91ee1d8-e756-11e2-9c83-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {f5f1bbad-ef48-11e2-bf92-74f06dbf231b} - I:\AutoRun.exe
MountPoints2: {fb6e57fa-e324-11e2-99e4-74f06dbf231b} - H:\AutoRun.exe
MountPoints2: {fb6e5807-e324-11e2-99e4-74f06dbf231b} - H:\AutoRun.exe
HKLM-x32\...\Run: [] - [x]
HKLM-x32\...\Run: [TelevisionFanatic Search Scope Monitor] - C:\PROGRA~2\TELEVI~2\bar\1.bin\64srchmn.exe [44784 2013-07-28] (MindSpark)
HKLM-x32\...\Run: [TelevisionFanatic Browser Plugin Loader] - C:\PROGRA~2\TELEVI~2\bar\1.bin\64brmon.exe [30096 2013-07-28] (VER_COMPANY_NAME)
SearchScopes: HKLM-x32 - {a5b9c0f5-5616-47cd-a95f-e43b488faccf} URL = http://search.tb.ask.com/search/GGmain.jhtml?p2=^XP^xdm017^YYA^ie&si=CKKhkIuY0rgCFdE92wodsE0ACg&ptb=33158D90-B6EB-4895-BAE5-272CF1CB2A40&psa=&ind=2013072808&st=sb&n=77fd0da8&searchfor={searchTerms}
SearchScopes: HKCU - {171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} URL =
SearchScopes: HKCU - {a5b9c0f5-5616-47cd-a95f-e43b488faccf} URL = http://search.tb.ask.com/search/GGmain.jhtml?p2=^XP^xdm017^YYA^ie&si=CKKhkIuY0rgCFdE92wodsE0ACg&ptb=33158D90-B6EB-4895-BAE5-272CF1CB2A40&psa=&ind=2013072808&st=sb&n=77fd0da8&searchfor={searchTerms}
BHO-x32: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask.com)
Toolbar: HKLM-x32 - TelevisionFanatic - {c98d5b61-b0ea-4d48-9839-1079d352d880} - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\64bar.dll (MindSpark)
Toolbar: HKLM-x32 - Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask.com)
Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
Toolbar: HKCU - No Name - {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
Toolbar: HKCU - No Name - {C98D5B61-B0EA-4D48-9839-1079D352D880} - No File
FF Plugin-x32: @TelevisionFanatic.com/Plugin - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\NP64Stub.dll (MindSpark)
R2 TelevisionFanaticService; C:\PROGRA~2\TELEVI~2\bar\1.bin\64barsvc.exe [42504 2013-07-28] (COMPANYVERS_NAME)
2013-07-06 14:55 - 2013-07-06 14:56 - 00000000 ____D C:\25087c787c13d0bc4ff60fd66733
2013-07-05 03:00 - 2013-07-07 21:50 - 00000000 ____D C:\fe039c8018abcceb07f963b10d82aa
2013-07-02 16:03 - 2013-07-02 16:03 - 00004096 ___SH C:\{BD273647-4C26-4EEB-9066-4A6C814F96F8}.CBM
2013-07-02 14:21 - 2013-07-28 13:42 - 00000000 ____D C:\Program Files (x86)\Ask.com
2013-07-02 03:48 - 2013-07-02 13:48 - 00000000 ____D C:\ProgramData\regid.1986-12.com.adobe
end


Click on File Select Save As
Location: Desktop
File Name : Fixlist.txt
Save as type: All Files

Click on the [Save] button .

Open FRST64.exe click on the [FIX] button . Once the completed it will create a new log called Fixlog.txt . Restart your PC and upload the Fixlog.txt . It will be on your desktop.

 

[geotre]

Hi Vistaking, I see the text I had to copy to notepad refers to Television fanatic, that was installed after my troubles started, thought yo should know. I have not restarted my PC yet, scared I will not be able to get into windows again.

 

[essenbe]

geotre, Go back into bios (F2 at the asus logo usually) you may want to set your DVD/CD as 1st boot device and the hard drive as second boot device. But first, I would set optimized defaults. You sould not, and probably can't, boot your hard drive in your wife's computer. Different hardware, drivers and everything.

By setting the DVD as first boot device, it should make it easier if you have to boot into the installation DVD or any other repair dvd. For a complete list of your FN key functions, you can try here.

 

[geotre]

Hi Essenbe, this has been my problem all along, when it reboots the asus screen where you can press F2 to get into the BIOS, never shows, even pressing F2 as soon as it restarts does not get me into the BIOS. I cannot get into the BIOS at all!! My DVD is set as second boot device.

 

[essenbe]

Will the asus boot screen show when you start from a cold boot?

 

[geotre]

No , it does not.

 

[essenbe]

That's strange. Normally you can't get OEM computers to not show the manufacturer's logo. It also indicates, to me, a possible bios problem. When you start your computer, do you hear a beep during startup. If you do, that usually indicates it has passed POST, and when you need to press the F2.

 

[geotre]

Just tried again, no beep and it boots straight into windows. I did delete the recovery partition with my last windows installation, I thought that because I bought the win.7 ultimate DVD, that that would be okay. After the installation I could still boot into the bios via F2, but not since my trouble started.

 

[Northernsoul55]

Wrong post.

Dave

 

[geotre]

Hi guys, things are getting stranger and stranger. I managed to do the msconfig and safe mode suggestion, but on restart the screen would at first just stay black. Then suddenly it booted to the Kaspersky rescue disk 10 that was in the DVD, the screen was flickering away but I was still able to choose 1 [ agree with licence agreement and then chose graphic mode ]; I could hear the dvd running for a while, but then everything went quiet and the screen went black, apart from small light flashes. Restarted the computer and low and behold the asus screen shows and then press any key to boot from DVD, I have changed the Kaspersky rescue disk for the windows installation disk in the hope to be able to reinstall windows should I get the opportunity. The screen flickers so fast that it is impossible to make any choices and eventually it stops and goes to the black screen again. I made a video of it not sure whether I would be allowed to upload it though. I see, I cannot, tried to take photos , but difficult to take it at the right time , because of the flickering.

I have now restarted with the kaspersky rescue disk in the DVD and managed to get it going; screen still flickering away - it is scanning disk boot sectors; hidden start up objects and C. Anything else I should do while I am in it?

 

[geotre]

Kaspersky object scan is giving an error code looks like 9ABE0003; My update centre tab says : databases status corrupted; I clicked update , but it says the update source cannot be found. The report says it did not scan anything.

 

[essenbe]

Boot into Windows and in an elevated command prompt ( start- type cmd- right click the entry that appears and select run as administrator) in the window that opens copy/paste sfc /scannow . It is a system file checker to check and repair any damaged or corrupted system files. If you type it in, notice the space between sfc and /. also, while in Windows post a screenshot of disk management expanded so the top and bottom are shown. (http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html)

 

[geotre]

Hi Essenbe, sorry it took so long to get back to you. Kaspersky rescue 10 was busy scanning disk boot sectors; hidden start up objects and sda1 = found nothing. Then did what you asked me to, find information uploaded. Very interesting is that when I was in safe mode the screen kept flickering away, at first very fast so I could not find the cursor to make choices, later on much slower. I was able to get into the bios and changed the boot sequence. With the windows dvd in , I did system repair which found nothing wrong, I then proceeded to do a system restore which gave an unspecified error [ 0x8000ffff]; I tried to use C:> but it said failed to run. Then went back into windows did what you asked and deactivated safe mode. Restarted --- no more flickering!!

 

[geotre]

Better snapshot of disk management.

 

[essenbe]

OK, the SFC scan found errors and said it repaired them, reboot and run it again. If it finds errors, reboot and run it until it says no integrity violations were found. It may take 3 or 4 times. See if things seem better. Disk Management looks OK, to me.