Solved BSOD using Newshosting and/or XBMC

[BennyB79]

Hey guys,

Hopefully I've followed all the instructions right and can solve this problem because it's driving me nuts.

I couldn't do the system specs thing because of some problem with the version of .NET Framework but I printed the example and trying to follow that here:

Self built custom

Windows 7 Pro 64-bit SP1

HP N40L Proliant Microserver (http://h10010.www1.hp.com/wwpc/au/en/sm/WF06a/15351-15351-4237916-
4237917-4237917-4248009.html?dnr=1)

4GB Single 1333 Patriot-S or G.Skill (Non-ECC)
(This replaced 2GB ECC RAM as supplied - not sure if this was a good idea)

Gigabyte AMD Radeon HD6450 Graphics 2GB

HDMI Audio via above card

Connected via HDMI to AV receiver for display via TV

1920 x 1080

Hard drives:

1 x 250 GB Seagate(?) as supplied - running the OS
2 x 2TB Hitachi Deskstar 7200RPM

Everything else as supplied with the HP N40L box.

Background/Software:

Proliant box customised to be a HTPC running XBMC, other software is minimal but incl Norton 360 2012, uTorrent and also a Usenet service called Newshosting.

While I have noticed BSOD can happen randomly, seems to link with high demand tasks such as watching 1080p through XBMC or downloading HD files (10GB+) through Newshosting service (http://www.newshosting.com) which provides its own browser.

Appreciate any help with these BSOD problems.

 

[BennyB79]

Sorry, I probably should add that i have done quite a bit of research into the BSODs already and have followed some procedures followed on other forums:

Have removed old/redundant video drivers through manufacturer uninstall where possible.
Ran DriverCleaner
Reinstalled CCC12.4
Still BSOD problems
Downgraded to CCC12.3 in relation to a solution for another problem unrelated to BSOD, system slightly more stable, still BSOD (and other problem not fixed either)

 

[BennyB79]

Oh, and I also have Whocrashed analysis as attached.

 

[writhziden]

Do you have these problems with your original RAM installed? All of your crashes point to your memory. I suspect the memory you bought is not compatible.

Did you run a compatibility check prior to purchasing the RAM? There are online tools provided by manufacturers to enter in your system model and manufacturer (HP) to determine compatible RAM. If those fail, you should call the company to find out what RAM is compatible with your system before you buy. Buying RAM blindly often leads to the problems you face.


Also, due to all the crashes, it appears your hard disk may be corrupted. Run http://www.sevenforums.com/tutorials/433-disk-check.html with Automatically fix file system errors checked.

 

[BennyB79]

Hey, thanks for your quick reply. That is what I have been thinking more and more and I was thinking about going out to buy some ECC RAM today (as that's what the unit was supplied with).

Unfortunately I had the RAM swapped out before I even turned it on (maybe a bad idea) so I don't know (but can assume) that it worked okay before I changed it.

When you say manufacturer compatibility test, is that the memory manufacturer or the computer/server manufacturer? I have used something like that by Kingston so I should just buy the model number that thing comes up with?

 

[writhziden]

When I say compatibility test, I mean the test provided by the memory manufacturer. If you found a Kingston model that fits your HP model, then that is the Kingston model you should buy and do not deviate from it.

When you install the new RAM, avoid static damage to the PC:

• As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
  Once these steps have been followed, it is safe to remove and replace components within your computer.

 

[BennyB79]

Hey, sorry, I been having a pretty hectic time but I sorted out some new RAM and installed day before yesterday and it has been great. I actually notice a difference in the running of the system, as well as the of course absence of blue screens.

So yeah, just wanted to pop back on and say thanks for spending the time to analyse my crashes and stuff and point me to the problem because I don't think me or anyone else I know would have figured it out. Cheers again man

 

[writhziden]

Glad to see it solved!!

Congrats!!!